An absolutely amazing PC. The a9 Max with two terabytes of storage and 32 GB of RAM meets my needs very specifically for audio production and I didn't even realize I needed it for AI until I started e... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
De nuevo, tratan de justificar sus errores, les pido un JUSTIFICANTE DE DEVOLUCIÓN y hacen caso omiso. Tratan de limpiar de cara a otros usuarios su mala gestión, pidiendo por aqui formas de arreglarl... Se mer
The mini is powerful and quick. Unfortunately, in the week I have been using it, it has randomly shut down and rebooted itself twice. While what I was working on was not important, it would have been... Se mer
Företaget har svarat
Price was reasonable, set up was easy even though wait was a bit long with all the Windows updates that came out recently having to be downloaded and installed. Computer works well so far. Pleased wi... Se mer
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Företagsinformation
Om GEEKOM
Skrivet av företaget
Think PC. Think GEEKOM
GEEKOM, focus on Mini PCs and laptops, located in US, services for overseas. GEEKOM is a brand of professional computer technicians to innovate, design, and develop products and technologies that meet the different needs of users.
Our Mission
Skrivet av företaget
- Global leader in eco-friendly PCs
- Our goal is to develop products designed for long-term use. GEEKOM stands for responsible computer technology that conserves resources and builds trust over many years.
Buy with confidence from GEEKOM.
Industry-Leading 3-Year US Warranty
📦 US Inventory: Free 1–3 Day Shipping
✅ 339 Quality Tests: 5+ Years of Reliability
💰 30-Day Money-Back Guarantee
✅ 339 Quality Tests: 5+ Years of Reliability
💰 30-Day Money-Back Guarantee
Kontaktuppgifter
17008 EVERGREEN PL STE B CITY OF INDUSTRY, 91745, California, USA
- support@geekompc.com
- geekompc.com
GEEKOM Anniversary Sale—— Up to $730 OFF
3,9
Bra
421 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Enjoyed the purchase experience
Web site was easy to navigate. Order process was painless. Received system sooner than I expected. Help desk was very responsive.
28 september 2026
Svar från GEEKOM
We appreciate your fantastic review.
It’s great to know that your ordering process, quick delivery, and interaction with our support team met your expectations. Enjoy your new system!
GEEKOM SUPPORT
A9 Mega Arrived in Perfect Condition
The A9 Mega arrived promptly and in perfect condition. With only a minor amount of help from the service pages I was able to easily install Linux and boot the system. The system is whisper quiet and super fast!
6 oktober 2026
Svar från GEEKOM
Thank you for sharing your experience! We are thrilled to hear that your A9 Mega arrived in perfect condition and that you're enjoying its fast performance, quiet operation, and Linux compatibility.
GEEKOM SUPPORT
Svar från GEEKOM
Thank you so much for your great feedback! We are delighted to hear that you are enjoying your Mini PC.
GEEKOM SUPPORT
I have Geekom device for 2 years and i…
I have Geekom device for 2 years and i love them so i moved up to laptop device for more portability. Still they are awesome and light in weight. Thank you…
5 oktober 2026
Svar från GEEKOM
Thank you so much for your loyalty and for sharing your experience! We are delighted to hear that your new laptop perfectly meets your portability needs while delivering the quality you expect from us.
GEEKOM SUPPORT
Placed an Order 5 days ago for the…
Placed an Order 5 days ago for the Laptop X16 pro with 16gb ram 1TB.
It gets advertised as “shipping in 1-2 business days” and bot as well as support confirmed delivery would be quick.
Now 5 days after paying and ordering, I still haven’t gotten a shipment information or confirmation. I was told “the warehouse that should have it doesn’t have it and we try to have it form another warehouse”. The website clearly states it was in stock.
At least the support is responsive but the delay is very frustrating and costly as o am dependent on fast delivery of the laptop.
Hope the product is worth the delay in the end or I will go back to ordering from reliable suppliers.
5 oktober 2026
Omdöme utan inbjudan
Svar från GEEKOM
Thank you for your feedback, and we sincerely apologize for the delay with your order.
We understand how crucial timely delivery is, and we regret the stock discrepancy that caused this hold-up.
We are accelerating the inventory transfer between our logistics centers to dispatch your laptop as quickly as possible.
Thank you for your patience as we work to resolve this.
GEEKOM Support
Fulfillment needs some work.
Well, it could be 5 stars, but I'm going to bump 1 star off because fulfillment was a little dicey at first. It took a couple of weeks. They didn't have the model I ordered. They gave me an equivalent model, which was fine, and offered a keyboard and a mouse for my troubles, which I didn't see in my account, so I figured that wouldn't happen. That just showed up yesterday.
In the end, they made it right, and I appreciate the attempt. If they could streamline their fulfillment, they would do much, much better. The product seems to be good. I'm still working on transferring an old desktop to my mini for travel. As for the product itself, I can't give a detailed review because I haven't had it long enough to run it through its paces, but everything seems to be working properly.
28 september 2026
Svar från GEEKOM
Thank you for taking the time to share your detailed feedback with us. We sincerely apologize for the initial delay and confusion regarding your order, but we are glad to hear our team was able to make things right and deliver your complimentary accessories.
Your suggestions regarding our fulfillment process are truly valuable, as we are continuously working to streamline our logistics and inventory management.
Thank you for your patience and support.
GEEKOM Support
Had a problem with a power supply
Had a problem with a power supply. Tech support took care of it right away. Thank you.
28 september 2026
Svar från GEEKOM
Thank you for sharing your feedback with us.
We are pleased to hear that our technical support team was able to resolve the issue with your power supply quickly and effectively.
Providing prompt and helpful assistance is very important to us, and we truly appreciate your support.
GEEKOM Support
The computer has crashed 5 times since…
The computer has crashed 5 times since I installed it yesterday.
3 oktober 2026
Svar från GEEKOM
Thank you for sharing your feedback, and we sincerely apologize for the crashes you are experiencing with your new mini PC.
Having a system crash repeatedly right after installation is completely unacceptable, and we understand your frustration.
Frequent crashes after set-up are typically related to a driver conflict, faulty RAM module, or system file issue.
We want to resolve this for you immediately. Please reach out directly to support@geekompc.com with your order number. Our technical team will prioritize your case to guide you through a quick system diagnostic or arrange an immediate replacement under warranty.
GEEKOM Support
They have had my money for 5 days
They have had my money for 5 days. Still waiting for information on shipping. Customer service non existent. Don’t buy from these guys
8 oktober 2026
Omdöme utan inbjudan
Svar från GEEKOM
Thank you for sharing your feedback, and we sincerely apologize for the delay in providing your shipping information.
We understand how frustrating this waiting period is, and failing to keep you updated is not the experience we aim to provide.
Please email us directly at support@geekompc.com with your order number. We will immediately locate your order status, provide you with tracking details, and expedite your shipment.
GEEKOM Support
Terrible customer service
Terrible customer service, never received my order, couldn’t get ahold of anyone, no timely response, and no refund issued either. When I did get responses it was excuses about a week long holiday, etc. I’ve submitted complaints to BBB and the state Secretary of State for investigation.
3 oktober 2026
Svar från GEEKOM
Thank you for bringing this to our attention, and we sincerely apologize for the lack of communication, shipping failure, and delay with your refund. This level of service is unacceptable, and we understand your decision to take further action.
We want to resolve this immediately. Please contact our management team directly at support@geekompc.com with your order details so we can process your full refund without further delay and address your case with top priority.
GEEKOM Support
Late delivery & Bad customer service
They guarantee within 3 days delivery but week after ordering it they're informing its out of stock and even after changing the product it took 3 weeks to receive it. They also didn't send the complementary keyboard that there gonna send for the inconvenience.
And the mini pc came with full of scratches and minor dents like it was used, also there customer service never reply
3 oktober 2026
Svar från GEEKOM
Thank you for your feedback, and we sincerely apologize for the severe delays, missing keyboard, and receiving a damaged unit.
Delivering a scratched PC is completely unacceptable.
Please email us directly at support@geekompc.com with your order number. We will immediately ship a brand-new replacement unit, send your complimentary keyboard, and handle the return of the damaged item at our expense.
GEEKOM Support
Super Slow Delivery & Not Same as Tom's Review
Super slow delivery on this order. The same machine was available for immediate shipping on Amazon. Eleven days from order to customer hands is unacceptable when Amazon can have it to you next day. And GEEKOM's profit was higher because they did not have to pay Amazon for fulfillment.
Update: I opened the machine to add more memory. Tom's guide clearly said "Came with a single 32GB DDR5-5600 SODIMM," which means it has an open slot for additional memory. My machine cam with two 16GB DDR5-5600 SODIMM. So now I have to toss out that memory to upgrade to the 64GB that I need.
GEEKOM, you just lost a customer. I tossed your machine in the trash. Not worth my time. If your are going to install two 16GB memory cards, at least have the decency to put it on your web page in the specs. Obviously Tom's got much better treatment.
30 september 2026
Svar från GEEKOM
Thank you for your feedback, and we sincerely apologize for the delay in delivering your order.
To address this issue, we are currently increasing our local warehouse stock and optimizing our carrier dispatch systems to ensure direct orders match fast shipping standards.
We truly appreciate your patience and your honest critique, which helps us upgrade our service.
GEEKOM Support
Computer arrived in a timely manner
Computer arrived in a timely manner. It is a great device. I purchased a new laptop for my wife and she loves it.
5 oktober 2026
Svar från GEEKOM
Thank you so much for your feedback.
We are thrilled to hear that your order arrived promptly and that your wife is enjoying her new laptop.
We truly appreciate your support.
GEEKOM Support
The product is great and I can’t…
The product is great and I can’t believe my computer is so small. My issue was with your company’s communication skills. It took me 3 emails and a phone call to find out why my shipment was delayed. When I made the initial call I was irritated that I was scolded by the man giving me the information. I had a right to be irritated after unanswered emails and he had an attitude from the start like he was prepared when I called. Everything worked out and he was more cordial on my next call.
1 oktober 2026
Svar från GEEKOM
Thank you for sharing your feedback with us, and we sincerely apologize for the communication delays and the unacceptable experience you had during your initial phone call. Maintaining courteous, prompt, and supportive customer service is our top priority, and we are addressing this internally with our support team to ensure our standards are upheld at all times.
We are glad to hear that your overall experience improved and that you are enjoying your new mini PC.
Thank you for your patience and for helping us improve our services.
GEEKOM Support
Svar från GEEKOM
Thank you for sharing your positive experience with us.
We are pleased to know that your order arrived on schedule, impeccably packaged, and in perfect condition.
GEEKOM Support
Purchased what I wanted
Purchased what I wanted. It was on time and in great condition. Good packing.
29 september 2026
Svar från GEEKOM
Thank you for taking the time to share your feedback. We are glad to hear that your order arrived safely, on time, and nicely packaged.
GEEKOM Support
Svar från GEEKOM
Thank you for taking the time to leave us your review. We are delighted to hear that your order arrived safely, on schedule, and that you are satisfied with the build quality of our product. Ensuring prompt delivery and reliable craft is essential to us, and we appreciate your support.
GEEKOM Support
A Great Buy
Received the notebook a day earlier than expected and everything works well.
Although the intel core 9 processor is 2 generation older than the most recent processor, the price is about 50% as compare to other competition makes this Notebook a great find.
So far, I was not able to find another competition with the similar spec at this pricing range.
Lastly, the net weight of this notebook, 32 GB RAM, 1 TB SSD plus Window Pro makes this notebook a great buy!
28 september 2026
Svar från GEEKOM
Thank you for your detailed review and for highlighting the excellent value of your new system. We are pleased to know that your order arrived early and that the performance, features, and specs meet your expectations so well.
GEEKOM Support
Soporte postventa y garantía pésimos.
Soporte postventa y garantía pésimos.
Mi minipc geekom que compré en julio 2025 dejó de funciona, no arranca.
Hace una semana me puse en contacto con ellos a través de su web sin merecer respuesta.
En su web no aparece un solo teléfono de contacto ni dirección física.
Les envié un email a la dirección de correo de soporte que figura en la propia etiqueta del ordenador y salió rechazado.
No sé si son de fiar o se trata de una estafa.
25 september 2026
Omdöme utan inbjudan
Svar från GEEKOM
Muchas gracias por compartir su experiencia.
Le pedimos disculpas sinceras por la falta de respuesta y por los inconvenientes con su mini PC. Le aseguramos que GEEKOM es una marca legítima y que nuestra garantía cubre este tipo de fallos.
Lamentamos los problemas con la dirección de correo y el formulario.
Para tramitar su garantía de inmediato y solucionar el fallo de arranque, por favor escríbanos directamente a nuestro correo oficial: support@geekompc.com. Indíquenos su número de pedido original y confirmaremos la sustitución o reparación sin coste para usted.
Agradecemos su paciencia mientras resolvemos esto.
GEEKOM Support
the set up and many programs don't work…
the set up and many programs don't work as they should i get sound from some programs and not other sometimes the mapping of a network drive works and then it doesn't on another software. some programs load and work and other times they don't the bluetooth function is sketchy at best.
2 oktober 2026
Svar från GEEKOM
Thank you for sharing your feedback, and we sincerely apologize for the issues you are experiencing with audio, network mapping, and Bluetooth stability. Behavior like this is often linked to driver conflicts or initial setup errors, and we want to help you resolve it immediately.
Please reach out to our technical team at support@geekompc.com with your order details so our engineers can assist you with a system refresh or coordinate a replacement under warranty if needed.
Thank you for your patience as we make this right.
GEEKOM Support
Detta är Trustpilot
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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.