Excellent service. Slightly longer delay than the pre order date. When contacted customer service were quick and efficient in getting back to me with an update. Received sunglasses and really happy wi... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I am wary of buying online but the reviews of Genuine Style were so good that I took the risk. I found their service to be as superb as the reviews had said. Kind people to talk to on the phone, my... Se mer
Excellent service from a UK based company. Called Genuine Style to ask a few questions regarding Smith ski helmets and goggles, lady on the phone was extremely helpful. Placed my order online and arri... Se mer
I had a delayed order with Genuine Style, but what really stood out was not the issue itself, it was how it was handled. Delays can happen, especially when suppliers are involved. What matter... Se mer
Företagsinformation
Om Genuine Style
Skrivet av företaget
Genuine Style has over a decade of experience in the sunglasses industry and has worked hard to ensure we get the most premium shades for our customers.
We made it our mission to create a place where fashion-lovers could find authentic, luxury designer sunglasses under one roof.
The company has grown in popularity both nationally and globally, resulting in us expanding our our team, offering international shipping, and increasing our offering to include hundreds of high-end designer sunglasses.
We understand our customers and want to make it as easy as possible to match them to their perfect pair of sunglasses. To help with this, we have added a useful try-on feature to our website, offer fast and free delivery next day for UK orders before 2pm, and provide quick and secure payments.
Kontaktuppgifter
384 Linthorpe Road, TS5 6HA, Middlesbrough, Storbritannien
- customerservice@genuinestyle.com
- genuinestyle.com
4,8
Utmärkt
730 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Really great experience
Really great experience, Arrived promptly (within 2 days) perfectly in time for my ski trip which was a life saver. The product was correct and of good quality, including the packaging. I will most definitely be purchasing my ski gear from here from now on. Thank you guys!
23 mars 2026
The sunglasses were exactly as…
The sunglasses were exactly as described, it was the price I was looking at paying for them. They turned up in the timescale they said they would so had no waiting around for the delivery which was brilliant. Highly recommend buying from them.
24 mars 2026
Quick delivery and happy with purchase
Super speedy delivery and sunglasses as expected. Great.
24 mars 2026
Excellent service from a UK based…
Excellent service from a UK based company. Called Genuine Style to ask a few questions regarding Smith ski helmets and goggles, lady on the phone was extremely helpful. Placed my order online and arrived next day. Helmet and goggles were well packaged and as described in mint original packaging. Offering free returns too if required. 5* service and goods.
26 mars 2026
Omdöme utan inbjudan
Bit of a delay in delivery,but kept…
Bit of a delay in delivery,but kept informed and updated throughout,which is all you could of asked for,and items delivered were spot on what I wanted.
Thanks.
23 mars 2026
I am really happy with the service I…
I am really happy with the service I have received from Genuine I ordered something I really want it came quickly am I am really happy with the product I will definitely use Genuine again
18 mars 2026
Didnt know it had received my item,only…
Didnt know it had received my item,only to email them to find it had been delivered, sent me a picture of it underneath the builders bucket who had previously done work at the house and had left apile of rubbish for the waste removal men to take by the time I knew it had been put under the bucket it was to late the rubbish had already been taken. Emailed them again had no response.
11 mars 2026
Svar från Genuine Style
Hi Stephen,
Apologies that your follow up email was missed. Obviously we didn't deliver this ourselves so are unaware as to whether it was underneath the bucket pictured, but we would be very happy to raise the issue with Royal Mail for you, as is the process for any item GPS tracked as delivered.
You absolutely should have had a further response and we will look into why this was missed, and we will ask Royal Mail to investigate.
Kind regards, Genuine Style
Could not fault anything
Could not fault anything. I ordered and I received, what's not to love
16 mars 2026
Millie was extremely helpful and helped…
Millie was extremely helpful and helped me navigate my way through an exchange and new order very quickly.
9 mars 2026
Fast response and fast shipping Good…
Fast response and fast shipping Good price. The sunglasses are great quality.
16 mars 2026
Good product at a good price with very…
Good product at a good price with very quick delivery. Would buy from again.
16 mars 2026
Sunglasses
Their ability to correspond is brillant. From the moment of making my purchase I was kept up to date with regard to delivery and time of arrival. This is something that I appreciate so much . Many thanks and my intention is to use your company again.
6 mars 2026
Good experience!
Bought few pairs of sunglasses and I did always had a good experience!
Recommended!
12 mars 2026
The glasses were delayed however once I…
The glasses were delayed however once I called the office they sorted everything out very quickly. I will definitely use them again. Customer service very good and the glasses are excellent.
11 mars 2026
Excellent Service
Customer service was great. Phoned up and had a chat with a real person who was extremely professional and helpful.
10 mars 2026
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