I had issues with my G7 pro controller. I tried the self help and ended up contacting customer services. After providing them with a video of the fault and proof of purchase they sent a new controller... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The controllers are amazing and so much better in every way compared to the Xbox elite controllers that fall apart and get stick drift in less than a week. Also their customer service is amazing, I ha... Se mer
Ordered a G7 ZZZ edition controller, unfortunately upon arrival it had an issue with the left trigger. After contacting support they very quickly sent me a replacement without having to send back t... Se mer
Ich Hatte ein Controller von Gamesir bei dem der RT Knopf kaputt ging nach 4 Monate ich habe den kundensupport angeschrieben und sie haben mir innerhalb drei Tage ein komplett neues Gerät zugestellt... Se mer
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Gamesir makes excellent gamepad and provides the best customer experience
Gamesir makes excellent controllers, the best in their price segment both in terms of quality and service. I'm very glad that after a long search for the perfect gamepad, I chose the G7 Pro from GameSir for myself. In addition, I want to note the excellent feedback from the community and live support in discord. This is the first company in my memory that cares so much about its customers. I had a problem with the gamepad after a failed firmware update, I contacted support in discord and They helped me fix everything in just 3 minutes! Honestly, I don't think I would have had the same experience if I had purchased a gamepad from the same flydigi. I highly recommend that you take a closer look at gamesir products.
my rb button got sticky within 2 weeks…
my rb button got sticky within 2 weeks so i reached out and they sent a replacement, very good support on their discord
Had an issue with a new controller…
Had an issue with a new controller after a FW update. Contacted gamesir who walked me through some troubleshooting steps and ultimately sent me a new controller. I love the controller and was very happy how they handled the situation.
Great experience - Quality Controllers
One of the best brands when it comes to controllers.
They have a wide selection, across different platform (PC, Switch, Xbox and mobile), ranging from the budget options (with great value and quality) to the high end "pro" options (TMR sticks and the works).
But what makes the brand really shine, is their costumer service and after-sale. They get behind their warranty, replacing any defective controller (whether upon arrival or after awhile). And they response fast (they say it takes 36 hours to respond, but usually they will respond within 24 hours)
All in all, I had great experience with GameSir and will definitely keep buying their products.
I had gotten a G7 Pro Wuchang edition…
I had gotten a G7 Pro Wuchang edition ordered on 21st of September and delivered on the 3rd of October and within 2 months of use the right trigger mouse click response had become delayed or no response at all. And I reached out to gamesir through email Instagram and discord to make sure I was doing the most I could also do to fix the controller and within a couple hours I had gotten a reply back just needing proof of malfunction and they were shipping a new one. So I was glad to see the care and time taken to make sure customers are satisfied.
best company ever needed a replacement
best company ever needed a replacement, and it didn't take that long to do. so happy with Gamesir
G7 Pro Wu Chang edition
I bought a G7 Pro Wu Chang edition. Right out of the box it had some right stick issues where it would pull to the left really hard. Contacted customer support. It took me a while go navigate through email, and then discord but they were very helpful every step of the way and incredibly fast on reply. Gamesir is the only controller I’ll be using from here on out. Outstanding!
gamesir is amazing i got a controller…
gamesir is amazing i got a controller that had problems out of the box and they happily helped me out and sent a replacement asap best customer support i've ever dealt with
Very helpful with my controller…
Very helpful with my controller delivery issues and very understanding great service and support
Superb Customer Support
I ordered a black G7 Pro from their global shop. Its one hell of a controller but there was just one problem. Right Bumper wasnt fully functional. I reached out to them and told about it. They immediately offered a full refund or a free replacement. I prefered a replacement and told them it would be nice if it was the white version They sent white version for free and covered half of my taxes. ( They covered half of it first time as well). And there was a tiny bumper problem again in new one but it was totaly acceptable, rarely happening. I told them about it and they refunded me like %80 percent back for it even tho I didnt request anything like that. They really do care for their customers and its so refreshing to see something nowadays. A company who backs their customers up like that. It was both blessing and super fun shopping from them. Hope their company grows even bigger. Forza Gamesir!
Gamesir is a standard of quality..
Gamesir is a standard of quality... All of their products are the top!!
Legitimate company with 5star customer…
Legitimate company with 5star customer service and response time. They currently are making the best controllers on the market, not perfect but they strive to do their best and keep prices reasonable.
Amazing gamepad
The gamepad is amazinggg, there is also discord community when you have a problem.
Within two days all was made right
Within two days all was made right. I was impressed, these folks are on their business and appreciate customers time and end experience... that's damn rare.
I purchased the gamesir g7 pro wuchang…
I purchased the gamesir g7 pro wuchang fallen feathers edition for use wireless on xbox series x.
I will say that the setup process was quick and easy using the gamesir nexus app downloaded on the Xbox. The controller feels solid in your hands, works great, and the setup options are great. I did have a minor issue that was solved immediately through there phenomenal live customer support through their Discord channel. My questions were answered within a couple minutes and the customer service rep. Robin was knowledgeable and absolutely wonderful to deal with. Would I recommend this controller? Absolutely! And I have to several people and I bought aa G7 pro for my son for Christmas. Im sure he will love it.
Best Controller all Time
honestly the greatest xbox controller i have ever got for the price it really is worth it i love the feeling of all the buttons on the controller it also genuinely improved how I do on certain games like cod and rainbow six siege. the customer service aswell is also the best of the best customer servicd
Gamesir, definitely worth a try
Having just had my third xbox elite controller suffer from "drift", it was time to try something new .
Having watched a few reviews on Youtube I decided to give Gamesir a try.
I got the GameSir G7 Pro WUCHANG: Fallen Feathers Edition.
Have used it for about two weeks now, so far I'm impressed with it.
The software that you use to edit button functions is easy to use and works well. The docking station with built in USB for the dongle is brilliant.
The controller is ever so slightly smaller than the elite but a fair bit lighter, fits my grown-man hands fine.
So if you are looking for a change, I would definitely recommend giving one a try.
Gamesir G7 Pro
I have the G7 Pro and upon receiving it yesterday, I must say it is a very good controller with good build quality and really nice vibrations. Had a technical issue with the controller and then contacted the discord customer support and they were really helpful. 100% recommend gamesir and the support is very helpful.
Gamesir Robin is the greatest customer…
Gamesir Robin is the greatest customer representative I've ever meet.
Amazing controllers and great support…
Amazing controllers and great support by Gamesir Robin 🫶
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








