Gendan Limited Omdömen 

515
•
TrustScore 5 av 5

4,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Prompt delivery without issue but the icing on the cake was the "order on its way" message. Witty and uplifting it makes a brilliant change to read something different and special, well done Gendan Lt... Se mer

Betygsatt 5 av 5 stjärnor

Ordered the VCDS fault diagnostic program and cable with accessories from Gendan. Arrived quickly, easy to setup on laptop and register then plugged into our Audi A6. Very good at finding faults and... Se mer

Betygsatt 5 av 5 stjärnor

Definately 5 stars. Knew exactly what I need and gave me sound advice. Delivered next day, securely packaged. Excellent service Thank you

Betygsatt 5 av 5 stjärnor

Very knowledgeable and happy to provide pre-purchase advice. The item I ordered was quickly delivered. However owing to the poor service from Royal Mail, it was not delivered the next day which I... Se mer

Företagsinformation

  1. Reparationsutrustning för fordon

Informationen kommer från olika externa källor

Gendan Limited is a UK-based company specialising in high-tech car diagnostic tools and systems. We are located in Swansea, South Wales. We are a growing internet-based business aiming to provide professionals and home-users alike with a wide (and growing) range of advanced diagnostic products.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

515 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(515)

79 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Its the timing of my interaction with…

Its the timing of my interaction with Gendan that is so fulfilling.
Its the Xmas period and my ever faithful Audi Q7 which i have driven for 158 +K miles just wont start. I need a code reader with a high level of interaction .At this point its too late to hope Santa will bring me one! So at09.30 I phone Gendan less than 60 Seconds later i am speaking to a intelligent and positive young man-08.15 the next day(Saturday) the item is delivered. I do not believe that you can better that. Ps they even kept me informed on its progress. A very big thank you. Fault diagnosed and car working.

30 december 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Utterly superb service from initial…

Utterly superb service from initial contact to check the Vcd lead worked with my vehicle, instant replies, brilliant humour on delivery update & when product arrived, lovely little gifts inside. 100% recommend this superb company.

22 november 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Disappointed with company

Bought from them sent me a obdlink Mx that no good on connection with the iPhone paid 130 pounds for it
called within 2 days of receiving item of the connection problem returned got the rma from them so I don’t understand what are they saying did not contact them before? Returned item charged me 10% restocking fees I also emailed obdlink in us they tried but not connection with iPhone
Disappointed with Gendal company and will not recommend this company also added lying did not contact them how did I get the RMA? How it’s not about the 13 pounds anymore it’s a disappointment

Avoid company

1 november 2023
Omdöme utan inbjudan
Logotyp för Gendan Limited

Svar från Gendan Limited

We would disagree with your version of events.
You ordered from us on October 4th, and the order was shipped the same day, and delivered on October 6th.
We have no records of any further contact with you, until you called to request a return on October 17th - 11 days later.

We explained on that call that we test every interface before despatch, so it was very unlikely to be faulty, and we suspected a configuration issue was to blame.
We asked if we could check some settings with you before looking at a return, as if it was returned as faulty, but turned out to be a configuration issue with your equipment, then we would have to deduct 10% from the refund. You refused our help and insisted upon a return.

Having received it back, we tested the interface with Windows, Android and iOS devices, and it worked fine with all of them.
We are confident that, had you accepted our help, we could have got this working for you.

Betygsatt 5 av 5 stjärnor

Don’t delay

Yes, it could be classed as an expensive purchase, however when you put things into perspective it’s a value for money purchase. Hopefully your vehicle will be reliable and fault free but when it does go wrong it is possible to diagnose the fault simply and effectively with VCDS. You can diagnose accurately without resorting to diagnosis by parts replacement which is very expensive and time consuming. I’ve saved myself time and money in the first diagnostic I’ve carried out on my own vehicle so don’t delay if you have a VAG vehicle get VCDS.

15 oktober 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Good customer service!

I bought an OBDLink reader, that did not want to work properly with my car (but did work with other cars). The return of the product was handed very professionally with no quibbles.

I would happily buy from them again.

20 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A great company to deal with

A great company to deal with.
My wife bought a Fiat 500 and noticed the odometer mileage flashing. Turns out the previous owner had replaced
a faulty speedo but did not get a proxy alignment procedure done. After some internet research I discovered Gendan and used their website to purchase the equipment needed to fix my problem. Unsure of what parts I actually needed I filled out the help section form and I was advised what parts I needed to fix the problem. A special shout out to Mike West who offered great after sales support. I got the flashing odometer fixed and I now own the OBD reader and software in case it is needed for future faults. Still cheaper than going to a Fiat dealer for the fix.

6 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Been a long time petrolhead and allways…

Been a long time petrolhead and allways like to repair and work on my own vehicles so I know that's jobs are done properly, have heard of gendan through various forums all with good reviews.Working on vehicles nowadays is complicated by electronic controlers and the best way you can test these and make diagnosis easier is by using a good diagnostic machine and that's exactly what you get from Gendan. Being what you need is made easy through their website, you can find exactly what your looking for for a good and fair price click the button and the jobs done you've purchased exactly what you need to get the job done, would highly recomend Gendan they make everything so easy and who doesn't need that nowadays.

15 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Bought Multiecuscan for my Ducato and…

Bought Multiecuscan for my Ducato and it’s an excellent bit of kit for the same cost as an hours labour at a Fiat main dealer! On top of that, the email updates after ordering were very entertaining…..🤣😂
All in all I’d highly recommend both the product and Gendan themselves!

23 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Worth a visit

Great experience with this company. Item found, ordered and delivered with great communication and some lovely touches which enhanced the experience.
Good product, good price and great service a win for sure for me and them because I’d use again.

30 augusti 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

An exemplary service

An exemplary service! From the Gendan team to the DPD courier who delivered my item the following day. I purchased an OBD Link EX to use with FORScan to adjust the 12v socket timeout on my 21 reg Kuga. A great bit of kit, well worth the expenditure.

2 augusti 2023
Omdöme utan inbjudan

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