I've ordered a print last year and the art piece is great and the service top-notch! I've found there seems to be a glitch in registering for the 10% discount. i've registered with 2 different emai... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I must say I'm thrilled with my Eastern Stamens framed canvas. I chose the antique gun metal frame & It sets the yellow & White off beautifully. This is going to look stunning against my new White w... Se mer
Gaff.io has exceeded all expectations! Fantastic, prompt, helpful customer service. Products are shipped with confidence and delivered on time as quoted. Excellent packaging worldwide. Web... Se mer
Our lovely Bansky print arrived well packaged but the matt/white border had sadly been bent in transit. We contacted Graff.io regarding this and received a very prompt reply. Although the problem wa... Se mer
Groupon issue. Quick resolution
I was having an issue with a Groupon code. It wouldn’t apply to my purchase, and I contacted customer service. Working with Naima, we were able to get everything sorted, and I am extremely happy with the level of service provided. Fantastic.
25 oktober 2017
Omdöme utan inbjudan
Svar från Graff.io
Hello Joshua,
I'm happy to hear that you are happy with our customer service and that everything got sorted for you.
As a thank you for your review, I'd like to offer you a discount code - please contact me at noreply@graff.io to claim.
Thanks again!
Have a lovely day
Kayleigh
Very quick and helpful responses!!
24 oktober 2017
Omdöme utan inbjudan
Svar från Graff.io
Hello Shenika,
Thank you for the kind comments regarding our responses - we really appreciate it.
As a thank you for your review, I'd like to offer you a discount code - please contact me at noreply@graff.io to claim.
If there is anything else that we can help you with, please do not hesitate. We are happy to help!
Have a lovely day.
Kind regards,
Kayleigh
The absolute best customer service I …
The absolute best customer service I have ever encountered. There was a problem with my order, and they took it upon themselves to contact me about it and then also to follow up to make sure it had been corrected. I will definitely be ordering from them in the future.
24 oktober 2017
Omdöme utan inbjudan
Svar från Graff.io
Hello Holly,
Thank you for your comments on our customer service, we are really glad that we were able to resolve the issue with your order.
As a thank you for your review, I'd like to offer you a discount code - please contact me at noreply@graff.io to claim.
If there is anything else that we can help you with, please do not hesitate - we are always happy to help.
Have a lovely day!
Kayleigh
The customer service is excellent I …
The customer service is excellent I worked with Namia who was very helpful!
20 oktober 2017
Omdöme utan inbjudan
Svar från Graff.io
Hello Dana,
Thanks for the kind words - we really appreciate it!
As a thank you for your review, I'd like to offer you a discount code - please contact me at noreply@graff.io to claim.
Thanks again, and have a great day
Kayleigh
Customer service A+
After a mistake on my end, it was fixed very effectively and with ease by staff! Great customer service along with amazing art. Would recommend.
18 oktober 2017
Omdöme utan inbjudan
Svar från Graff.io
Hello Darain,
I'm happy to hear that you are happy with our service.
As a thank you for your review, I'd like to offer you a discount code - please contact me at noreply@graff.io to claim.
Thanks again!
Have a great day
Kayleigh
Customer service is not only very …
Customer service is not only very responsive, but extremely helpful as well.I had a great shopping experience!!
12 oktober 2017
Omdöme utan inbjudan
Svar från Graff.io
Hello Nelly,
I'm happy to hear that you are happy with our customer service.
As a thank you for your review, I'd like to offer you a discount code - please contact me at noreply@graff.io to claim.
Thanks again!
Have a great day
Kayleigh
Customer service rocks...
My daughter and I ordered a print with a groupon as a gift for a friend of hers. When the voucher code said it had already expired, I thought for sure it would be a pain to rectify. Within 24 hours of emailing the company, we had a response from Raima. She reset the code and even sent us a follow-up preview of our order - very helpful as the website doesn't give you that when the order is placed. We received the package in just about the time promised and we're happy with it. I was glad we had a groupon discount as the photo did not arrive under glass - something I would certainly expect had we paid full price. All in all though, the experience was fun and we got a unique gift for a friend.
11 oktober 2017
Omdöme utan inbjudan
Svar från Graff.io
Hello Joanne,
I'm glad that you're happy with your product!
As a thank you for your review, I'd like to offer you a discount code - please contact me at noreply@graff.io to claim.
Thanks again!
Have a great day
Kayleigh
This is the best company I have ever …
This is the best company I have ever had the pleasure of working with. Their #1 concern is customer care, and they are awesome. I used chat and was blown away with the service I received. I highly recommend this company.
6 oktober 2017
Omdöme utan inbjudan
Svar från Graff.io
Hello Amy,
I'm really glad to hear that you are happy with our customer care - it means a lot!
As a thank you for your review, I'd like to offer you a discount code - please contact me at noreply@graff.io to claim.
If we can help you with anything else at all, please do not hesitate in contacting us again.
Have a lovely day!
Kind regards,
Kayleigh
User friendly and excellent customer service!
Customer serice is not only very responsive, but extremely helpful as well. The website is easy to shop, and the questions I did have about framing were answered by hitting the question mark button right next to the options - you've gotta love it when online shopping is that easy! Will definitely be shopping with these guys again!
2 oktober 2017
Omdöme utan inbjudan
Svar från Graff.io
Hello Lesley,
Thank you for the review, I'm glad that you are happy with our service!
As a thank you for your review, I'd like to offer you a discount code - please contact me at noreply@graff.io to claim.
Have a great day
Kayleigh
Great service and very responsive
Great service and very responsive. A perfect shopping experience.
28 september 2017
Omdöme utan inbjudan
Svar från Graff.io
Hello,
I'm happy to hear that you are happy with our service! It means a lot.
As a thank you for your review, I'd like to offer you a discount code - please contact me at noreply@graff.io to claim.
Thanks again!
Have a great day
Kayleigh
Bansky Print - Customer Error
I ordered a Bansky print for my son using a Groupon and upgrading via the website for a nicer print/frame. I knew that shipping might take awhile but after quite some time, I never received the print. I contacted customer service and they replied within 24 hours that I should have received it. Still no print arrived. I was in contact back and forth with customer service when we confirmed the mailing address I had typed in was wrong. Totally my error, yet they offered to replace the print at no charge if I would just cover the additional shipping charge. So nice that they helped replace the print when it was not their error but mine. I just received the second print and my son loves it. So appreciative that they were willing to replace it. Thanks!
20 september 2017
Omdöme utan inbjudan
Svar från Graff.io
Hello Gretchen,
I'm really glad to hear that you received your order in the end and that you're happy with our customer service! :)
As a thank you for your review, I'd like to offer you a discount code - please contact me at noreply@graff.io to claim.
If there is anything else that we can do for you in the meantime, please do not hesitate.
Have a great day!
Kayleigh
Place Your Order with Graff.io Today!
I recently placed orders for myself and as a gift to my sister on Graff.io. The website has a wide array of prints, so much that it was very difficult to choose the two. I could have easily spent a fortune as so many are top notch! The website is very easy to navigate and is actually well designed. Also, I could truly customize the frame and quality of the print. The customer service is positive and absolutely flawless. I highly recommend you place an order yourself, you won't be disappointed! However, take your time to understand each option so that your order arrives exactly as you expect. Trevor - SoCal
11 september 2017
Omdöme utan inbjudan
Svar från Graff.io
Hello Trevor,
Thank you for your review. I'm really glad to hear that you are happy with our service.
As a thank you for your review, I'd like to offer you a discount code - please contact me at noreply@graff.io to claim.
Have a great day!
Kayleigh
I recently placed an order on Graff.io
I recently placed an order on Graff.io. Their website has a fantastic selection of prints, even including the work of banksy! The website was very easy to navigate, it was a pleasure looking at all the different prints. I found the one I liked, there was a fantastic option of changing the frame and quality of the print. The service was absolutely flawless. I highly recommend you place an order yourself, you won't be disappointed!
30 augusti 2017
Omdöme utan inbjudan
Svar från Graff.io
Hello Matt, thank you for taking the time to review us - we really appreciate it.
We are delighted that you liked our site and found it simple to use. We hope you have found everything you are looking for. Please, can you email us at info@graff.io with the subject line Trustpilot review and one of our team members will have a gift waiting for you?
Kayleigh
Excellent customer support
Excellent customer support. I purchased a living social voucher and had trouble using the voucher. The online support was great and solved the issue in a relatively short time. The website had a big variety of prints and I would purchase something from them again.
29 augusti 2017
Omdöme utan inbjudan
Svar från Graff.io
Hello Denise, thank you for taking the time to leave us a review.
Thank you for your feedback, I am happy to hear that your problem has been resolved. Please, can you email us at info@graff.io with the subject line Trustpilot review and one of our team members will have a gift waiting for you?
Kayleigh
Love the art work of the dogs
Love the art work of the dogs, can't wait until I can display it in their new dog room.
29 augusti 2017
Omdöme utan inbjudan
Svar från Graff.io
Hello Sheila, thank you for taking the time to review us we really appreciate it!
I am happy to hear you are looking forward to your product arriving, we also love dogs! Please, can you email us at info@graff.io with the subject line Trustpilot review and one of our team members will have a gift waiting for you?
Kayleigh
Great product
Great product, fast postage. I love my little prints
27 augusti 2017
Omdöme utan inbjudan
Svar från Graff.io
Hello Chris, thank you for taking the time to review us - we really appreciate it!
I am delighted to hear that your product has arrived safely and you love it. Please email us at info@graff.io with the subject like Trustpilot review and a member of our team will be happy to provide you with a gift.
Kayleigh
I was excepting something better than a …
I was excepting something better than a dot matrix print out, but unfortunately that's what I got. I literally could have printed from my desktop printer a better looking piece of art. Additionally the frame is a joke. Save your money.
26 augusti 2017
Omdöme utan inbjudan
Svar från Graff.io
Hello Kristine,
I am sorry you are not happy with the print you have received, please email us at info@graff.io with the subject line Groupon review and a member of our team will help resolve any problems.
Kayleigh
I love their products
I love their products! Their customer service is on point too!
26 augusti 2017
Omdöme utan inbjudan
Svar från Graff.io
Hello July, thank you for reviewing us. It is highly appreciated!
I am happy to hear you love your product and thank you we love to hear feedback on our performance.
Please, can you email us at info@graff.io with the subject line Trustpilot review and one of our team members will have a gift waiting for you?
Kayleigh
All went well, thanx ;)
All went well, the at work is ok, and COA is avg. If you get a couple of prints together, the COA does not tell you which COA goes with what print. Though the 'Art work/print/s' are a bit expensive without the discount. Arrived in good time and fairly will packaged. There were a couple of crushed corners on the outer packaging, but prints ok, with only one frame having a minor scratch. So overall 'thumbs-up', just a bit pricey. Cheers :)
26 augusti 2017
Omdöme utan inbjudan
Svar från Graff.io
Good morning, thank you for taking the time to review us - we really appreciate it!
We are happy that you like the product, please can you email us at info@graff.io and a member of our team will have a voucher waiting for you.
Kayleigh
Other than taking a bit long to arrive
Other than taking a bit long to arrive, I'm very satisfied with the product and so is the child who I purchased this for. Thank you
26 augusti 2017
Omdöme utan inbjudan
Svar från Graff.io
Hello Jennifer, thank you for your review - we really appreciate it!
I am happy to hear that you are the little one enjoy the print you have received. Please email us at info@graff.io and a member of our team will have a gift waiting for you. Please use the subject line Trustpilot review.
Kayleigh
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.