Giftago Omdömen 

769
•
TrustScore 3.5 av 5

3,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

When I purchased this item for $58.40, I thought I would receive a 3D figurine. It turned out to be a cheap cardboard AI image. When I contacted them to get a full refund, they would not give it to... Se mer

Betygsatt 5 av 5 stjärnor

Picked out what I thought was best,was given several choices,got to view my order with picture and name and easily placed the order. A little concerned about getting it before Christmas even after p... Se mer

Betygsatt 5 av 5 stjärnor

I ordered the personalized blanket and ornament for my daughter. Each item was beautiful and exactly as I created it and ordered from the website. Colors and quality on point- however I did think the... Se mer

Betygsatt 4 av 5 stjärnor

The blankets were very soft (I got the deluxe style)...the message of what God says about us is invaluable to our identity in what our Creator says about us. The shipping process was extensive but it... Se mer

Företagsinformation

  1. Presentbutik
  2. också i
  3. Klädbutik

Skrivet av företaget

We specialize in selling unique personalized and thoughtful gifts for any occasion. Whether you're looking for a birthday present, anniversary gift, or just something to show someone you care, you'll find it here. Browse our selection of items and find the perfect gift for your loved ones!


Kontaktuppgifter

3,6

Medel

TrustScore 3.5 av 5

769 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,6

Alla omdömen

(769)

8 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Thank you for my beautiful blankets

Thank you for my beautiful blankets. One of them is plush and exactly what I expected. The other one is also beautiful but not the plush one that I ordered. They are both warm and I know very durable to appreciate and cherish for many years. I will be ordering again from Giftago. I have washed them and dried them and they came out feeling fantastic!

15 februari 2024
Betygsatt 1 av 5 stjärnor

Poor communication and slow shipping.

It has been over a month since I ordered my product. It still has not even shipped.

15 februari 2024
Logotyp för Giftago

Svar från Giftago

Dear Brian,

We are incredibly sorry to inform you of a delay with your recent order. We understand you were expecting your order to arrive sooner, and we sincerely apologize for any inconvenience this may cause.

We are currently working diligently with our shipping carrier to expedite your order. Based on the latest information, your package is now expected to be delivered on March 9, 2024.

We know how frustrating it can be to wait longer than expected for a purchase. We value your business and take full responsibility for this delay.

We are actively working with our carrier to ensure your order gets delivered as soon as possible. You can expect to receive a notification with tracking information once your package ships.

In the meantime, please don't hesitate to reach out if you have any questions or concerns. We appreciate your patience and understanding.

Sincerely,

The Giftago Team.

Betygsatt 5 av 5 stjärnor

Giftago

Never ever leave reviews for anything. But this place was beyond amazing. Thought this was going to be some cheap rinky dink hallmark store. First I loved the blankets so I decided to order some for my daughters. Plenty of options on thickness and length. Best part was I realized after the order I made a mistake on a hair color. Confirmation email had a support link. Didn’t think I’d hear back. Very quickly got a response stating they would make the changes. In the mean time I found another coupon code that offered 2% more than the one I had. Immediate response the extra couple dollars will be returned immediately with an amount. Blankets came they were beautiful and beyond our expectations! I know right where to go to buy for any person any event. Giftago was extraordinary !!!

27 februari 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Forever

It took over 1.5 months to receive. Customer service was not responsive. Tracking did not update for over 2 weeks. I only got a response when I threatened to submit a claim with my bank and wanted a refund.

26 december 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Christmas Gifts…

I ordered 2 blankets for both my daughters as Xmas presents. They loved them. They both said how beautiful they were. Each blanket had its separate message to each of them. Ordered them two weeks before Xmas & received them on time. Great customer service & Quality!!!

25 december 2023
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Disappointed

I paid extra for the Sherpa blanket but it feels as light as fleece. Also, the print on the blanket is kind of a soft focus. It looked sharper on the website. Cute blanket but a little disappointed. I wouldn’t order again.

10 januari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I’ve ordered twice now and I have…

I’ve ordered twice now and I have received my items ordered. I gave them the gifts and everyone loved them. I do wish one thing. That when you send a tracking number to clients that you also send the link so they are able to track it because I know different, shipping companies are different and it would be helpful to have the tracking link. Thank you for your beautiful work. I look forward ordering from you in the future.

19 februari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

My daughter absolutely LOVES her…

My daughter absolutely LOVES her blanket. She sleeps with it every night and carries it around the house with her, too! The blanket is beautiful, soft, and wraps her in God's Truth about who she truly is, in a world that wants to give her a lot of contrary messages. Thank you for creating a life-giving product.

20 februari 2024
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

UPDATED REVIEW ON 3/6/24

INITIAL REVIEW ON 2/13/24: Several weeks ago I ordered a blanket from Giftago a few weeks ago & spent approximately $100.00. FIVE days ago, I received a message that my blanket was preparing for shipment. However when I go onto the website for tracking info, the status still shows that it is being made. The company's phone goes straight to voicemail and they are NOT responding to my emails. This company takes your money and does NOT provide products. RIP OFF!!! CONSUMERS BEWARE!!!
UPDATED REVIEW: Once I put my complaint on Trust Pilot, the company did begin to e-mail me back. This was greatly appreciated. I still never spoke to anyone on the phone but at least the company was finally responding. It was explained that although I was receiving multiple emails that my blanket was on its way, that in fact the items needed to make the blanket were out of stock. My shipping was refunded and I was told that I would receive express shipping free of charge. I was also given the option to cancel my order and get a refund. I decided not to cancel my order in hopes that it would come quickly. (It was for someone's birthday on 2/15.) My blanket arrived on 3/4/24 after making its way from Vietnam (per the email that I received explaining the long shipping process). It is beautiful indeed! I wish they would give accurate shipping estimates and updates to allow the consumer to know upfront the ETA. Automatic shipping updates should be disabled, in my humble opinion, as this creates false hopes and leads to frustration. That being said, I wanted to update and amend my initial review. This company DOES send you your ordered items. It may take a while.... but eventually you'll receive it. I will update my star from a 1 to a 2.5 (if possible) as I continued to receive erroneous shipping timelines even once in contact with customer service. I cannot give 3 stars for the reasons listed above. However, it is a beautiful blanket!

12 februari 2024
Omdöme utan inbjudan
Logotyp för Giftago

Svar från Giftago

Dear Kristal,

We sincerely apologize for the delay in processing your order and for any inconvenience this has caused you.

Due to unforeseen circumstances, we experienced a shortage of materials, which resulted in a longer processing time than initially expected. We understand how frustrating this situation must be, and we're truly sorry for any disappointment or inconvenience it has caused.

Rest assured, we've sent you an email detailing the status of your order, and we kindly ask you to check your inbox for further information. Our team is actively working to resolve this issue and ensure that your order is processed and delivered to you as soon as possible.

Once again, we apologize for the inconvenience and appreciate your patience and understanding in this matter. If you have any further concerns or questions, please don't hesitate to reach out to us.

Thank you for your understanding.

Best regards,
Customer Support Team.

Detta är Trustpilot

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