globtour.com Omdömen 44

The drivers were really not friendly. The bus smelled horribly of cigarettes, as the driver went in and out with a lit cigarette when the bus was stopped. No directions were given at the border control stops, they just stopped and got out and waited for us to figure out that they wanted us out. For a six hour drive there was no working toilet. The light was ripped out of the ceiling and didn't work, no toilet paper or napkins were available, no lock on the door. There were no outlets or usb plugs to charge anything. I've been on these buses before and they've been fine. This one on particular was horrendous.

Travelled Sarajevo to Dubrovnik. Bus had the heating on in 18 degree heat until we told driver it was on then he turned it off. No toilet for 6 hours apart 1 stop.
Then travelled Dubrovnik to Kotor. Bus was old and dirty and you could not see the views. Driver was grumpy and smoking constantly on Bus with window open.

Ho viaggiato da Zagabria a Mostar il 20 dicembre 2025 e al ritorno da Mostar a Zagabria il 5 gennaio 2026. I pullman molto scomodi , e al mio arrivo al Mostar mi hanno perso la valigia che gli avevo consegnato a Zagabria. I due autisti hanno detto che non e la colpa loro e sono andati via. Al ritorno pur mostrando il biglietto al autista non mi voleva far salire sul pullman ,perche non riusciva a leggere il QR code. Era un pullman a due piani dove i due autisti sulle scale hanno lasciato i due ombrelli e gli e stato chiesto gentilmente di aumentare l'aria condizionata che loro non hanno fatto.

24 Stunden Chaos und Kälte

Diese Reise von Sarajevo nach Augsburg war keine Busfahrt, sondern eine organisatorische und technische Katastrophe. Geplant war eine Ankunft um 03:00 Uhr nachts – stattdessen befanden wir uns nach 24 Stunden Fahrt (um 09:30 Uhr morgens) gerade erst hinter der deutschen Grenze.

Organisatorische Mängel:
Von einer Reiseplanung war nichts zu spüren. Pausen wurden völlig wahllos und ohne Zeitplan durchgeführt; jeder Halt zog sich ewig in die Länge, weil niemand wusste, wann es weitergeht. Dass wir bereits beim dritten Stopp den Bus wechseln mussten, weil der erste „zu klein“ war, setzt der Planlosigkeit die Krone auf.

Technische Defekte und Sicherheit:
In der Nacht traten massive Probleme am Fahrzeug auf. Wir mussten gefühlt alle 5 Minuten stehen bleiben. Zu allem Überfluss wurde bei Außentemperaturen von -16 Grad die Heizung im Bus komplett abgeschaltet. Zuvor war die Temperaturregelung bereits extrem mangelhaft: Der Bus wurde zeitweise so stark aufgeheizt, dass man beim Verlassen aufgrund der extremen Temperaturunterschiede fast zwangsläufig krank werden musste.

Mangelhafter Service:
- Die Toilette war die gesamte Fahrt über abgesperrt.
- Weder WLAN noch Steckdosen funktionierten.
- Pro Koffer wurden zusätzlich zum Ticketpreis 4 € verlangt – für diesen „Service“ eine absolute Frechheit.

Fazit:
Kurz nach der Grenze haben wir die Fahrt abgebrochen und uns privat abholen lassen, da die Aussicht, mit einem defekten Bus und vagen Versprechungen („vielleicht bis München“) weiterzufahren, unzumutbar war. Wer Wert auf Zuverlässigkeit, Gesundheit und grundlegenden Komfort legt, sollte diesen Anbieter meiden.

Positives first, bus was on time, driver and drivers mate where friendly enough. The bad..bus was horrible inside, no seat belts, half the arm rests are broken, half the tray tables are broken or missing and the ones that somehow remain intact are dirty and probably only get cleaned a few times a year (I found an attraction ticket dated 23.9.25, our trip was 4.11.25, so the bus hasn't really been cleaned for at least 6 weeks). With every bump certain parts of the bus sound like they will rattle apart, the reading lights dont work either. It cost 4 people £135 total from dubrovnik to sarajevo, which in my opinion isn't worth it for the poor service recieved.

Con artist drive technically unreliable half broken buses. Avoid these dishonorable peasants.

This is the worst bus service we have ever been on in any country we have traveled. Dirty buses and rude drivers. Broken or no bathrooms and no announced stops for a bathroom break. No information regarding stops at the border(2) or any idea of what to expect. Charged for everything, luggage, bathroom at station and tax on tickets for purchasing them online. Filthy buses station, unfriendly and rude staff. We were treated worse than cattle. No announcements as to which bus goes where or which gate to board through. Terrible service. Fly if possible to avoid the rude and terrible service offered by this bus company. How they stay in business is only based on its the only game in town. Terrible, terrible, terrible!

First, there was no information that it was a Tour by Flixbus, so it was confusing to find the correct bus.
Then, my ticket was not printed, so the driver just smiled and said "no" and was joking that I am not able to read. So I could not take the bus and had to buy a ticket for another bus at the station. Never again.

Da mogu stavila bi čistu 0.
Neodgovorni, neprofesionalni i bezobrazni.

We bought tickets digitally. But when trying to board the bus we were denied access in a quite humiliating way by the driver. We did not see that you were supposed to print the tickets. Also quite absurd as we are tourists without access to a printer. In the end the driver let us in, but she was really rude. All trip to Split was with ice cold AC blasting. Even if people asked to switch it off

Would give 0 stars if I could. Bus was an hour late. We were denied access to the bus as we hadn’t printed our ticket which was only stated in small writing, not even in the email anywhere. In the email there were tickets to add to your apple wallet which I assumed you could use but nope! Bus driver was rude. Couldn’t print at the station so just had to spend €200 on a taxi. Would not recommend and will not be using again!!!

Super angry drivers. also arrived 2 hours late. Aircon dont work and taking charge for going on busstoilet

ABSOLUTELY AVOID. Irresponsible, disrespectful and moronic drivers. Don't waste your money on these people, you will pay to have the WORST experience.

(Trip Zagreb-Livno)

They made us wait 3 hours in the sun for no reason, then dropped us off at the Albanian border and told us to figure out how to get to Tiranë on our own. I actually can't believe a company like this can exist? Literally criminals that treat you like vermin. Worst experience of my life

We took the bus from Sarajevo to Mostar on the 14th of March at 10.00 am. The bus ride was horrible. There was a leakage in the roof. The circulation in the bus was very bad.The driver even smoked in the bus. And they were unfriendly.

I had a very bad experience with Glubtour and will never travel with this company again.

On Saturday, August 3rd 2024, I missed my connecting bus due to a delay on my first trip with Glubtour bus company. During the journey, the bus driver stopped to meet a friend and hand over a package, which contributed to the delay.

When finally arrived at Dubrovnik, the lady at the ticket service at Dubrovnik bus station informed me that there were no available transfer connections on that day. I was traveling with a child, and we eventually had to take a taxi to Budva, which cost me an additional €200 to reach our final destination.

Additionally, I missed my pre-booked taxi in Budva, which cost me €36.15. This taxi service, booked through Booking.com.

This experience was extremely stressful and disappointing. Poor service, unreliable schedules, and no assistance or compensation when issues arise. I do not recommend Glubtour at all and will never travel with them again!

The worst traveling experience in Bosnia. Bus that we waited in Trebinje was 3 hours late. In the meantime the company informed us that they will come in 1.5h so all passingers were waiting in the bus station and freezing.the reason was they sold twice more tuckets that seats in the bus

THE WORST BUS COMPANY EVER!!!!
on 25 October, we were suppose to take a bus from kotor to dubrovnik. The bus company canceled my trip at 2.15pm without telling me. I have already paid for me 28 EUR ticket. We ended up needing to take a taxi back as there was no other bus to dubrovnik that day.

Globtour uses Jadran Ekspres on the route from Kotor to Dubrovnik. Crazed driver on the 10:10 Nov 10/24 bus from Kotor was yelling at customers and being threatening. For your personal safety avoid using a company that is willing to continue to employ volatile drivers.

Travelled from Belgrade to Sarajevo overnight with this company. The most uncomfortable bus I've ever been on. Seats rows too close together, hardly any leg room. I couldn't move my legs without bashing my knees on the seat in front.
The seats are small and, the seat belt socket was pressing into my thigh the whole time. There are arm rests for each seat, but these can't be moved out of the way. You can push them down between the seats, but they still stick out making it very uncomfortable to spread your legs across both seats.

All in all it's like the seats were deliberately designed to be as uncomfortable as possible. Consequently I didn't get any sleep, which ruined the next day, I was too tired to do anything.

One positive was the WIFI was good.