Lovely driver, arrived a little early for a booked trip, but no hassle. Took the direct route and was very helpful throughout. Booking system a little painful for a timed collection, as the book now b... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Hotel booked cab 4.30am arrived few minutes early prompt route to train station paid happy customer got home to Scotland lost bag passport cash personal card etc . Called office told all the informati... Se mer
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First time user & how straightforward it was! Downloaded the app & then we met Matt. Found each other very easily & had a great ride. Thoroughly recommend. Black cabs are small businesses - owner/op... Se mer
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Outgoing journey:- Easy to book. Confirmed beforehand. Turned up on time. Got us to our destination as planned. Return journey:- As above, easily contactable as was ready a little earlier than... Se mer
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Företagsinformation
Om Gett UK
Skrivet av företaget
Hail, track and pay for your taxi from our app. Ride in comfort with thousands of the UK's highest rated and fully licensed taxi drivers.
Use code: GETTGREEN for £10 off your first ride
> Earn even more coupons
Invite your friends and earn ride coupons for each new friend that uses your referral code.
> Highest Rated Drivers
Our licensed drivers are rated on average 4.8/5 stars by our riders.
> Beat the traffic
Use the privilege of bus lanes when riding in a black cab in Central London for quicker pick ups and journeys.
> Pre-book
Book a taxi for an immediate pickup or pre-book to ride later.
> Ride greener
Select a greener ride option - over 58% of black cabs on the Gett app are electric. We also offset 100% of CO2 emitted from all rides.
> Reliable ride for your business
Book and manage rides and expenses for your business on one platform.
Use code: GETTGREEN for £10 off your first ride
> Earn even more coupons
Invite your friends and earn ride coupons for each new friend that uses your referral code.
> Highest Rated Drivers
Our licensed drivers are rated on average 4.8/5 stars by our riders.
> Beat the traffic
Use the privilege of bus lanes when riding in a black cab in Central London for quicker pick ups and journeys.
> Pre-book
Book a taxi for an immediate pickup or pre-book to ride later.
> Ride greener
Select a greener ride option - over 58% of black cabs on the Gett app are electric. We also offset 100% of CO2 emitted from all rides.
> Reliable ride for your business
Book and manage rides and expenses for your business on one platform.
Kontaktuppgifter
London, Edinburgh, Coventry, Glasgow, Reading, Bournemouth, Manchester..., Storbritannien
- customercare.uk@gett.com
- gett.com
4,3
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent Driver
The kindness and friendliness of the Driver was superb.
4 februari 2026
Omdöme utan inbjudan
Svar från Gett UK
Hi Mr Datoo, thank you for your wonderful feedback. We are pleased to hear that you experienced such superb kindness and friendliness from your driver. Our team prides itself on providing a welcoming environment for every passenger and we look forward to seeing you on board again soon.
Best regards,
Daniel G
Gett UK
No Fuss No Worries
Easy to prebook or order at the time drivers helpful and courteous and very prompt if booked or ordered for immediate journeys easy to pay no fuss no worries
7 februari 2026
Svar från Gett UK
Dear Lynda, thank you for your kind review. We are pleased to hear that you find both our pre-booking and immediate booking options so reliable. It is wonderful to know that our drivers provided a helpful and courteous service, and that the payment process was seamless for you. We aim to provide a journey with no worries and we look forward to seeing you again.
Best regards,
Daniel G
Gett UK
Svar från Gett UK
Dear Kyrsty, thank you for your feedback. We are pleased to hear that you found our service to be fast, reliable, and fairly priced. Providing a high-quality experience at a competitive rate is important to us and we look forward to welcoming you on board again soon.
Best regards,
Daniel G
Gett UK
Svar från Gett UK
Dear Paul C, thank you for your review. We are pleased to hear that you found the app easy to use and our service reliable. We aim to provide a seamless experience for all our passengers and we look forward to your next journey with us.
Best regards,
Daniel G
Gett UK
Svar från Gett UK
Hi Martin, thank you for the five-star review. It is great to know that you had a smooth experience using the app. We pride ourselves on providing a reliable service and we are glad we could get you where you needed to be without any fuss.
Kind regards,
Daniel G
Gett UK
Prompt help for my foreign visitor
I ordered a Gett taxi for a German friend who needed to be taken to his hotel. The taxi attivrf vrty fast and my friend said it took him straight to where he needed to be and was very happy
29 januari 2026
Svar från Gett UK
Hi Melanie, thank you for sharing this. We are delighted that we could help your friend reach his hotel quickly and safely. It is always a pleasure to assist visitors in navigating the city and we are pleased to hear that he was happy with the efficient service provided.
Kind regards,
Daniel G
Gett UK
Both drivers were very helpful as we…
Both drivers were very helpful as we had no idea of where we were going. Chatty and made us feel safe and confident that we were going to get where we wanted to be
2 februari 2026
Svar från Gett UK
Hi Philippa, we are so pleased to hear that our drivers took such good care of you. We know how stressful it can be when you are unsure of your surroundings, so it is great to know their helpful and chatty nature made you feel comfortable. We look forward to seeing you on board again.
Kind regards,
Daniel G
Gett UK
Svar från Gett UK
Dear Tosin, thank you for your feedback. We are pleased to hear that you enjoyed such a prompt service. We know how important it is to get moving quickly and we are glad we could get you on your way without delay.
Kind regards,
Daniel G
Gett UK
Very pleasant journey
Very pleasant journey, driver was obliging in where he dropped us off. 1st time using Gett, much prefered to Uber as the driver was clearly knowledgable of where we were going.
2 februari 2026
Svar från Gett UK
Dear Terry, thank you for choosing Gett for your journey. We are delighted that your first experience with us was such a positive one and that you noticed the difference our drivers' local knowledge makes. It is great to hear that your driver was so obliging and we look forward to welcoming you back again.
Best regards,
Daniel G
Gett UK
Pick up very quick well comunication
2 februari 2026
Svar från Gett UK
Dear Ann,
Thank you for the kind words. We are pleased you enjoyed a fast pickup and clear communication during your booking. We look forward to providing you with the same great service on your next trip.
Best wishes, Daniel G Gett UK
travelling a black cab is a special…
travelling a black cab is a special experience knowledgeable Drivers clean vehicles with checkable history just a shame they don’t get The for me fair
2 februari 2026
Svar från Gett UK
Dear Dave, thank you for your kind words regarding your black cab experience. We are pleased that you enjoyed the clean vehicles and the expertise of our knowledgeable drivers. We take great pride in maintaining these high standards. We hope to see you on board again soon.
Best regards,
Daniel G
Gett UK
Great and professional
29 januari 2026
Svar från Gett UK
Dear Mrs Cristiane Gotink, thank you for your kind feedback. We are pleased to hear that you found our service both great and professional. Providing a reliable experience is at the heart of what we do, and we look forward to welcoming you on board again soon.
Best regards,
Daniel G
Gett UK
Excellent service
Excellent service. It's good to use black cabs again. Will always use Gett from now on.
29 januari 2026
Svar från Gett UK
Dear R_C, thank you for your wonderful review. It is brilliant to hear that you are back in the seat of a black cab and that Gett has become your go-to choice for getting around. We take great pride in our service and look forward to being your first call for all your future journeys.
Best regards,
Daniel G
Gett UK
As a disabled passenger who uses a…
As a disabled passenger who uses a rollator the service from black taxis drivers are excellent.
29 januari 2026
Svar från Gett UK
Dear Laura Tansley, thank you so much for sharing your experience. We are delighted to hear that our drivers provided the excellent service you require as a rollator user. Ensuring that our service is accessible and supportive for every passenger is a top priority for us, and I am glad we could make your journey easier.
Best regards,
Daniel G
Gett UK
Svar från Gett UK
Hi Carole, we appreciate the feedback. Punctuality and expert local knowledge are exactly what we strive for at Gett, so it is wonderful to hear your driver hit the mark. We are glad we could be of help and hope to see you in a black cab again soon.
Kind regards,
Daniel G
Gett UK
Excellent service from both black cab drivers
Outgoing journey:-
Easy to book.
Confirmed beforehand.
Turned up on time.
Got us to our destination as planned.
Return journey:-
As above, easily contactable as was ready a little earlier than booked.
Helpful.
Got us back home safely.
4 september 2025
Svar från Gett UK
Dear Amanda,
Thank you so much for such a detailed and positive review.
I am delighted to hear that both your outgoing and return journeys went so smoothly. It’s wonderful that our drivers were on time for your departure and even ready a little early when you were set to head home. That kind of reliability and helpfulness is exactly what we aim for.
Providing a safe, professional, and efficient way to travel across the City is a top priority for us, and I’m so glad our drivers made such a positive impression on you.
We look forward to welcoming you onboard soon.
Best regards,
John Mc
Gett UK
Jake is such a nice man nothing was to…
Jake is such a nice man nothing was to much trouble for him. Wish more cab drivers took a leave out of his book.
27 januari 2026
Omdöme utan inbjudan
Svar från Gett UK
Dear Joan,
Thank you so much for your kind words.
It is wonderful to hear that Jake made such a positive impression. We take great pride in the professionalism and helpful nature of our drivers, and Jake is a fantastic example of the high standards we strive for.
I’ll be sure to pass on your compliments. He’ll be delighted to hear that his efforts were so appreciated.
Warm regards,
John Mc
Gett UK
Svar från Gett UK
Dear Jenny,
Thank you so much for your kind review.
It is wonderful to hear that you had such a positive experience and that your driver was both on time and helpful. Our drivers take great pride in their professional service and friendly manner, and I’m glad it made your journey more pleasant.
We look forward to welcoming you on board again soon.
Best regards,
John Mc
Gett UK
Svar från Gett UK
Dear Alastair,
Thank you for taking the time out of your busy day to leave feedback.
I am delighted to hear that you found our service quick, efficient, and simple to use. We aim to make booking a taxi as seamless as possible, and it is great to know we hit the mark for you.
We look forward to welcoming you back on board soon!
Best regards,
John Mc
Gett UK
my first ride was good but expensive
my first ride was good, but very expensive - i drove to the place for £18 with Bolt, and the same journey back, 15 min later, cost me £31 with Gett's black cab.
26 januari 2026
Svar från Gett UK
Dear Sleptsova,
Thank you for sharing your feedback with us. I’m so pleased to hear that your first experience with Gett was a positive one.
I can certainly appreciate that the fare was different from what you experienced with a private hire service. Black Cab fares are set by a meter regulated by the local authority, which accounts for both the distance travelled and the time taken.
This price reflects the exceptional expertise of Black Taxi drivers. Having mastered "The Knowledge," they navigate London with incredible precision, often finding the best routes without ever needing a satnav. Additionally, every Black Cab is fully wheelchair accessible and held to the highest safety and vetting standards in the city.
We hope the reliability and skill of our professional drivers make us your first choice for future trips across town!
Best regards,
John Mc
Gett UK
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