We are happy with the scooter but only 4 stars because firstly the silence from receipt email until the one telling us it was being delivered, so on info always makes you worry. secondly there was a l... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Product delivered to Northern Ireland as arranged using Royal mail, 48 hours tracked, but due to the Brexit situation it arrived after the first request for a product review. Unfortunately it takes l... Se mer
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Excellent service. My order was dispatched quickly and packaged securely. I contacted Welzo with a minor query and received a very prompt and helpful reply. I will definitely be using Welzo again... Se mer
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I had an issue with my mobility scooter. It stopped moving. First it was a bit complicated to find a helpline but that is my bad I guess. My message was quickly picked up and after sending photos and... Se mer
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4,1
Bra
2 tn omdömen
Har besvarat 94 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good company
Good company, lovely customer service. Products are great.
18 april 2026
Omdöme utan inbjudan
Great service with quick delivery
Great website with thorough checks before medications are sent. Quick and easy ordering. Recommended!
16 april 2026
Omdöme utan inbjudan
Brilliant team
Brilliant team, careful and mindful dispensing. Thank you!!
20 mars 2026
Omdöme utan inbjudan
My experience was first rate
My experience was first rate! Products simple to order online at a decent cost. Delivered within a few days. THANK YOU!
6 april 2026
Omdöme utan inbjudan
Brilliant really pleased with it thank…
Brilliant really pleased with it thank you
16 april 2026
Omdöme utan inbjudan
Bit of a wobble, but mind was set at ease
Bit of a wobble at first with regards to shipping and being informed where the parcel is. But I emailed and within about an hour a very helpful young lady named Anna got in touch to sort things out. She was quick, courteous and knew what she was doing. Completely set my mind at ease. Customer service is far from dead.
Thanks for the help. :)
17 april 2026
Omdöme utan inbjudan
Ordered a product a month ago and it…
Ordered a product a month ago and it never arrived. Tried to get in touch with the company to find out what happened to it, never heard back from them , absolutely avoid !!
24 mars 2026
Omdöme utan inbjudan
Svar från Welzo
Dear Rhys,
Thank you for taking the time to share your feedback, and we sincerely apologise for the frustration and inconvenience caused by this experience.
We would like to confirm that we are already in contact with you regarding your order and have provided a resolution.
We appreciate your patience and remain committed to supporting you through to completion.
Kind regards,
The Welzo Customer Care Team
Svar från Welzo
Dear Kelvin,
Thank you so much for your kind review!
We're really pleased to hear that your order arrived quickly and that you're happy with the products. Fast delivery and great quality are two things we pride ourselves on here at Welzo, and it's always lovely to know that comes through for our customers.
Thank you again for choosing Welzo, and we very much hope to see you again soon!
Kind regards,
The Welzo Customer Care Team
Very easy to use and helps me to keep…
Very easy to use and helps me to keep a spare inhaler with me when i need one
15 april 2026
Omdöme utan inbjudan
Svar från Welzo
Dear Customer,
Thank you so much for your kind review!
We're really pleased to hear that you found the process easy to use and that it's been a convenient solution for you. Providing our customers with easy access to the products they need is at the heart of what we do here at Welzo, and it's wonderful to know that we've been able to make a practical difference for you.
Thank you again for choosing Welzo, and we very much hope to see you again soon!
Kind regards,
The Welzo Customer Care Team
Excellent service
Excellent service, communication and value thank you.
11 april 2026
Omdöme utan inbjudan
Svar från Welzo
Dear Gareth,
Thank you so much for your kind words!
It's really wonderful to hear that you were pleased with our service, communication and value. We put a great deal of effort into making sure every customer feels well looked after and gets the best possible experience from start to finish, so knowing that all three came through for you means a great deal to the whole team here at Welzo.
Thank you again for choosing us, and we very much look forward to seeing you again soon!
Kind regards,
The Welzo Customer Care Team
Fold up scooter delivered quickly but…
Fold up scooter delivered quickly but unfortunately it is too heavy at 16kg for me to lift into my car boot alone! It folds up manually. I was hoping to improve my independence so disappointed! It doesn’t seem very good quality and is only supplied with one battery, not 2! Spare space is empty where the second battery could sit.
27 mars 2026
Omdöme utan inbjudan
Svar från Welzo
Dear Debbie,
Thank you so much for taking the time to leave us a review!
We're really pleased to hear that your scooter was delivered quickly and that you've been able to try out the fold up system. We're glad it arrived promptly and in good order.
Thank you again for choosing Welzo, and we hope to be of service to you again in the future!
Kind regards,
The Welzo Customer Care Team
We are happy with the scooter but only…
We are happy with the scooter but only 4 stars because firstly the silence from receipt email until the one telling us it was being delivered, so on info always makes you worry. secondly there was a little minor damage to the hub caps ( Which has been dealt with By Anna). also the 1st review request came by email before the scooter was delivered and this the second one 3 days after delivery, please give us a chance.
15 april 2026
Omdöme utan inbjudan
Svar från Welzo
Dear Trevor,
Thank you so much for taking the time to leave us such honest and constructive feedback, and we're really glad to hear that you're happy with your scooter!
We're also sorry to hear about the minor damage to the hub caps on arrival, but we're really pleased to know that Anna was able to sort that out for you swiftly. We'll be sure to pass on your patience and understanding to her!
Thank you again for your patience, understanding and for choosing Welzo.
Kind regards,
The Welzo Customer Care Team
Delivered to NI
Product delivered to Northern Ireland as arranged using Royal mail, 48 hours tracked, but due to the Brexit situation it arrived after the first request for a product review. Unfortunately it takes longer than mainland. Thanks 🙏🏻
I can't comment on the product yet because I've only used it for a few days/doses.
7 april 2026
Omdöme utan inbjudan
Svar från Welzo
Dear Claire,
Thank you so much for your kind and understanding review, and for taking the time to share your experience with us!
We're really pleased to hear that your order was delivered successfully to Northern Ireland as arranged.
We hope you're settling in well with your product and that you continue to enjoy it over the coming days. Please don't hesitate to reach out to our customer care team if you have any questions or need any assistance along the way.
Thank you again for your patience and for choosing Welzo. We very much hope to see you again soon!
Kind regards,
The Welzo Customer Care Team
A company you can trust
This is a company with style and quality
with all it`s amazing products for sale
Many Thanks
15 mars 2026
Omdöme utan inbjudan
Svar från Welzo
Hi Irving,
Thank you so much for your kind words — it truly means a lot to us.
We’re delighted to hear that you found Welzo to be a company you can trust, and that our focus on quality and presentation stood out to you. We put a great deal of care into curating our product range and ensuring that everything we offer meets high standards, so it’s incredibly rewarding to see that reflected in your experience.
Your support and feedback are greatly appreciated, and we look forward to continuing to provide you with products and service that live up to your expectations.
Many thanks again,
Anna at Welzo
Svar från Welzo
Hi Carol,
Thank you for your lovely feedback!
We’re really pleased to hear that your experience with Welzo was quick and easy — that’s exactly what we aim for. From browsing to checkout and delivery, we’re always working to make the entire process as smooth and efficient as possible for our customers.
It’s great to know we delivered on that for you. We truly appreciate your support and hope to see you again soon.
Warm regards,
Anna at Welzo
Delivery my product in time and in good…
Delivery my product in time and in good condition
Thanks a lot
14 april 2026
Omdöme utan inbjudan
Svar från Welzo
Hi Okugo,
Thank you very much for your thoughtful review.
We’re so glad to hear that your order arrived on time and in good condition — ensuring reliable delivery and maintaining product quality throughout transit is something we take very seriously.
Your feedback reassures us that we’re meeting those standards, and we’re grateful you took the time to share your experience. We look forward to serving you again in the future.
Thanks again,
Anna at Welzo
Very fast delivery and good price
10 april 2026
Omdöme utan inbjudan
Svar från Welzo
Hi Joram,
Thank you for your review — we really appreciate you taking the time to share your experience.
We’re delighted to hear that your order arrived quickly and that you were happy with the price. Providing fast, reliable delivery alongside competitive pricing is something we continuously focus on, as we know how important both factors are when choosing where to shop for health and wellness products.
Behind the scenes, our team works hard to streamline dispatch times and maintain strong relationships with our suppliers so we can pass on value directly to our customers. It’s great to know that this is coming through clearly in your experience with us.
We’re always looking to improve further, so feedback like yours helps reinforce that we’re on the right track.
Thank you again for your support, and we look forward to serving you again soon.
Warm regards,
Anna at Welzo
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.