GoBolt - YVR Omdömen 165

They helped me carry the boxes inside the house.

My Vancouver Townhouse address doesn't show up on Google Map. Good Protein put an adjacent address on the package. This was not going to work. I changed the address and left delivery instructions. Your driver obviously read the delivery instructions and found my place!!! Thanks.

The delivery drivers were communicative and flexible. I was scheduled for a later delivery and they called and offered to drop it off earlier while they were in the area. It worked out great and they carried everything up two flights of stairs to my apartment without me even asking. Very kind and courteous.

Bunch of unprofessionals!
My delivery was scheduled between 4-6pm, and they were going to call me 30 minutes notice prior to delivery. I got a text at 10:30am that I am the next stop. 5 minutes after I got a call from a driver who could barely speak English and said he will be at my house in 5min.
I explained to him, and asked for 10 minutes prior time to get home and the guy said ok, I got home in less than 10 minutes and they were gone!!!
I called them but no answer. Idiots!

Thanks for the great communication and for delivering my package to the front door!

Super happy with the delivery gents! Was running late for the scheduled drop and thought they were just going to drop it off at lobby and leave but they waited at the door and helped me carry all 6 giant boxes inside the unit! Super helpful!

On 3 different occasions poor service with GoBolt - late deliveries to not leaving package in correct location despite specific instructions to failed delivery which was never explained.
Dreadful unreliable service in Vancouver- unfortunate it’s used by Lululemon in this city.

Live tracking made it easy for us to anticipate delivery time (although the original 12-hour delivery window was a bit surprising!). The driver called when very nearby; then assisted in getting the multiple heavy items into the elevator.

Gobolt texted saying they’d arrived. I immediately went outside and there was no sign of them. I stayed outside. After a couple of minutes, my phone rang with an unknown number. After two rings, I picked it up. The call was disconnected before I heard anything from the other person. Apparently that was my call to confirm I was home. I was still standing in my driveway. I stayed there for about 10 minutes and then went inside.

Shortly after, I received a text saying they had waited for 15 minutes outside my house and my package was deemed undeliverable because I wasn’t home according to the driver. So the driver lied and it’s too bad for me. And there was no way for them to come back and try again. I have to wait another week for my package.

Pretty horrible delivery service.

Not even a customer, but I almost got run over by a GoBolt driver in the Brentwood (Burnaby) area.

A GoBolt delivery truck was speeding through a parking lot while trying to turn around and nearly hit me as I was walking across. The driver didn’t stop, roll down the window, or even acknowledge what happened. I literally thought he was gonna hit me and drive away. Just a heads-up to anyone in the area: watch out for GoBolt delivery drivers. Don’t trust this company with deliveries. * -1,000,000 stars

Great job thanks

Getting my package handed to me personally..the first attempt I wasn't home so they sent me an email about offering a second attempt. I was so relieved that they never left it when I wasn't home the first time. I met driver on second attempt and thanked him for being so professional.

GoBOLT claims that my address is invalid and couldn’t deliver my package! Which is incorrect! I was live tracking and I noticed they skipped my area multiple times! They currently are holding my package and won’t release it! There is no way to contact them!

Great service

Zoheeb S made such a great impression today. I forgot to change my address for my order having recently moved. When he found out he offered to swing by my new address 45 minutes away on his way home. I really appreciate such superb and professional service. He went above and beyond. Thank you Zoheeb!

The service was fast and efficient. Drivers Samarjot and Navdeep were extremely friendly and helpful, which made the whole experience very positive. I really appreciated the service.

Text and Email Notifications, tracking with map in real time, great delivery service - parcel is delivered to my door, not left in the lobby of my building, delivery person is courteous.

Excellent service, on time delivery and driver followed instructions on where exactly to leave the package
Maple Ridge, BC