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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We were very impressed with Gough Thorne, their customer service was exceptional at every stage of our sale & purchase. Afrine was our main point of contact & she kept us updated at all times. Every t... Se mer

Betygsatt 5 av 5 stjärnor

We have used Gough Thorne a couple of times before and are currently using them again. Our main contact has been Johanna Rheeder in Jennifer’s Team and she has been an absolute god send especially t... Se mer

Betygsatt 5 av 5 stjärnor

Had a really great and positive experience from Andrew and the team. The process was long due to our buyers buyer with many false starts but Andrew was amazing and kept us well informed of what was go... Se mer

Betygsatt 5 av 5 stjärnor

We have worked with Andrew Goves' team over the last 3 1/2 years or so selling several investment properties. They have always been efficient and prompt with any dealings we have had and despite some... Se mer

Företagsinformation

  1. Överlåtelsetjänster

Skrivet av företaget

Boutique Conveyancing Specialists based in Central Milton Keynes


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

687 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

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Betygsatt 5 av 5 stjärnor

Home Sale & Purchase with Sabia

Gough Throne where recommended through our Estate Agents Urban & Rural. We were assigned Sabia from Jennifer’s Team.

Sabia has been a pleasure to work with, she is very polite, professional and always willing to answer the phone at any point in the day. Any questions Sabia would always get back to me as soon as possible. We had some set backs with our sale and Sabia was fantastic with advising and helping us.

We are very greatful for their fantastic and friendly service. A big thanks to Gough Thorne and Sabia for looking after us!

4 februari 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Had a great service from start to…

Had a great service from start to finish.
Always explained what and why and where there are in the process.
Manraj and his team was very pleasant and efficient once the task was started.
I did find their online system to be good and the lack of posting or got to office A Or B very good. Just a simple upload on a secure server gave me confidence on not everything being lost in the email thread

Update.: had to downgrade due to company forgetting to add my help to buy and now having to process though there complaints procedure

14 januari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Highly recommend, excellent service

Andrew Groves and his team provided exceptional service throughout our home-buying journey. They were highly professional, efficient, and maintained excellent communication. They guided us through each step, were always available to address our questions, and prioritized our comfort, even if it required extensive back-and-forth discussions. Their dedication to our best interests was evident, and we felt confident entrusting them with the process. I wholeheartedly recommend them to anyone navigating the house-buying process.

1 februari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Sabia is an asset to this company.

Sabia is an excellent conveyancer. She was efficient, had all the searches, etc. completed in good time & was very patient & tenacious when dealing with our buyers' solicitors whose efficiency was sadly less than optimal. She's a good communicator & I feel that she is an asset to Gough Thorne.

31 januari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The team is professional

The team is professional, efficient, and made the whole process smooth and stress-free. They kept us informed every step of the way and were always available to answer our questions. Highly recommend for anyone needing reliable legal support

22 november 2024
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Recommend by the developers...

We used Gough Thorne LLP based on the recommendation from the developers. We had a very short time to complete and as they stated that they worked closely with the developers and knew the development well we decided that they would be best suited to allow us to complete on time. Which they did do.

However, I would have expected them to have a better idea of the costs involved in such a transaction having done so many with the same developer and development. The final bill was far different from our initial quote.

Also, on the day of completion and on our way to collect the keys I received an urgent email to say that they had made a mistake, we still owed them money and can't complete until it has been paid. I called and was told the same thing. I was confused as we had made a bank transfer based on the invoice figures they sent to us. I was very stressed and decided just to make the payment anyway as to avoid any delays or complications.

A few days later I decided to send them an email querying the extra charges as it didn't make sense. They have since refunded the extra charges that we paid but failed to offer any explanation or apology.

I did find their online system to be good and their staff were friendly when I spoke to them. But based on my experience I would not recommend Gough Thorne as there quote was not accurate and we got charged incorrectly and would not have received a refund had we not queried it.

27 september 2024
Omdöme utan inbjudan
Logotyp för Gough Thorne LLP

Svar från Gough Thorne LLP

Dear Patrick

Thank you very much for leaving your review.

Unfortunately we were unable to recognise your transaction, so I would be grateful if you would please email me at sandi.sidhu@goughthorne.com so I am able to investigate the issues you have raised and help train the fee earner involved to prevent these mistakes from happening again. At Gough Thorne we strive to the highest standards, hence the recommendation from your developer. I am therefore shocked to have received your comments, but also pleased it was rectified quickly.

I apologise for the inconvenience and stress caused.

I hope to hear from you soon.

Kind regards

Sandi

Betygsatt 5 av 5 stjärnor

Amazing customer experience from Karolina Grabska

I have enjoyed working with Karolina from Jennifer's Team and feel very lucky.

Of the 3 solicitors involved in the transaction, Karolina was by far the most competent, constantly flagging other's mistakes, correcting and keeping everyone in the loop.

She was able to push and deliver before Christmas, even tho everyone else was expecting the contract to be exchanged in January.

We are grateful for her work and wish her all the best in the future.

18 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Thank you for your hard work!

I have and will recommend Gough to anyone needing conveyancing services.
Andrew's team has been fantastic to work with and Jagpal, who managed my transaction was particularly diligent.
Throughout the transaction, which took around nine months due to issues outside of our control, he has been professional, sympathetic and very understanding. All communication was returned promptly and he listened to all requests before explaining the options.
Even when Jagpal was on holiday, all queries were dealt with efficiently by another member of the team and I have full confidence in them all.
I will definitely be using Gough Thorne again in the future.
Thank you all.

29 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Service

Jagpal in Andrew's team has been fantastic to work with.
Throughout the transaction he has been professional and very understanding of the difficult situation. He always returned communication promptly and listened to all requests before explaining the options.
Even when Jagpal was on holiday, all queries were dealt with efficiently by another member of the team and I have full confidence in them all.
I will definitely be using Gough Thorne again in the future.
Thank you all.

22 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Moving with goughthorne

My experience of gough Thorne was absolutely fantastic.
Andrew and his team were amazing !!!!
Communication was excellent they were always happy to help and would go above and beyond to get things sorted !!
I would highly recommend them to anyone !!!

16 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Bought and Sold our House

We have moved three times in the last 20 years, and our previous experiences with solicitors were frustrating due to delays and poor communication. This time, however, our experience with Manraj Kanwal and Zain’s team at Gough Thorne Solicitors was overwhelmingly positive. They were efficient and kept us updated on every step of the process. We couldn't have asked for better service!

4 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Professional team

Professional team, helped me do the job in a short time, definitely going to refer them to other people too, big Like from me!

16 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

5*- Highly recommend!

We brought and sold our house through Gough Thorne. They have been absolutely brilliant throughout. Our main contact was Manisha who is part of Zains team. She was extremely informative and helpful throughout the transaction, easy to get hold of and kept us in the loop. Would definitely use again and recommend to our friends and family.

11 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service was provided during…

Excellent service was provided during our house purchase.
The entire process was incredibly smooth and unstressful ,
We truly appreciated professionalism, and attention to detail of Andrew’s team.
We would not hesitate to contact them again for any future legal matters and will gladly recommend their services to friends and family.

13 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very nice experience

I wanna to give 5 star to Zain team for help me complete the whole purchase efficiently. Especially thanks to Manraj for keep updating me the progress. Highly recommend for any property trading.

13 december 2024
Omdöme utan inbjudan

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