Purchased a big winter coat, looked beautiful, however after two wears the pockets have holes in!! Contacted Glamify Fashion to resolve the issue. Nothing they would do. POOR quality clothing and u... Se mer
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Returned part of my order confirmed received on email but didn’t refund me ordered via Klarna so had to pay the full amount no answers to email I am escalating to trading standards
I have bought many items from this lovely company. Recently I bought a beautiful suit unfortunately it was faulty, some stitching was loose. The Glamify team could not have been more accommodating, a... Se mer
Ordered a pair of cowboy boots last minute from Glamify Fashion for my daughter for a festival. They arrived he next day at her university in Bournemouth 🥳 amazing service. They were shipped almost a... Se mer
Företagsinformation
Skrivet av företaget
Founded in 2019, Glamify fashion is a trend-led fashion retailer. We are the ultimate go-to for the stylish generation of savvy, fast-fashion obsessed females with clothing to fit every style, from the fashion follower to the trend setter. Forget all those major “nothing to wear” dilemmas. With new styles added daily, we are constantly serving the millennial girl with all she needs to be inspired. Our collections are influenced by bloggers, celebrities and fashionistas from across the globe, bringing you the champagne lifestyle with a lemonade budget.
Kontaktuppgifter
5, Hurlston Court, Scarisbrick Business Park, Scarisbrick, Ormskirk, L40 8HN, Lancashire, Storbritannien
- customerservice@glamifygroup.com
- glamifyfashion.com
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Absolute amazing customer service
Absolute amazing customer service. I needed an item in time for the weekend. Spoke direct via instagram late in the evening aswell. The order was placed and ready for me to collect the next day. Talk about going above and beyond for the customer.
Cant thank you enough.
Really helpful when I message about an…
Really helpful when I message about an order will definitely order from here again x
Disgusting service
I have used glamify fashion so many times in past and always had the best service and products
But this time has been horrendous!
I am still waiting for an out standing that for over 2 weeks now
I have sent numerous emails and still no response to date
I am out of pocket and still no way of getting my money back because the only way you contact them is via email!
I warn anyone be careful before buying because there’s a chance u won’t get it!
Terrible so far
Terrible so far. Emailed the company over a number of days as there is no phone contact and tried to use their online contact and nobody has got back to me. Product I bought does not match what they advertised and I want a full refund but they charge for returning. Very disappointed at both the quality of the clothing and the total lack of contact from customer services - will never use this company again.
contacted twice regarding my refund…
contacted twice regarding my refund instead of payment back i opted for store voucher still not received after confirming they have received my return on 29th august and has been over the 14day period. disappointed as i like there clothes but costumer service not great especially reading other comments with same issue
Avoid avoid avoid!
Avoid avoid avoid!! They don’t want to give you your money back!! I’m on day 21 since they received my return. All they say is we’re working through our returns!! They want the return back in 14 days but think it’s ok to keep YOUR money for 3 weeks plus!!!
Awful
Awful. Do not order from here. Nothing fits as it should do. At first gave the benefit of the doubt and asked for a gift card. Still no luck on second purchase with sizing to asked for REFUND to which they refunded again to the ‘store credit’ even though they agreed my money would go back to my bank account and still will not give me a refund. £40 down and no resolution. Terrible. Surprised they are still in business tbh.
so helpful and fast
i had made a mistake in my order and when i messaged them i recived a response almost straight away and they sorted it out right away so helpful
Terrible returns charge !
Terrible returns charge !!
Wasted over £10 with return charge and shipping. Will NEVER order again !!!
Still haven’t refunded me !!!! Customer service is shocking just tells you to wait !!!!!!!! But no updates of how long for !!! Worst place ever brought from
Terrible returns process
Terrible returns process, still haven’t received my money after them having my returned item for nearly one month!
DO NOT ORDER FROM HERE!
DO NOT ORDER FROM HERE!! Ordered a jumper from here which was ‘one size 8-12’ i’m a size 10 however the jumper was far too small and doesn’t match the sizing what so ever! No way would it fit a size 12. I sent it back the same day I received it to which it’s been over 2 weeks and still update on klarna to say they’ve received the return. Glamify have emailed me saying they’ve received the return however they’re refusing to update the information with klarna and keep telling me to ‘allow 14 days’ when it has been longer than this! The quality of the jumper was shocking, customer service was shocking, prices are shocking and even more disgusting they charge you to return the cheap crappy items they send out! Good reviews left are from employees. Absolutely disgusting and will NEVER be ordering again!
Clothing sizes completely off
Clothing sizes completely off , I pay £5 shipping to get it to me and then have to pay £4.99 to return it ?! Crazy ! Definitely won’t be ordering again or recommending to anyone .
Amazing costumer services via social…
Amazing costumer services via social media with items i was looking for and also restock information. And always amazing quality clothes at a fair price.
Feel like I need to leave a review as I…
Feel like I need to leave a review as I was concerned I wouldn't get my refund after reading bad reviews of customers returning items but not getting their refund or waiting months, but I have to say Glamify customer service couldn't of been anymore helpful, I emailed explaining my concerns after reading the reviews and they got straight back to me explaining everything and what return date they where up to. I then received my refund within the allocated time. Could not fault them. I think people often leave bad reviews but not always good ones .. so thank you Glamify 👏 x
Great product, fast delivery, responsive customer service team
I ordered some cowboy boots from Glamify for a festival very last minute but they arrived so so quickly!! They were absolutely gorgeous and great quality,however, sadly I had to return them as they didn't fit me. I therefore arranged a return via their customer service team who were fab - kind and very responsive. I recieved my refund quickly.
I cannot understand all the bad reviews and would happily shop from Glamify again :) x
Glamify couldn’t have been anymore…
Glamify couldn’t have been anymore helpful.
Needed an outfit for the weekend, a they gone above and beyond to help me get my outfit for my night out. Thank you so much girls💖💖
Beautiful clothes, lovely customer service
Many of orders placed with this company! Always happy with the quality of clothes, beautiful outfits! Always get sorted out here, outfits for every occasion! Lovely customer service whenever I have needed too contact them. 💕💕 xxxxx
Amazing service from firstly helping me…
Amazing service from firstly helping me with sizing to shipping my order super speedy. Item amazing quality. Thank you :)
Excellent products and customer service second to none
Recently placed an order and the parcel arrived very quick and the quality of clothes was bang on. I needed to order a different size for one of my outfits and needed it next day. I messaged them, had a quick response and the item was sent straight out. They couldn’t do enough to help. Will definitely be shopping here again and telling my friends about them.
Beautiful clothes and extremely quick…
Beautiful clothes and extremely quick and efficient customer service when I needed something changed with my order. Highly recommend !
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