AVRillo Conveyancing Omdömen 1 823

I instructed this solicitor for my property sale with a quoted fee of £1,700 + VAT, however the final cost came to around £3,000 due to additional charges that were not clearly explained from the beginning.

Communication throughout the process was very poor. I often had to chase updates myself, with long periods of little to no progress or communication. It was also difficult to reach anyone directly, as I had to book “surgery calls”, which were sometimes missed or not properly followed up.

There was also inconsistent advice and confusion throughout the transaction, including conflicting information about completion requirements and mortgage redemption. I was given incorrect or changing guidance multiple times, which caused unnecessary stress close to completion.

Despite providing Building Control certificates early on, I was initially told they were not needed, only for them to later become an issue raised by the buyer’s solicitor.

After completion, I queried unexpected additional charges and discrepancies in the final breakdown but received no response.

Overall, the process felt disorganized, lacking transparency on fees, and required constant chasing for basic communication. As a pregnant client, the lack of clarity and repeated last-minute changes made the experience particularly stressful.

Aimee and Jessica have been amazing through out. Great communication, always replied in great time, no question was ever to much hassle. We got confused with all my forms used the 5 minute call surgery and got back on track. We cannot recommend AVRillo enough.

I would like to thank Sarah Baker and her team for getting me through this very difficult and long process of selling my property. I would definitely recommend Sarah at A V Rillo.

Ella and Emily were incredibly responsive and helpful. They made the sale of our property stress free. We would only use them for future property sales.

We had an excellent experience with Sarah and her team. The house buying process was handled very efficiently and professionally, and we were especially impressed with how quickly everything progressed to completion. Communication was clear throughout, and any questions we had were answered promptly, which really helped reduce stress during the purchase.

Thank you to Sarah and the team for making the transaction smooth and fast. Highly recommended!

From start to finish Sarah Baker was always there to help.
I'm not very technical but Sarah was patient and talked me through everything .
She went above and beyond to help in any way .
Sarah was the voice of reason and kept me sane
Thanks so much to Sarah Baker and the team .

Sarah Baker and her team at AVRillo have been most professional but also personable whilst guiding me through the minefield of moving house

Thank You so much

Professional service. Good , clear communication throughout.
Support and patience when we needed assistance with completing documents.
Thank you.

Good ,professional and faster

Very helpful.

Excellent all the way through the transaction, even as a pensioner I was able to navigate the portal, which contained everything, and where I was a bit clunky with dealing with my tasks they rang me to solve things, a very good friendly team who get the job done.

AVRillo were fast, efficient, sympathetic and helpful and made the stressful conveyancing process as smooth as possible. I would unreservedly recommend them.

My solicitor was Karen Fernley and she was great to work with. Her communication was amazing and I was happy she kept me up to date with good time throughout the process. She was also patient and happy to answer all the questions I had. I would definitely recommend AVRillo to my family and friends and mention Karen's name.

AVRILLO is excellent to work with in our experience thank you for helping us .

Karen was amazing, answered ALL my questions, always on the other end of an email and always made sure it was a smooth ride for me! Couldn’t recommend her enough!

Karen was super helpful and professional through the process. Communication was great and if I emailed her she responded within the same day. Karen made the whole process go through so smoothly when it could have been very stressful. Would definitely recommend!

The purchase transaction took less than two months. Everything went smoothly without any complications. I highly recommend them.

Easy to deal with, pleasant and informative.

Very friendly team who answered any questions I had within a few hours! Also thec portal system was pretty easy to use so you could track your progress.

Excellent service, fast communication. Helpful, reliable and overall pleasant experience using AVRillo. Highly recommended.

Excellent service throughout. Would highly recommend