We love GAIL’s in Fortis Green. It smells of fresh baked cakes and pastries. There is always a queue but somehow we are served very quickly. Mark always seems enthusiastic to slice the bread for us ev... Se mer
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The place is often too busy, and the tables are consistently dirty and messy. I had to ask the staff to clean the tables, as several available ones were not ready to be used. It seems like no one has... Se mer
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Ordered three pastries/cakes, bread and a coffee from the Muswell Hill branch. One of the cakes was advertised as having cream in the centre. There was no evidence whatsoever of cream being anywhere n... Se mer
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This morning I went to have breakfast at Gail's in Muswell Hill and I was very disappointed. I ordered a hot chocolate which was served in a tiny cup (£4.20) and a toast which came burnt and with a wh... Se mer
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Företagsinformation
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Dedicated to the craft of baking. Available to buy in-bakery, online at https://order.gailsbread.co.uk and on Waitrose, Ocado, Deliveroo, Gorillas and Amazon Fresh.
Kontaktuppgifter
70 Fortis Green Road, N10 3HN, London, Storbritannien
- 2088159698
3,2
Medel
5 omdömen
Har besvarat 59 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
We love GAIL’s in Fortis Green
We love GAIL’s in Fortis Green. It smells of fresh baked cakes and pastries. There is always a queue but somehow we are served very quickly. Mark always seems enthusiastic to slice the bread for us even when he is busy.
22 december 2025
Omdöme utan inbjudan
Svar från GAIL's Bakery - Muswell Hill
Hello Elizabeth, thank you for the positive feedback, the team will be thrilled. We are happy to hear you enjoy visiting us and we look forward to seeing you again soon.
Lack of staff and too messy!
The place is often too busy, and the tables are consistently dirty and messy. I had to ask the staff to clean the tables, as several available ones were not ready to be used. It seems like no one has time to clean them because they’re too busy preparing drinks for other customers. There appears to be a lack of staff to manage both the service and cleanliness. Unfortunately, the food was also disappointing and did not meet expectations.
3 oktober 2025
Omdöme utan inbjudan
Svar från GAIL's Bakery - Muswell Hill
Hello Marta, thank you for taking the time to review our bakery. We are sorry to learn we missed the mark during your visit, please get in touch with our central Customer Experience Team via https://gails.com/pages/contact [https://gails.com/pages/contact,] quoting this review so that we can identify your feedback. We'd appreciate the opportunity to discuss this further.
https://gailsbread.co.uk/order/
No stars!!!
Ordered three pastries/cakes, bread and a coffee from the Muswell Hill branch. One of the cakes was advertised as having cream in the centre. There was no evidence whatsoever of cream being anywhere near the cake! False advertising! The bread was stale and hard to cut. The almond croissant was tough and stale and had half a teaspoon of almond cream inside. An absolutely disgusting waste of money.
2 december 2024
Omdöme utan inbjudan
Svar från GAIL's Bakery - Muswell Hill
Hi Jill, thank you for taking the time to review our bakery. We are sorry you
didn't enjoy your visit, please get in touch with our central Customer
Experience Team via https://gails.com/pages/contact
[https://gails.com/pages/contact,] quoting this review so that we can identify
your feedback. We'd appreciate the opportunity to discuss your feedback
further.
Appalling uncaring company
Appalling uncaring company putting advertising boards out on the narrow pavement with no care for visually impaired or disabled people.
12 januari 2024
Omdöme utan inbjudan
Never again
This morning I went to have breakfast at Gail's in Muswell Hill and I was very disappointed. I ordered a hot chocolate which was served in a tiny cup (£4.20) and a toast which came burnt and with a whole in the middle. I paid nearly £8 and I had to go somewhere else after to have a proper hot drink and another toast. The hot chocolate got cold waiting for the toast that took ages. Really bad experience. I will not go again to Gail’s. It’s a rip off.
5 december 2023
Omdöme utan inbjudan
Svar från GAIL's Bakery - Muswell Hill
Hi Georgina, thank you for sharing your feedback, although we're very sorry to hear about your recent visit to our bakery. Please be assured we've shared your comments with the team so that we can do better moving forward.
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