Recently bit the bullet and ditched the copper wires in favour of FTTP with GoFibre. No regrets whatsoever - efficient installation, working straight out of the box and effective and friendly custom... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I filled in an online form and immediately got a call about my enquiry from the customer service department. The call handler was knowledgeable and helpful and answered all my questions competently. T... Se mer
Företaget har svarat
I am so impressed with the service I received from Go Fibre. I had a call to discuss changing my broadband, the person I spoke to was Saul Woehrling. Saul was very clear about what was on offer. He... Se mer
Företaget har svarat
Lee was brilliant advising on packages and switching credit as i am in contract with present company so go fibre pay the termination costs, and 5 month free too.... Canny beat that!!! All went well... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We're a Scottish, local, independent broadband provider focused on delivering amazing connectivity to local towns and villages via our state-of-the-art ultra-fast full fibre broadband network. GoFibre is now available to over 120,000 homes and businesses in more than 40 locations across Scotland and the North of England with broadband download speeds ranging from 150Mbps to 1Gbps (and more if you're a business and ask nicely). Our local customer service team are always on hand to help out, no matter how big or small the query - just get in touch. We'd love to have you join us and welcome you to the ultra-fast, ultra-reliable and buffer-free world of GoFibre broadband.
Kontaktuppgifter
Floor 8 Exchange Tower, 19 Canning Street, EH3 8EG, Edinburgh, Storbritannien
- 08000 590 980
- support@gofibre.co.uk
- gofibre.co.uk
4,8
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Everything went like clockwork and the…
Everything went like clockwork and the staff were all polite and helpful
14 maj 2026
Svar från GoFibre Broadband
Hey Ian,
Thank you for the fantastic review! We’re really pleased to hear everything went smoothly from start to finish and that the team were polite and helpful throughout.
That’s exactly the kind of ultra-smooth experience we aim to deliver. Thanks again for choosing GoFibre!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
Great service he service was excellent all questions…
The service was excellent all questions were answered nice polite engineer
12 maj 2026
Svar från GoFibre Broadband
Hey Sheena,
Thank you for the fantastic review! We’re really pleased to hear the service was excellent, all your questions were answered, and that the engineer made such a polite and positive impression.
That’s exactly the kind of ultra-helpful service we aim to deliver. Thanks again and welcome to the GoFibre family!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
Svar från GoFibre Broadband
Hey Alison,
Thank you for the great review! We’re really pleased to hear everything’s been very good – just how it should be.
Thanks again for choosing GoFibre!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
Consistently good wifi speed.
7 maj 2026
Svar från GoFibre Broadband
Hey Trevor,
Thank you for the great review! We’re really pleased to hear you’re enjoying consistently strong Wi-Fi speeds – that’s exactly the kind of ultra-reliable service we aim to deliver.
Thanks again for choosing GoFibre!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
Great company
Great company. Any issues sorted out quickly and very good signal that never lets you down. Would thoroughly recommend them.
6 maj 2026
Svar från GoFibre Broadband
Hey K Stewart,
Thank you for the fantastic review! We’re really pleased to hear you’ve had such a positive experience, with any issues being sorted quickly and a reliable connection that never lets you down.
That’s exactly the kind of ultra-reliable service we aim to deliver, so your recommendation really means a lot. Thanks again for choosing GoFibre!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
Svar från GoFibre Broadband
Hey Kelly,
Thank you for the great review! We’re really pleased to hear you’ve had good service over the past couple of years – long-term happy customers are what it’s all about.
Thanks again for your continued support and for choosing GoFibre!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
Been with GoFibre for some time now and…
Been with GoFibre for some time now and so far service has been reliable and faster than that provided by our previous broadband company
7 maj 2026
Svar från GoFibre Broadband
Hey Mr Torano,
Thank you for the fantastic review! We’re really pleased to hear that after being with us for some time, the service has remained reliable and a clear step up from your previous provider.
Long-term happy customers are exactly what we aim for, so it’s brilliant to hear GoFibre is continuing to hit the mark! Thanks again for your continued support
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
Service is great
6 maj 2026
Svar från GoFibre Broadband
Hey Mark,
Thank you for the great review! We’re really pleased to hear you’re enjoying the service and that everything’s hitting the mark.
Thanks again and welcome to the GoFibre family!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
Great communication when necessary and…
Great communication when necessary and ease of organising repair
7 maj 2026
Svar från GoFibre Broadband
Hey Mary,
Thank you for the fantastic review! We’re really pleased to hear the communication was clear when needed and that getting a repair organised was nice and easy.
That’s exactly the kind of hassle-free, ultra-helpful service we aim to deliver. Thanks again for choosing GoFibre!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
Best thing I ever did joining go fibre…
Best thing I ever did joining go fibre watching films sport etc no buffing just relax and watch and enjoy at a great price
6 maj 2026
Svar från GoFibre Broadband
Hey Jude,
Thank you for the fantastic review! We’re really pleased to hear joining GoFibre has been such a game changer for you.
No buffering, just putting your feet up and enjoying the films and sport at a great price? That’s exactly the kind of ultra-fast, ultra-reliable experience we aim to deliver!
Thanks again and welcome to the GoFibre family!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
From start date GoFibre has been…
From start date GoFibre has been excellent.
Staff are very proffesional and very helpful at all times.
Would recomend
5 maj 2026
Svar från GoFibre Broadband
Hey Melvyn,
Thank you for the fantastic review! We’re really pleased to hear GoFibre has been excellent for you from day one.
It’s brilliant to know the team have been professional and helpful throughout – that’s exactly the standard we aim to deliver.
We really appreciate the recommendation – thanks again for choosing GoFibre!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
Very good
The installation guy was so polite and explained everything really well. He waited after the install was complete just to make sure our tv connected and checked all the rooms to make sure we had good signal
5 maj 2026
Svar från GoFibre Broadband
Hey Kaitlin,
Thank you for the fantastic review! We’re really pleased to hear the engineer made such a positive impression.
Taking the time to explain everything clearly, making sure your TV was connected, and even checking the signal throughout the house before leaving is exactly the kind of ultra-helpful service we aim to deliver.
Thanks again and welcome to the GoFibre family – we’re really glad to have you with us!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
Installed when arranged
Installed when arranged, workmen very quick and tidy, great service
5 maj 2026
Svar från GoFibre Broadband
Hey Michael,
Thank you for the fantastic review! We’re really pleased to hear everything happened as arranged and that the installation team were quick, tidy and delivered a great service.
That’s exactly the kind of ultra-smooth experience we aim to provide. Thanks again and welcome to the GoFibre family!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
Svar från GoFibre Broadband
Hey Stephen,
Thank you for the great review! We’re really pleased to hear you received very good service from the engineer.
That’s exactly the kind of ultra-helpful experience we aim to deliver. Thanks again and welcome to the GoFibre family!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
We have had expert service since choosing Go fibre
We have had expert service since choosing Go fibre as our broadband provider.
Customer service is extremely helpful and supportive when we have had the few problems experienced and anything is dealt with promptly.
Highly recommend this provider for your broadband requirements.
7 maj 2026
Svar från GoFibre Broadband
Hey Alison,
Thank you for such a fantastic review! We’re really pleased to hear you’ve had such a positive experience since choosing GoFibre as your broadband provider.
It’s great to know the team have been helpful and supportive whenever needed, and that any issues have been dealt with promptly – that’s exactly the kind of ultra-reliable service we aim to deliver.
We really appreciate the recommendation – thanks again for choosing GoFibre!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
Svar från GoFibre Broadband
Hey J Purvis,
Thank you for the great review! We’re really pleased to hear you received excellent service.
Thanks again and welcome to the GoFibre family – we really appreciate it!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
Svar från GoFibre Broadband
Hey E.B.
Thank you for the great review! We’re really pleased to hear everything was carried out in a professional manner from start to finish.
That’s exactly the standard we aim to deliver. Thanks again and welcome to the GoFibre family!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
Excellent Broadband
Compared to my previous supplier the broadband is brilliant Download: 158.12, my previous who advertised fast broadband speed was only 75, I'm very happy with Go Fibre. Getting connected was quick, the engineer was excellent and talked me through everything. Safe to say, I'm very content with Go Fibre
12 november 2025
Svar från GoFibre Broadband
Hey Edward,
Thank you for the fantastic review! We’re really pleased to hear you’re enjoying such a big improvement compared to your previous provider and that the service has been hitting the mark.
It’s great to know getting connected was quick and that the engineer took the time to talk you through everything clearly – that’s exactly the kind of ultra-smooth experience we aim to deliver.
“Very content with GoFibre” is exactly what we love to hear. Thanks again and welcome to the GoFibre family!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
Recommended
Smooth, efficient, engineer knowledgeable, tidy and ensured our understanding of the connection and the app. Recommended
6 maj 2026
Svar från GoFibre Broadband
Hey,
Thank you for the fantastic review! We’re really pleased to hear everything was smooth and efficient from start to finish.
It’s great to know the engineer was knowledgeable, tidy and took the time to make sure you were comfortable with both the connection and the app before leaving – that’s exactly the kind of ultra-helpful service we aim to deliver.
We really appreciate the recommendation – thanks again and welcome to the GoFibre family!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
BLOODY MAGIC👁🥊👁🙏✅🤙
6 maj 2026
Svar från GoFibre Broadband
Hey Wade,
Bloody magic?! We’ll absolutely take that!
Thank you for the brilliant review – we’re really pleased to hear you’re enjoying the service. Hopefully we can turn that 4star into a 5 star in the future!
Jake
P.S.
FIX THEIR WI-FI. TREAT YOURSELF. REPEAT
Got a neighbour who’s always complaining about slow Wi-Fi, buffering streams or poor customer service?
You can be their Hero!
Refer them to GoFibre and when they join, you’ll both get an Amazon voucher worth up to £75 each. Easy. 💸✨
Refer here: https://rewards.gofibre.co.uk/?source=cstp
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.