De nuevo, tratan de justificar sus errores, les pido un JUSTIFICANTE DE DEVOLUCIÓN y hacen caso omiso. Tratan de limpiar de cara a otros usuarios su mala gestión, pidiendo por aqui formas de arreglarl... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The mini is powerful and quick. Unfortunately, in the week I have been using it, it has randomly shut down and rebooted itself twice. While what I was working on was not important, it would have been... Se mer
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Price was reasonable, set up was easy even though wait was a bit long with all the Windows updates that came out recently having to be downloaded and installed. Computer works well so far. Pleased wi... Se mer
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The information provided about the machine purchased was accurate. Ordering online was straightforward and secure. The item was delivered quickly and free of charge. The item was well packaged when it... Se mer
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Företagsinformation
Om GEEKOM
Skrivet av företaget
Think PC. Think GEEKOM
GEEKOM, focus on Mini PCs and laptops, located in US, services for overseas. GEEKOM is a brand of professional computer technicians to innovate, design, and develop products and technologies that meet the different needs of users.
Our Mission
Skrivet av företaget
- Global leader in eco-friendly PCs
- Our goal is to develop products designed for long-term use. GEEKOM stands for responsible computer technology that conserves resources and builds trust over many years.
Buy with confidence from GEEKOM.
Industry-Leading 3-Year US Warranty
📦 US Inventory: Free 1–3 Day Shipping
✅ 339 Quality Tests: 5+ Years of Reliability
💰 30-Day Money-Back Guarantee
✅ 339 Quality Tests: 5+ Years of Reliability
💰 30-Day Money-Back Guarantee
Kontaktuppgifter
17008 EVERGREEN PL STE B CITY OF INDUSTRY, 91745, California, USA
- support@geekompc.com
- geekompc.com
GEEKOM Anniversary Sale—— Up to $730 OFF
3,9
Bra
423 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Soporte postventa y garantía pésimos.
Soporte postventa y garantía pésimos.
Mi minipc geekom que compré en julio 2025 dejó de funciona, no arranca.
Hace una semana me puse en contacto con ellos a través de su web sin merecer respuesta.
En su web no aparece un solo teléfono de contacto ni dirección física.
Les envié un email a la dirección de correo de soporte que figura en la propia etiqueta del ordenador y salió rechazado.
No sé si son de fiar o se trata de una estafa.
25 september 2026
Omdöme utan inbjudan
Svar från GEEKOM
Muchas gracias por compartir su experiencia.
Le pedimos disculpas sinceras por la falta de respuesta y por los inconvenientes con su mini PC. Le aseguramos que GEEKOM es una marca legítima y que nuestra garantía cubre este tipo de fallos.
Lamentamos los problemas con la dirección de correo y el formulario.
Para tramitar su garantía de inmediato y solucionar el fallo de arranque, por favor escríbanos directamente a nuestro correo oficial: support@geekompc.com. Indíquenos su número de pedido original y confirmaremos la sustitución o reparación sin coste para usted.
Agradecemos su paciencia mientras resolvemos esto.
GEEKOM Support
the set up and many programs don't work…
the set up and many programs don't work as they should i get sound from some programs and not other sometimes the mapping of a network drive works and then it doesn't on another software. some programs load and work and other times they don't the bluetooth function is sketchy at best.
2 oktober 2026
Svar från GEEKOM
Thank you for sharing your feedback, and we sincerely apologize for the issues you are experiencing with audio, network mapping, and Bluetooth stability. Behavior like this is often linked to driver conflicts or initial setup errors, and we want to help you resolve it immediately.
Please reach out to our technical team at support@geekompc.com with your order details so our engineers can assist you with a system refresh or coordinate a replacement under warranty if needed.
Thank you for your patience as we make this right.
GEEKOM Support
I was initially impressed with the size…
I was initially impressed with the size and after setting it up I can add to the list : QUIET, FAST, Easy to setup, Great graphics and performance.
Thank you for a fine piece of electronics!
28 september 2026
Svar från GEEKOM
Thank you very much for taking the time to share your experience with us. We are thrilled to hear that you are enjoying the performance, graphics, and compact design of your system.
Your feedback is truly appreciated.
GEEKOM Support
I received the wrong mini pc.
I received the wrong item. It was not the mini pc that I ordered.
My order was changed by someone at GEEKOM and I was sent A8 MAX Mini PC instead of the A8 Pro that I ordered.
This was done without a notification to me or to anyone in Customer Support.
This issue was sent to the Escalation Team on 9/30/2026 under Case # 344592 and I am waiting for that team to contact me and resolve this issue.
30 september 2026
Svar från GEEKOM
Thank you for bringing this to our attention, and we sincerely apologize for the error with your order and the communication gap regarding Case #344592.
Sending an incorrect model is entirely unacceptable, and we have escalated your file with top priority. A senior support specialist will contact you directly to dispatch your correct A8 Pro Mini PC and handle the return process at our expense. Thank you for your patience as we correct this error promptly.
GEEKOM Support
Customer Services was FANTASTIC and…
Customer Services was FANTASTIC and great!!! You keep it up, people will come back. I know I will.
Thank you.
27 september 2026
Svar från GEEKOM
Thank you very much for taking the time to share such positive feedback. Delivering exceptional service to our customers is our highest priority, and we are delighted to hear that your experience reflected this commitment. We sincerely appreciate your support.
GEEKOM Support
Not a good experience
Leptop took a while to ship. When I received it, I notice it was warped so not sitting flat on the desk. Left click on touchpad is not working properly, you have to press it hard. Customer support response is slow.
9 september 2026
Svar från GEEKOM
Thank you for sharing your experience.
We sincerely apologise that it did not meet your expectations, and we take the issues you have raised very seriously.
These are not the standards we strive to uphold, and we would like to resolve this promptly for you.
Kindly contact us at laptop@geekompc.com with your order number. We generally respond within 24 to 48 hours, and our team will handle your case as a priority.
We value your feedback and hope to have the opportunity to restore your confidence in us.
GEEKOM Support.
Svar från GEEKOM
Thank you for your positive feedback!
We’re delighted to hear that you’re happy with your GEEKOM computer and that it arrived quickly. We truly appreciate your support.
GEEKOM.
Guter MiniPC, schlechter Kundendienst !!!
Ich habe inzwischen mehrere PCs von Geekom gekauft und nun den A9 Max HX 470, das Gerät ist top ausgestattet und perfekt für meinen Einsatzzweck (32 GB RAM + 2 TB SSD).
Der Kundenservice und die Kommunikation lassen jedoch Luft nach oben. Für ein Gerät im oberen Preissegment erwarte ich klare Informationen zur jeweiligen Konfiguration bei Lieferung.
Nach Rücksprache mit dem Kundendienst sollte das Gerät als „Single-Modul-Bestückung“ geliefert werden, damit wollte ich den vorhandenen Speicher von 32 GB mit einem zusätzlichen 32-GB-RAM-Riegel nutzen kann, den ich bereits besitze.
In verschiedenen Foren wurde dies ebenfalls so kommuniziert.
Offensichtlich wusste Geekom vorher nicht, mit welcher Modul-Bestückung der MiniPC geliefert wird, was für Verwirrung sorgt.
Auf meine Nachfrage nach einer kundenfreundlichen Lösung habe ich nur eine lapidare Antwort erhalten – kein konstruktiver Dialog, kein Entgegenkommen.
Eine erneute Nachfrage blieb unbeantwortet!
So fühlt es sich an, als würde der Kunde im Regen stehen gelassen.
Insgesamt 3 von 5 Sternen. Das Produkt überzeugt, der Service muss aber deutlich besser werden.
-----------------------------------------------------
Update vom 08.10.26:
Nach Rückmeldung von Geekom habe ich die Informationennauf zwei verschiedenen Wegen der Firma zukommen lassen.
Trotz der Zusage des Kundenservice, den Fall „unverzüglich zu prüfen und eine gute Lösung für mich zu finden“, habe ich keine weitere Rückmeldung erhalten.
Dieser Umgang ist enttäuschend und alles andere als kundenfreundlich.
20 september 2026
Omdöme utan inbjudan
Svar från GEEKOM
Vielen Dank für Ihre Treue zu GEEKOM und Ihre ehrliche Rückmeldung.
Es ist schön zu hören, dass Sie von der Leistung des A9 Max HX 470 überzeugt sind. Umso mehr bedauern wir die Unklarheiten bei der RAM-Bestückung und unseren mangelhaften Kundenservice. Das entspricht nicht unserem Anspruch.
Wir möchten Ihren Fall unverzüglich prüfen und eine gute Lösung für Sie finden. Bitte senden Sie uns Ihre Bestellnummer an support@geekom.de, damit wir uns direkt darum kümmern können.
Ihr GEEKOM-Team
Svar från GEEKOM
Thank you so much for your feedback.
We’re delighted to hear that you love the quality of your purchase and that it arrived quickly.
GEEKOM Support.
Went I ordered from the website I…
Went I ordered from the website I didn't realize the shipping would take so long. I called customer service and they were able to expedite th shipping for me and I received when I needed it.
11 september 2026
Svar från GEEKOM
Thank you so much for sharing your experience.
We’re truly glad our customer support team was able to step in quickly, expedite your shipment, and get your order to you right when you needed it.
We also take good note of your feedback regarding shipping expectations on our website, we’re constantly working to make those details as clear as possible for a seamless experience.
Your satisfaction means everything to us.
GEEKOM Support.
Price was competitive and no delays in…
Price was competitive and no delays in deliveries. I don't always require my stuff to arrive the next day.
And now that I've had my mini PC for roughly a week now, I'm extremely happy with it. Performance and ease of use has made the whole process seamless.
10 september 2026
Svar från GEEKOM
Thank you very much for sharing your experience!
We’re delighted to hear that you found our pricing competitive and that your delivery arrived without any delays.
We truly appreciate your trust and support.
GEEKOM Support.
Svar från GEEKOM
Thank you so much for your feedback! We're delighted that you're happy with the product and that the shipping time met your expectations.
Your satisfaction means a great deal to us.
GEEKOM Support.
The ordering was easy and quick
The ordering was easy and quick. My order showed up on time and was packaged well. I had ordered two items, but I was unaware that they would be delivered separately. When I asked where my second item was, I received a quick and clear reply. Geekom continued to keep in touch with me until I had confirmed delivery of both orders. I am very satisfied with the company and its products. I would highly recommend them and their products.
8 september 2026
Svar från GEEKOM
Thank you so much for your kind feedback.
We're thrilled your ordering experience was easy and quick, and that your order arrived on time and well packaged. We appreciate your patience with the separate delivery, and we're glad our team kept you informed throughout.
On behalf of the entire Geekom team, thank you for your trust.
GEEKOM FTW
Website is more than easy. Comms on the package came to my email before I even had to think about “where/when is my delivery”. Product was and is still PRISTINE. Can’t wait for my next excuse to buy another!
9 september 2026
Svar från GEEKOM
We're so glad to hear it!
Thank you for taking the time to share your experience.
It’s wonderful to know that your device arrived in perfect condition and continues to meet your expectations.
We truly appreciate your trust and support.
GEEKOM Support.
I got a machine that didn't work
I got a machine that didn't work.
I tried support, but it took days for replies. Online support was okay. After testing to repair the machine we agreed to an RA. I still haven't heard back from them.
This was my first time using Geekom and I am VERY disappointed for the lack of support culture built into this company.
9 september 2026
Svar från GEEKOM
Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and the frustration this situation has caused.
Our customer support team is available via live chat from Monday to Friday, and we aim to respond to emails sent to support@geekompc.com within 24–48 hours. We sincerely apologize if we did not meet these expectations in your case.
We would like to make sure your RA request receives the attention it deserves. Please send your RA number and order details to support@geekompc.com, and our team will prioritize your request and get back to you as soon as possible.
We greatly appreciate your trust in GEEKOM and hope to have the opportunity to resolve this matter and provide you with a better experience.
GEEKOM Support.
Product arrived on time and performs as…
Product arrived on time and performs as expected.
31 augusti 2026
Svar från GEEKOM
Thank you very much for your feedback!
We're delighted that your order arrived on time and that the product meets your expectations. Your satisfaction is our priority, and we look forward to serving you again soon.
GEEKOM Support.
I ordered A6 AMD Ryzen™ 7 6800H
I ordered A6 AMD Ryzen™ 7 6800H - A6 R7-6800 32 GB RAM + 1 TB SSD × 1 but the company is out of stock. It’s out of stock so why you still post it on the website. Customer service contacted me and gave me two options. I picked the first option but still haven’t seen them send me the pc and refund or answer anything. I needed it to come on time so I can do my business. This company is terrible and I don’t plan to do business with this company anymore.
15 september 2026
Omdöme utan inbjudan
Svar från GEEKOM
Thank you for your patience, and we sincerely apologize for this situation.
Our team is reviewing your A6 order and will respond within 24 to 48 hours.
For faster resolution, please contact us at support@geekompc.com with your order number.
We'll confirm your chosen option, refund, or shipment as a priority.
Thank you for your patience, and we hope to restore your confidence.
GEEKOM Support.
I recently purchased the Geekom A8 Max…
I recently purchased the Geekom A8 Max to expand my Proxmox VE virtualization environment, and it has completely exceeded my expectations. Right out of the box, the build quality feels premium and sturdy, while maintaining a remarkably compact, quiet footprint.
Setting it up was an absolute breeze. We configured it to run multiple VMs—including Home Assistant, Wazuh, n8n, and custom dashboard nodes—and it handles the multi-VM workload without breaking a sweat or generating excessive heat. If you are looking to scale up your homelab or hypervisor setup without sacrificing desk space, this mini PC is an absolute powerhouse. Highly recommended!
7 september 2026
Svar från GEEKOM
Thank you for your detailed review.
We are pleased to hear that the Geekom A8 Max meets the demands of your Proxmox VE environment.
Feedback like yours is valuable to our team and confirms our commitment to performance and build quality.
GEEKOM Support.
My Geekbook X14 Pro
The process was very good. The Geekom company was recommended to me because of you very god compact computers. He suggested I look at the Geekbook X14 Pro. The time from the order to receiving the laptop where as stated and the shipment notifications were helpful. What I appreciated were the multiple YouTube reviews. I appreciate Geekom provided the laptop for free. As much as possible, the reviews seemed unbaised. I am up and reunning at home. I have a few issues but with AI seaches, I worked thru them.
24 augusti 2026
Svar från GEEKOM
Thank you so much for sharing.
We're thrilled the Geekbook X14 Pro lived up to the recommendation, that delivery was right on time, and that the reviews helped you decide.
Glad you're all set up and running at home — enjoy your new laptop!
GEEKOM Support.
New IT13M to replace failed IT11
This review is simply focused on the purchase and reciept of a new IT13M which will be replacing a failed IT11 that was purchased 3yr and 2 months ago.
11 september 2026
Svar från GEEKOM
Thank you for sharing your experience!
We're glad the IT13 arrived and hope it serves you well as a replacement for your IT11.
We appreciate your continued trust in us and wish you a great experience with your new machine.
GEEKOM Support.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.