Sent my phone in this week - slightly broken screen. Wont lie, was quite nervous as loads of recent reviews complaining that they didn't get what they were quoted as the phone was reassessed and rev... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Super smooth process! Got a quote, printed the label, mailed my broken phone, waited for it to be evaluated & then used Wise to receive a payment directly to my checking account. I’d recommend GR8 mob... Se mer
Företaget har svarat
Went with Gr8 Mobile to sell my old phone as the price quoted was far better than any similar sites. Received my pre paid envelope and shipping label within 48 hours and once I sent it off I was kept... Se mer
Företaget har svarat
Easy, efficient process, and the best price I could get for my Apple iPhone 13 Pro phone. The online process was simple. Some companies have so many categories / conditions now it is too easy to get c... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We love phones, from new to broken we accept them all, there are currently more mobile devices than humans! We refurbish all phones we purchase using our in-house Repair Centre so we can find them new homes and help reduce E-Waste. Using our own repair process means we can pass the savings onto our amazing customers, offering market-leading valuations on broken devices. We’re proud to be a part of Phoenix Cellular, winners of the 2020 Queens Awards for International Trade, this award recognises British businesses who excel at international trade, innovation, and sustainable development, it is the highest official UK award for British business. Through our R2 Certified process, we test and grade all our devices in-house using only the best diagnostic systems coupled with quality control and cosmetic grading procedure to ensure you always get the best possible devices with accurate and consistent grading.
Kontaktuppgifter
Future House, CW2 8UY, Crewe, Storbritannien
- 01270445544
- info@gr8mobile.co.uk
- gr8mobile.co.uk
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Hi I had been offered £230 for my I…
Hi I had been offered £230 for my I phone but when they received it they rated it below good condition, it was put in a protective case, which also covers the screen.the day it was bought.They emailed me which went into spam so I did not see it offering me £125.They paid me that sum which was not acceptable.I put a negative review on which they quickly replied to, a few emails back and forward and they paid me the £105 and asked if I minded amending the negative trust pilot which I have done. Be careful on what condition you rate your phone as this can happen. thank you Dan for sorting it Thomas
Really happy with the service
Really happy with the service, phone got collected quickly and I received the cash I was quoted really quickly. My screen was broken but phone was in working order. Would use again and highly recommend
Very good feedback
Tried their chances at underpaying me
I sent a phone in very good condition to this company, bar a single scratch. Received an email to say they would offer me half of the original offer price as it was in ‘poor’ condition!.
Phoned them up and asked for photos of what they consider to be poor condition. Next day they decide that they can offer me the full price, which they then paid, thank god. Also the packaging they send you is totally insufficient, use your own. Stressful experience, don’t take the risk with these chancers.
Very quick process
DO NOT SELL TO THIS COMPANY
Awful awful company, quoted £205 for my 256gb iPhone 11, battery health was 82% which was quoted as good in the description and also quoted free returns on the website I was on. Sent it in and they said 85% was good so offered me £140, declined, they offered £170, declined so they said £8.95 if I want it returned. At this point I phoned up as I was not happy at all, person on the phone explained in their t&cs on their website it stated this but not once did I get redirected to their website or informed to check this. Eventually managed to get the device sent back free of charge after a bit of a discussion.
Sold my phone
Sold my phone. They reduced the offer by 80% upon receipt of the device. Saying it had non genuine parts. The phone was new and never been repaired. Stick other mazuma
Great company
Great company! The bag to send the phone off arrived very quickly. The company communicated when they had received the phone, when they were checking it, and when they had sent payment. Price they offered was the price I was originally given. Really thrilled and would definitely recommend! Thank you!

Svar från Gr8 Mobile
Great easy to use the website and fast…
Great easy to use the website and fast payment

Svar från Gr8 Mobile
Not sure what all the bad reviews are…
Not sure what all the bad reviews are about, only sent the phone on Tuesday and already have the funds.
Great service!

Svar från Gr8 Mobile
Cowboys. Be warned!
Be warned. They will try all the tricks in the book to reduce on the quoted costs. Sent in two phones and on one of them that had no issues whatsoever tried to take off 30% of the price due to "cosmetic issues". After several rounds of email at various prices offered a final with an alternative to charge me 8.95 to return. Very underhanded business. Have since used others and no issues whatsover. Bunch of cowboys. You have been warned.
Good customer service
Valued my phone at £205, after testing offered £130. Then after speaking to the manager my phone was miraculously worth £150. Paid £10 to get my phone back and went with another company who valued it at £265 and paid me £245 after testing on the day of receiving.
Edit - customer services have since been in touch to apologise for the poor service I received. They may not have been able to offer me the most for my phone but the customer service team are good.
They made everything go smoothly
They made everything go smoothly. They game what they said they would, without any hidden things.
I would conduct business with them again.

Svar från Gr8 Mobile
Easy, efficient, with the best price!
Easy, efficient process, and the best price I could get for my Apple iPhone 13 Pro phone. The online process was simple. Some companies have so many categories / conditions now it is too easy to get confused and commit to a lower price. Gr8 Mobile keep it simple and straight forward. The online process was easy and efficient. Confirmation e-mails and text messages kept me well informed. My packing arrived in 2 days. I posted my phone via The Post Office and received my payment within 3 days. Communication throughout was very good.

Svar från Gr8 Mobile
Will use again
Kept in touch with dpd delivery details, money in the bank within 2 days of receiving the phone. Definitely recommend!!

Svar från Gr8 Mobile
Super smooth process
Super smooth process! Got a quote, printed the label, mailed my broken phone, waited for it to be evaluated & then used Wise to receive a payment directly to my checking account. I’d recommend GR8 mobile because they definitely had the highest value for my iPhone with a cracked screen

Svar från Gr8 Mobile

Svar från Gr8 Mobile
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