Great Service, quick and secure process and great product as well. Long live genshinaccount
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
To start with I had a bad experience with Genshin Account, as I purchased a Pokémon TCGP account that I could t access. Upon getting in touch with costumer service, I got an email from the owner him... Se mer
i didn't receive what I ordered. it more seems like they didn't have what I ordered and they substituted it, which isn't cool. if you don't have it, give me back my money, simple. I emailed, never g... Se mer
It’s been like two days or three my account is not here still customer service is really bad. I’m not gonna lie. I tried everywhere I received my other account accounts back then but now on May 5 to 8... Se mer
Företagsinformation
Kontaktuppgifter
3,7
Medel
981 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 2 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I bought an account 5 days ago
I bought an account 5 days ago, it was delivered within the said time yet the details sent were incorrect. So, I obviously sent an email for help and for correct details to which, after 3 seperate emails, on seperate days i did not get a single response to. I will change the review if i get a response but i doubt i will. I spent 20 euros for something i didn't even receive.
2 mars 2026
Omdöme utan inbjudan
Svar från Genshin Account
Hi Son,
We’re sorry to hear about your experience, this isn’t the standard we aim to provide.
Your order was successfully delivered, and based on your message, it appears the login details may not have been working correctly. We’ve now reached out to you directly to provide the correct details and ensure everything is fully accessible.
We also apologize for the delay in responding to your emails. That’s not our usual level of support, and we’ve addressed this internally.
If you’re still experiencing any issues, please contact us and we’ll resolve it immediately. As a gesture of goodwill, we’re also happy to provide a complimentary account for the inconvenience.
We’re committed to making this right and appreciate your patience.
– GenshinAccount.com Support Team
They give you what you ask for
28 februari 2026
i got everything that was promised
i got everything that was promised, and even got the pass, i have it for like 20 days, thanks genshin account!
28 februari 2026
I have bought from here multiple times
I have bought from here multiple times. i bought a acc with chisa and kumokori and it says acc not registerd i emailed them and they still havent gotten back and the acc wast $19.
1 mars 2026
Omdöme utan inbjudan
Waited 2 days for my item, no reply
I have used this website a view times and they have all been usually really good, however a recent purchase of mine from 2 days ago is yet to be delivered to me still. I've reached out on the website and in emails to support about the order and had no reply.
I guess unless something is instant you might have a hard time getting a product.
27 februari 2026
Omdöme utan inbjudan
Great service fast delivery!
28 februari 2026
Omdöme utan inbjudan
Purchased a bunch of accounts
Purchased a bunch of accounts, one of the accounts was just a blank account entirely. Sent email, sent a message on discord, multiple attempts to contact the provider. They don't allow bad reviews on the website as the reviews have to be approved. Used to be legit, think they are going the scam route now.
20 januari 2026
Omdöme utan inbjudan
Svar från Genshin Account
Hi Caleb,
We’re sorry to hear about your experience.
If one of the accounts appeared blank, this is typically a login or verification issue, and we’re happy to resolve it immediately by providing a replacement or correct access details. We’ve reached out to you directly to fix this.
Regarding support, we respond to all customer inquiries, but there may have been a delay while reviewing multiple orders. We apologize if your messages were not answered promptly, that’s not our standard.
As for reviews, we do not block or filter legitimate feedback on third-party platforms, and we always encourage customers to share their honest experiences.
Please contact us directly so we can resolve this fully. We’re also happy to provide a replacement or compensation for the inconvenience.
We stand behind our service and are committed to making this right.
– GenshinAccount.com Support Team
Bought multiple accounts in Etheria…
Bought multiple accounts in Etheria restart, after few days all of them got banned and I've tried to contact them for a refund but there was no response at all and they have never tried to compensate. I wouldn't recommend them at all, stay away!! their customer service does not exist and ignore any emails.
18 mars 2025
Omdöme utan inbjudan
A account purchased from the suddenly…
A account purchased from the suddenly disappeared
24 oktober 2025
Happy with support given
To start with I had a bad experience with Genshin Account, as I purchased a Pokémon TCGP account that I could t access.
Upon getting in touch with costumer service, I got an email from the owner himself apologising, and trying to solve the matter which he did promptly.
Would purchase from again.
31 januari 2026
never got my account.
31 januari 2026
It's been more than 24 hours and they…
It's been more than 24 hours and they still haven't sent me the account details, I highly don't recommend this shop
8 februari 2026
Omdöme utan inbjudan
I've had a very positive experience…
I've had a very positive experience with this website. Everytime I ordered an account I always got it and most of the time it is fast. 10 out of 10 would recommend
6 oktober 2025
The account was on the wrong server and…
The account was on the wrong server and they never got back to me about it, or gave me a refund.
30 september 2025
"Legitimate" my ass
I brought an account from these people thinking they were Legit accounts. however, the account i had recieved had hacks/cheats used on the account and was clearly botted for other things. i reached out to support hoping to settle the issue but no response. so i had to get my bank involved. Wouldn't recommend id reccomend using eldorado.gg for this type of thing
31 januari 2026
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.