@GoMoIreland Omdömen 

Totally impossible to contact them ,can only make calls over my home data as theirs does not work.

Couldnt get through to any sort of customer service not worth the hassle

They get 1 star because thats the lowest I can actually give. I have never come across a company that is SO difficult to contact. Their ai chat bot is useless, the Twitter responses are infrequent and extremely slow to reply. My internet coverage is appalling no matter where I am. If I want to use the internet I jave to be on wifi, what the hell am I paying for??

If you can go for any other company I would suggest doing so because this company is the worst

I changed my phone and ordered a replacement SIM card from GoMo, but I could not activate the replacement card, an error occurred.
This chatbot from Gomo is useless, no help, no answer over facebook, 1 week no phone.....
I will move to a different provider and cancel also my fibre broadband with GoMo.
It is a cheap but no reliable service, nothing for business customers

Have been a gomo mobile user for over a year now. No complaint. I go to holidays in the west of ireland and my previous provider Vodafone had no reception there. Excellent coverage with gomo. Just gone to the broadband with wifi booster. Difference in 360 a year in price with vodafone. 463 mbs download with a 50mbs upload speed currently.
Installation easy.

5-10 working day wait for an it issue on there side. awful lead time for issues. will be moving

While on holidays in Italy ,used my mobile for mobile hotspot ,to use my laptop to keep in contact with a close relative who is ill ,After a number of days GOMO cut my service off without any warning ,Left me with no way of contacting anyone. When I returned and contacted GO MO by e-mail informed me I was over the limit , As GO MO informed me I should have contacted them my reply ,"How could I contact you ,when you cut my service off ? " GO MO has no phone number to contact them only by e- mail. Poor customer service ,As I wrote in my e-mail " No problem paying extra for services used ," Dreadful service and ever dreadful e-mails from so -called customer service ,So beware if travelling abroad any regions with no mobile cover ,,

I had forgot to pay my bill due to unforseen circumstances and my phone got barred from making calls. I then made a payment to be told it takes 5 days and my phone won't work till they get funds. I am with them years what a joke
Agent who I was talking to was so rude and not helpful at all. I told them I'll go another provider only to be told glad to hear that have a nice day

Been with GoMo for about 6 years now! And never no issues. I usually go over the 120GB FUP but still end up with exceptional speeds and no loss of service. Used to be with Three and they were so bad for service, especially calls and data! GoMo is basically a better eir as it runs on their network but without the price annual price hikes. If you’re thinking about switching, go for it!

GoMo broadband is one heap of crap. The router is in the middle of our house. The signal from the router is so weak that no device in any room is able to link to it. At 7 metres from the router, my mobile has lost all signal. One heap of junk.

I had a very disappointing experience with Gomoa Island. I initially ordered a SIM card, but when I realized it would take 5 to 10 days, I tried to switch to an eSIM for immediate use. I spoke with an agent named Luke, who refused to give me his last name, saying it was for security reasons. Yet, he collected all my private details—name, address, everything. Within 24 hours of being a customer, he was rude to me, and when I asked to cancel, he said it was non-refundable—something that was never disclosed at purchase. It really felt like a scam—he cited security for himself, but ignored our privacy as customers. I strongly urge others to be cautious before ordering.

Too difficult to get access to an agent; not all agents even know what they are doing; the 'contact us' on the website only brings you to a cancellation option... I could go on...

If I could give a minus 10 I would . One of the most disgraceful experiences I have had in mobile phone services in 30 years of mobile phone usage

Just changed my broadband to new gomo broadband, 29.99 for life, it was installed yesterday and so far Internet is so good and fast, vodafone was 50 euro a month so no brainer best move for my home, happy out

Been with Gomo for about 5 years now and haven't had any service issues so far. However, they've now made it impossible to contact them - the chatbot is the only means and it won't direct you to a human if it can't answer your question. Had to search the internet for a contact email and send the query to that. I'd have given them 5 stars if it wasn't for the poor customer support access.

Been with GoMo for about 6.5 years and honestly can’t complain, signing up for a €9.99 a month contract when I was previously paying €20 a month for a pay as you go package was obviously going to have some limitations but for the most part I’ve not noticed them. The customer support is fine, they’re usually very responsive and if I need to prompt them I just remind myself I’ve saved €780 since being with them so it’s not that bad!

We recently signed up for fibre broadband with them, got it installed yesterday, had a slight issue with the installation text being sent too early but a quick call and that was sorted. The installer Alan called to let me know he was on the way and he arrived when expected.

A great friendly guy to deal with and the internet service is stable and fast, really can’t complain for €29.99 a month.

I look at GoMo as a “no frills” experience, some stuff might be a bit slower to get resolved than the likes of Sky or Vodafone but you’re paying more for that, if you can manage with these compromises you’re in for a brilliant value service which honestly is flawless. I’ve never once had to think about changing providers, looking for better deals as I know I’m on one of the best in the country!

My wife signed up at the start of the year for a sim only, one month contract. However, she never activated the sim and continues to use her original sim with Virgin. But every month GoMo take €14.99 from her bank and we have tried multiple times to contact them.
We have also filled out the cancellation form online twice and still no change. At this stage they are literally robbing us each month.

6 years with Gomo, for 9.99/month for life. Zero extra costs, no price increases, and most time I have better coverage than my work number with Vodafone. Great experience.

Had to do this. It seems to me that satisfied customers aren't leaving reviews. We've got 3 phones on GOMO since the beginning of their introduction here and have never had anything to complain about. Never had to contact customer service at all so I can't speak about that. The service has been exceptional since day 1 for all three phones.

The reason I’m with Gomo is because every previous provider kept increasing prices or adding surprise charges. With Gomo, I’ve had zero issues in the last five years, always the same price, no hidden fees. I’m honestly surprised by some negative reviews here. My experience has been the complete opposite. I live in a small town but drive around Ireland a lot and never have problems with the network. I have seven SIM cards for my businesses, plus my whole family is with Gomo, and not a single one of us has ever had an issue. I can’t comment on customer service because I’ve never needed them, everything has just worked.