GoParcel.ie Omdömen 

57
•
TrustScore 4.5 av 5

4,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

All I can say is thank you David. I recently lost my Dad and really struggled to fet my head around trying to ship an item belonging to him to New Zeland, I was making silly mistakes but thanks to Dav... Se mer

Betygsatt 5 av 5 stjärnor

Fast and efficient. Made simple with easy to follow booking and courier pick-up within hours. Delivery to Brittany went according to GoParcel forecast. Will happily work.again with this company. Jim... Se mer

Betygsatt 1 av 5 stjärnor

I got your reply but the hotel told me that it was actually collected around 2nd November. You also printed an email that was not the one I gave you and you must know this because you keep emailing me... Se mer

Betygsatt 5 av 5 stjärnor

Excellent service that you cannot compromise ... I will rather choose this service any time any day .. my package got to me at the very right time Thank you guys for your efforts. Love you... Se mer

Företagsinformation

  1. Transporttjänst
  2. Leveransservice

Skrivet av företaget

GoParcel is an online booking platform for parcel delivery service worldwide. We automatically choose the best delivery solution for you, which means that you get the best service for the lowest available price.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

57 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(57)

4 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

I still didn’t get a parcel

I still didn’t get a parcel . Around 2 weeks , I can’t get a parcel .

9 augusti 2023
Logotyp för GoParcel.ie

Svar från GoParcel.ie

Hello Riakarda
We have send severally emails to you for the past 2 weeks to contact UPS and pay your customs duty,
UPS driver tried three times to deliver the package to you,
but the driver said you refuse to pay customs duty, without making customs payment UPS will not release
the package to you, we explained this to you.
below is the ups link proof to show that your inability to pay your duty is why your
package was not release to you.
https://www.ups.com/track?loc=en_IE&Requester=lasso/trackdetails


please contact UPS and make payment.

Thanks

GoParcel Team

Betygsatt 1 av 5 stjärnor

Despite telephoning to check if it was…

Despite telephoning to check if it was ok for the courier to provide the label details and being told it was ok , I then make the booking and no one picked it olio and I received a refund the next day. I phoned again and was told they would sort it out and email me . I’m still waiting for that. I have now re arranged with a different courier . Would not use them again .

31 augusti 2022
Betygsatt 5 av 5 stjärnor

Excellent service

I booked a pick up Sunday evening at 7 , it was picked up at 11 the next morning delivered 24hrs later. An excellent efficient service , all done online. Package was from kilrush to Cobh.

22 maj 2022
Betygsatt 5 av 5 stjärnor

Fast and efficient

Fast and efficient. Made simple with easy to follow booking and courier pick-up within hours. Delivery to Brittany went according to GoParcel forecast. Will happily work.again with this company.
Jim Doolan

30 december 2021
Betygsatt 5 av 5 stjärnor

I booked for a collection last week and…

I booked for a collection for a parcel to be collected and delivered over the Christmas period. Unfortunately it wasn't collected initially and due to the holidays, that was delayed. However Abbie in customer services was absolutely brilliant. She contacted me at the first opportunity and collected the parcel in the uk and it was delivered the next day to Dublin. She called throughout to ensure I was kept informed of the status and because of this excellent communication. I would use this service again without hesitation.
Sometimes things can't be helped.)(Christmas delays) so you have to rely on a good customer team. Well done. Brilliant!!!

29 december 2021
Betygsatt 1 av 5 stjärnor

Untrustworthy, ineffective and not doing their job at all

GoParcel have really caused so much stress and worry as well as costing us a lot of money. I chose them over other companies as they seemed reliable going by the reviews. They are any thing but reliable. It's been a series of incorrect information and fobbing me off with apologies from start to finish, and its not actually finished yet. My parcel was supposed to take a week to get from Ireland to Spain, its still not there 12 days later. I booked it because it was extremely important that my daughter receive her passport so she could take herself and her 1 year old back here. The flight is tomorrow and still no sign of the package, we cant even book another flight just in case it comes. Day by day the flights get more and more expensive...she can only get certain ones due to having to use public transport. She suffers from ocd and anxiety. And what do you say? 'sorry'. I paid for a service and you havent fulfilled your obligation but no doubt therell be something in the contract denying liability. Like all big business, its so easy for you to blame your working partner...which is TNT, meanwhile TNT say you are responsible...seems so familiar now, this kind of messing around with peoples lives. You could at least offer to pay for a new flight...apologies are nothing. You should be ashamed of yourselves...hope your corporate bosses rot.

17 november 2021
Logotyp för GoParcel.ie

Svar från GoParcel.ie

Hello andrea carr ,
Thank you for contacting GoParcel.
We are only a booking system and TNT are one of our courier partners who we use to pickup and deliver our shipment.
We get first hand shipment tracking information from them on daily basis,
We only pass the information we receive from our shipping partner TNT to you,
we have no reason to give you wrong information, your shipment arrived Spain
yesterday which i did notify you about.The TNT website takes hours sometimes to show current statue of a shipment location.

The impact of COVID-19 is causing local, state, and national governments in Europe and around the world to issue work and travel restrictions on a daily basis, which are impacting our ability to meet our high standards of service. Such events beyond TNT’s control are not included in TNT’s quoted or published delivery times, and as a result, delivery times cannot be guaranteed, until further notice. FedEx Express and TNT are playing a crucial role in the global supply chain and connecting the world during this critical time, and we will continue operating as government restrictions and regulations allow. We remain focused on serving our customers

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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