My experience with Germany Pension Refund is really good. Very professional, no need to worry of anything they take care of everything. We get all the info document,process or incase of time delay eve... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Process was extremely efficient and the team is very professional. I was nervous about using a third party company to handle that amount of money for myself and my husband, but the team was happy to h... Se mer
Företaget har svarat
My contact person, Johannes, was very easy to reach, and his constant updates were reassuring. This was an important aspect for me, given that I am abroad. I also highly appreciate his patience when i... Se mer
Företaget har svarat
Transaction with them was smooth. Correspondence with Julia was fast and clear. I’m very satisfied with their service. Thankful that there are services like these.
Företaget har svarat
Företagsinformation
Skrivet av företaget
Germany Pension Refund is a specialized administrative service for people who worked in Germany and now live abroad: we manage German state pension (Deutsche Rentenversicherung) contribution refunds from the first eligibility check to the final payout. The service has been running since 2015 and is operated by ATLAES GmbH in Berlin. Our current retained records document more than €22 million recovered for clients since November 2022. Non-EU citizens can generally claim back the employee share of their German pension contributions once at least 24 months have passed since their last German pension contribution and they live outside the EU/EEA. The exact rules depend on your citizenship and insurance history — our free calculator checks them for you, and starting takes less than one minute. In a managed claim, we prepare the application and payment documents, identify the recommended pension office for your claim, handle the German-language communication with the authorities, and follow up until the money has actually arrived — a process designed to avoid preventable delays. Most clients complete their entire part of the process digitally, and no German bank account is required: your refund is paid through the escrow account operated by our German partner law firm, and after the agreed fee is deducted, the remaining balance is transferred to the bank account you nominate. Our fee is 9.75% of the refunded amount, capped at €2,500 including VAT, with no upfront payment and no minimum fee. No refund, no fee. Beyond the statutory refund, eligible company-pension (bAV) and VBL cash-outs can be reviewed under a separate agreement. Germany Pension Refund is a private service. We are not part of or affiliated with Deutsche Rentenversicherung or any German government authority. You may apply directly to Deutsche Rentenversicherung without using our service; the pension office charges no application fee.
Kontaktuppgifter
Kaskelstraße 46, 10317, Berlin, Tyskland
- +49 (0) 15207134459
- refund@germanypensionrefund.com
- germanypensionrefund.com
4,9
Utmärkt
225 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service from the German…
Excellent service from the German Pension Refund Organization! The entire pension refund process was smooth, transparent, and completely hassle-free. A special thank you to Julia for her outstanding support, prompt responses, and professional guidance throughout. I highly recommend their services to anyone looking to claim a German pension refund.
30 juni 2026
Svar från Germany Pension Refund
Thank you, Nagesh, for your wonderful review.
We’re delighted to hear that your pension refund claim was smooth, transparent, and hassle-free from start to finish. Making the process as simple and stress-free as possible for our clients is exactly what we strive for.
We’re especially pleased to hear your kind words about Julia. Providing prompt responses, clear guidance, and professional support throughout the claim process is something she and our entire team take great pride in.
Thank you for your recommendation and for placing your trust in our team. We truly appreciate your support.
Greetings from Berlin,
The Germany Pension Refund Team
Julia was fantastic
Julia was fantastic, very quick in respond, very clear, made the whole process very easy and worry free. I am 100% recommending them :)
29 juni 2026
Svar från Germany Pension Refund
Thank you, Marwa, for your wonderful review.
We’re delighted to hear that Julia made the entire process easy, straightforward, and worry-free for you. Providing clear communication, prompt responses, and a smooth experience from start to finish is exactly what we strive for.
We’re especially pleased to hear your kind words about Julia’s support and responsiveness throughout your claim.
Thank you for your recommendation and for placing your trust in our team. We truly appreciate your support.
Greetings from Berlin,
The Germany Pension Refund Team
Excellent service
My experience with German Pension Refund was very positive.
As soon as the application period started, Julia took care of my case. The communication had been very smooth and transparent until I got my refund.
I also appreciated their prompt response and to my questions regarding the requirements and the admin process, as there are limited resources for Japanese citizens to know how it works.
Thank you so much!
30 juni 2026
Svar från Germany Pension Refund
Thank you, Misaki, for your wonderful review.
We’re delighted to hear that you had such a positive experience with your pension refund claim and that Julia was able to guide you through the process with clear and transparent communication from start to finish.
We’re especially pleased that we could answer your questions promptly and provide the guidance you needed. We understand that reliable information about German pension refunds can be difficult to find in Japan, so helping our clients understand the requirements and administrative process is something we take great pride in.
Thank you for placing your trust in our team and for taking the time to share your experience. We truly appreciate your recommendation.
Greetings from Berlin,
The Germany Pension Refund Team
Svar från Germany Pension Refund
Thank you for your kind review.
We’re delighted to hear that you were very happy with our service. Providing a smooth, reliable, and professional experience for our clients is exactly what we strive for.
Thank you for taking the time to share your feedback and for placing your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team
Very prompt in providing…
Very prompt in providing responses—transparent, efficient, and has made an otherwise cumbersome process feel seamless.
17 juni 2026
Svar från Germany Pension Refund
Thank you, Anurodh, for your wonderful review.
We’re delighted to hear that you found our communication prompt, transparent, and efficient. Making what can often be a complex and time-consuming administrative process feel straightforward and seamless is exactly what we strive for.
Thank you for your recommendation, for taking the time to share your experience, and for placing your trust in our team. We truly appreciate your support.
Greetings from Berlin,
The Germany Pension Refund Team
For me it took complete 6 months.
For me it took complete 6 months.
1 month of time was wasted as German pension fund had some wrong address for sending refund statement. I am not sure how it had happened butit could had been avoided if we had better communications.
Other than that i sincereley thank you for getting my my refund back.
15 juni 2026
Svar från Germany Pension Refund
Thank you, Ashish, for your honest review and for sharing your experience. We understand your frustration with the additional delay and appreciate your patience throughout the process.
In your case, the refund itself was processed successfully, but the delivery of the refund statement encountered delays due to repeated mailing issues on the authority side. Unfortunately, situations like these can sometimes extend the overall timeline despite everyone’s best efforts.
We’re very pleased that we were ultimately able to help you receive your refund, and we sincerely appreciate your acknowledgement of our support throughout the process. Thank you for placing your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team
refund
I opted refund, it was like started with a scratch without any guidance from known people, all points was covered, transparent..special thanks to Mr. Johannes who helped me in all steps. it was quick and transfer made within 3 months as guaranteed.
15 juni 2026
Svar från Germany Pension Refund
Thank you, Ram Nivas, for your kind review. We’re very glad to hear that, even though you started the process without any prior guidance, you felt supported and well informed every step of the way. Transparency and clear communication are very important to us, so it’s wonderful to hear that reflected in your experience.
We’re especially happy to hear your kind words about Johannes’ support, and that your refund was successfully processed within 3 months. Thank you for your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team
It was a totally hands-off experience
It was a totally hands-off experience, they were able to deal with al the beuaurocracy for me.
8 juni 2026
Svar från Germany Pension Refund
Thank you, Manuel, for your kind review. We’re very glad to hear that the process felt completely hands-off and that we were able to take care of the bureaucracy on your behalf. Making a complex administrative process as simple and stress-free as possible is exactly what we aim for.
We truly appreciate your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team
I have really great experience with…
I have really great experience with Germanypensionrefund. I decided to withdraw the pension funds but I was confused how to receive the pension funds from Germany. Once I came in contact with them (Julia), the process becomes smooth and things get done within 3 months!
15 juni 2026
Svar från Germany Pension Refund
Thank you, Avishek, for your kind review. We’re very glad to hear that Julia was able to guide you through the process and turn what initially felt confusing into a smooth and straightforward experience. Helping former employees understand how to claim and receive their German pension refund is exactly what we aim to do.
We’re also pleased to hear that everything was completed within 3 months. Thank you for your trust, your recommendation, and your kind words about Julia’s support.
Greetings from Berlin,
The Germany Pension Refund Team
Johannes was extremely professional
Johannes was extremely professional, responsive, and helpful throughout the entire process. He always replied promptly and provided all the relevant information I needed. The experience from start to finish was straightforward, transparent, and easy to navigate. The level of service exceeded my expectations, and I would highly recommend them. They deserve more than 5 stars. ⭐⭐⭐⭐⭐
10 juni 2026
Svar från Germany Pension Refund
Thank you, Baran, for your wonderful review. We’re delighted to hear that the process was straightforward, transparent, and easy to navigate from start to finish. Providing prompt communication, clear information, and reliable support throughout the journey is exactly what we strive for.
Your kind words about Johannes and the team mean a great deal to us. Thank you for your trust, your recommendation, and for saying we deserve more than 5 stars—it truly means a lot.
Greetings from Berlin,
The Germany Pension Refund Team
very satisfied
I had a very good experience with the German Pension Refund . The team was professional, responsive, and Johannes was always helpful whenever I had questions about my German pension refund application.
The process took around 6 months, but I know and understand that this is due to the government processing time and not the company itself. Throughout the process, Johannes kept me informed and guided me whenever needed.
I would definitely recommend their service and to anyone applying for a German pension refund.
2 juni 2026
Svar från Germany Pension Refund
Thank you, Naima, for your thoughtful review. We’re very glad to hear that you had a positive experience with our service and that you felt well supported throughout the process. We especially appreciate your understanding that processing times can sometimes be affected by government authorities, even when everything on our side has been completed.
We’re delighted to hear that Johannes’ guidance and communication helped make the journey easier. Thank you for your recommendation and for placing your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team
I strongly recommend them. Great representative and experience
Wonderful experience with them especially, Christian. He was very responsive to messages and made everything seem easy. Money was received in less than 6 weeks.
1 juni 2026
Svar från Germany Pension Refund
Thank you, Richard, for your wonderful review. We’re very glad to hear that you had a great experience with our service and that Christian was able to make the process feel easy and straightforward. Receiving your refund in less than 6 weeks is excellent to hear.
We truly appreciate your recommendation and your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team
Christian was great from start to…
Christian was great from start to finish. He explained the process and kept me updated on the progress. It took about 8 weeks to receive the refund. I fully recommend this company.
1 juni 2026
Svar från Germany Pension Refund
Thank you, Oussama, for your kind review. We’re very glad to hear that Christian supported you well from start to finish, keeping you informed and making the process clear throughout. It’s also great to hear that your refund was received in about 8 weeks.
We truly appreciate your recommendation and your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team
Highly recommended
Johannes handled my case and he was very professional and communicated well. The entire process was quick and I got my refund in less than 2 months. Highly recommended.
3 juni 2026
Svar från Germany Pension Refund
Thank you, Naana, for your kind review. We’re very glad to hear that Johannes was able to support you professionally and keep you well informed throughout the process. Receiving your refund in less than 2 months is excellent to hear.
We truly appreciate your recommendation and your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team
Svar från Germany Pension Refund
Thank you, Nasrin, for your kind review. We’re very glad to hear that you found our team informative and trustworthy. Providing clear guidance and earning our clients’ trust throughout the process is exactly what we aim for.
We truly appreciate your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team
Svar från Germany Pension Refund
Thank you, Charmise, for your kind review. We’re very happy to hear that you were pleased with our service. Your support and positive feedback mean a lot to our team.
Greetings from Berlin,
The Germany Pension Refund Team 😊❤️
Svar från Germany Pension Refund
Thank you, Rafael, for your kind review. We’re very glad to hear that you were happy with our service and the support you received throughout the process.
We truly appreciate your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team
Hassle free and smooth process
Hassle free and smooth process. Thank you so much team for your support throughout.
3 juni 2026
Svar från Germany Pension Refund
Thank you, Heer, for your kind review. We’re very glad to hear that the process was hassle-free and smooth for you. Providing reliable support throughout the entire journey is exactly what we aim for.
We truly appreciate your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team
Excellent service
Excellent service! The whole process was quick, simple, and very convenient. Communication was clear, and everything was handled professionally from start to finish. I received my refund without any problems and would highly recommend Germany Pension Refund to anyone.
1 juni 2026
Svar från Germany Pension Refund
Thank you, Margarita, for your wonderful review. We’re very glad to hear that the process was quick, simple, and convenient, and that everything was handled professionally from start to finish. It’s great to know that you received your refund smoothly and without any issues.
We truly appreciate your recommendation and your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team
Fast, Smooth & Excellent
The overall experience was great. Julia handled my case very efficiently and I got my refund very fast.
2 juni 2026
Svar från Germany Pension Refund
Thank you, Jit, for your kind review. We’re very glad to hear that you had a great experience and that Julia handled your case efficiently. It’s especially nice to hear that you received your refund so quickly.
We truly appreciate your trust in our team and your feedback.
Greetings from Berlin,
The Germany Pension Refund Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.