Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Sent my phone in this week - slightly broken screen. Wont lie, was quite nervous as loads of recent reviews complaining that they didn't get what they were quoted as the phone was reassessed and rev... Se mer

Betygsatt 5 av 5 stjärnor

Super smooth process! Got a quote, printed the label, mailed my broken phone, waited for it to be evaluated & then used Wise to receive a payment directly to my checking account. I’d recommend GR8 mob... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Went with Gr8 Mobile to sell my old phone as the price quoted was far better than any similar sites. Received my pre paid envelope and shipping label within 48 hours and once I sent it off I was kept... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Easy, efficient process, and the best price I could get for my Apple iPhone 13 Pro phone. The online process was simple. Some companies have so many categories / conditions now it is too easy to get c... Se mer

Företaget har svarat

Företagsinformation

  1. Återvinning och upplåsning av mobiltelefoner
  2. Mobiltelefoner

Skrivet av företaget

We love phones, from new to broken we accept them all, there are currently more mobile devices than humans! We refurbish all phones we purchase using our in-house Repair Centre so we can find them new homes and help reduce E-Waste. Using our own repair process means we can pass the savings onto our amazing customers, offering market-leading valuations on broken devices. We’re proud to be a part of Phoenix Cellular, winners of the 2020 Queens Awards for International Trade, this award recognises British businesses who excel at international trade, innovation, and sustainable development, it is the highest official UK award for British business. Through our R2 Certified process, we test and grade all our devices in-house using only the best diagnostic systems coupled with quality control and cosmetic grading procedure to ensure you always get the best possible devices with accurate and consistent grading.


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,1

Alla omdömen

(1 858)

0 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Everything was fast and effective

Everything was fast and effective got the price they quoted online after me sending my phone to another company who offered same price and cut me down £70 I said no and they returned I sent to you guys and I was kept updated through full process would definitely use and recommend to everyone

12 februari 2024
Omdöme utan inbjudan
Logotyp för Gr8 Mobile

Svar från Gr8 Mobile

Hi, thank you for your review! hope to see you again soon! Dan.

Betygsatt 5 av 5 stjärnor

Excellent service!

Excellent service - great offer price and paid in full within 24 hours of receiving the device. Thank you!

13 februari 2024
Logotyp för Gr8 Mobile

Svar från Gr8 Mobile

Hi, thank you for your review! hope to see you again soon! Dan.

Betygsatt 5 av 5 stjärnor

Reported to local police and trading standard

I got my iPhone mini back today and it was damaged scratches on the screen and dents on the side this is after they offered me £1. I have reported there company to trading standars also reported them to the local police station for fraud. Good luck! Don’t believe any positive reviews all FAKE. Disgusting

UPDATE: I received £50 compensation for my troubles by Dan. Hopefully this helps

13 februari 2024
Omdöme utan inbjudan
Logotyp för Gr8 Mobile

Svar från Gr8 Mobile

Hi, thank you for your review, I'm glad to hear the £50 compensation was enough to help resolve the issue for you! thanks, Dan.

Betygsatt 1 av 5 stjärnor

Bit of a scam.

Bit of a scam.
Sent off a perfectly working Iphone XR, described as broken as the back glass was shattered but the phone and screen were in full working order. The quote was £60. When they received it they said that the LCD screen needed replacing (which was in full working order) so they could only offer £25. I rejected this offer and they came back immediately offering £45. I asked for an explanation on the problems found as there wasn't anything wrong with the screen, suddenly they're offering £50 and telling me the return fee is £8.95. I wonder how many people accept their initial lowball offer without querying it. The other phone I sold to Envirophone, who paid the quoted price instantly with no questions so highly recommend them as they don't appear on comparisons :)

12 februari 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Avoid!

Offer top price on comparison site only to dramatically reduce the offer due to "cosmetic condition' upon receipt of phone. No evidence of these cosmetic issues was presented, possibly because the phone hasn't got any!

5 februari 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

UPDATE! - COMPENSATED- Absolute Con - Go elsewhere!

I was quoted £240 for my iPhone. Once received I was offered £125, which I declined. Then offered £145, which I refused and asked why such a low offer as the quote was much higher. I was informed that when the company review the phone, it was a B quality due to the outer casing. The outer casing was immaculate. No scratches, chips, dents or cracks. It was 2 years old and NEVER out of a front and back protective leather case and scratch proof fascia. Also I am not addicted to my iPhone and therefore it didn't have much use. Sent with all original paperwork and a box like new. I was then offered £155, which I refused. I told the company if they couldn't offer me £220 then I wanted the iPhone back - which would cost me £8.95! They were deceptive so why should I pay the fees. DO NOT USE THIS COMPANY! In my opinion they are not trustworthy. Let's hope my iPhone is MY iPhone when I get it back! I took pictures before hand so I will know. UPDATE.. OFFERED AND ACCEPTED £50 COMPENSATION FOR POOR CUSTOMER SERVICE EXPERIENCE

12 februari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Simple

Simple, efficient and quick...

5 februari 2024
Logotyp för Gr8 Mobile

Svar från Gr8 Mobile

Hi, thank you for your review! hope to see you again soon! Dan.

Betygsatt 5 av 5 stjärnor

Definitely use again

Paid the first offer price with quick payment

5 februari 2024
Logotyp för Gr8 Mobile

Svar från Gr8 Mobile

Hi, thank you for your review! hope to see you again soon! Dan.

Betygsatt 1 av 5 stjärnor

If I could give zero I would

If I could give zero I would. Posted item using GR8’s own pre-paid service with PO tracked. GR8’s Dan emails me to say envelope arrived empty to not to worry, they will claim. I send proof of postage, no word since. Today recieved the original envelope as ‘refused’ to be accepted by GR8 mobile, clearly ripped to bits. Still no answer from GR8 mobile and Royal Mail said they must process the claim. Called, email GR8 multiple times and no response. Such a con and a waste of £71 on lost phone. Poor way to do business.

10 februari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Quick and easy to do

Quick and easy to do. Great prices. Step by step guide. Will definitely use again. Thank you for such an easy process.

2 februari 2024
Logotyp för Gr8 Mobile

Svar från Gr8 Mobile

Hi, thank you for your review! hope to see you again soon! Dan.

Betygsatt 1 av 5 stjärnor

Awful service

Awful service - reduced offer from 160 to 40 but said phone was in good condition! Then charged us 9 quid to get the phone back .
Disgusting- avoid !!! The reviews are fake

7 februari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Went with Gr8 Mobile to sell my old…

Went with Gr8 Mobile to sell my old phone as the price quoted was far better than any similar sites. Received my pre paid envelope and shipping label within 48 hours and once I sent it off I was kept well updated through the whole process and the full price originally quoted was paid out to me within 24 hours of my phone being received. Very happy and would definitely recommend :)

9 februari 2024
Logotyp för Gr8 Mobile

Svar från Gr8 Mobile

Hi, thank you for your review! hope to see you again soon! Dan.

Betygsatt 1 av 5 stjärnor

AVOID AT ALL COST

AVOID AT ALL COST

Quoted me just shy of £300 for my phone, so I accepted, sent it, then they sent me a new off of £116 due to ‘cosmetic damage’ there’s not a single scratch on my phone, it could pass as new, refused to pay me the original price they quoted and then made me pay to have my phone back even though it was their mess, scamming company

9 februari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great

Great, quick and accurate price

2 februari 2024
Logotyp för Gr8 Mobile

Svar från Gr8 Mobile

Hi, thank you for your review! hope to see you again soon! Dan.

Betygsatt 1 av 5 stjärnor

Phone was in a great condition

Phone was in a great condition, they passed everything, even told me it was like new.. they then gave me an offer of a broken phone - they even told me it was in great condition.. POOR and fake company - avoid

The broken phone cost was paying out more than a poor condition phone - work that out? Shambles

9 februari 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Shocking company

Shocking company. Offered £282 for my perfect iPhone 13. When they received it they sent a report saying phone was in good working order, battery life was good and not stolen. Report regarding this was sent. They then said they would have to reduce price to £105 as the phone had cosmetic damage but no report to back this up. We had to pay to get the phone delivered back to us and the offer was laughable. When the phone arrived back to us it had a sticker on it stating phone was in good condition. Jokers

9 februari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fast and efficient.

Gr8 mobile deliver a Fast and efficient service, don’t renege on their quotes which I’ve had in the past with other companies and keep you up to date through the process.
Would definitely use them again.

9 februari 2024
Logotyp för Gr8 Mobile

Svar från Gr8 Mobile

Hi, thank you for your review! hope to see you again soon! Dan.

Detta är Trustpilot

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