Gails in general is always pretty good. But this branch is fantastic- that staff are always smiling and very attentive to customers. My daughters love going there and the staff always greet them. The... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
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The staff working on today (cashier) she was not well come to costumers I think they should be moral and kind to attract more costumers and have succeed business
Unfortunately my experience today at Gail’s in Mill Hill was terrible. The assistant manager was very rude after getting my order wrong. I’m a regular customer and usually order a wet cappuccino so I... Se mer
The fish is dry and stale, the radish is stale, the rolls are hard and stale... please take back this order and give me your money back... it's disgusting
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Företagsinformation
Skrivet av företaget
Dedicated to the craft of baking. Available to buy in-bakery, online at https://order.gailsbread.co.uk and on Waitrose, Ocado, Deliveroo, Gorillas and Amazon Fresh.
Kontaktuppgifter
88 The Broadway, NW7 3TB, London, Storbritannien
- 2089061730
3,8
Bra
5 omdömen
Har besvarat 59 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Love this branch staff are fab
Gails in general is always pretty good. But this branch is fantastic- that staff are always smiling and very attentive to customers. My daughters love going there and the staff always greet them. The managers particularly are great and know the regulars very well
10 januari 2026
Omdöme utan inbjudan
Svar från GAIL's Bakery - Mill Hill
Hello Shani, thank you for the positive feedback, the team will be thrilled. We are happy to hear you enjoy visiting us and we hope to see you again soon.
They make my day 👍🏻
The 2 Romanian girls make my day today.
Good vibe , friendly , and the coffee was special .
25 oktober 2025
Omdöme utan inbjudan
Svar från GAIL's Bakery - Mill Hill
Hello Richard, thank you for the positive feedback, the team will be thrilled. We are happy to hear you enjoyed your visit and hope to see you again soon.
The worst attitude by the management
Unfortunately my experience today at Gail’s in Mill Hill was terrible. The assistant manager was very rude after getting my order wrong. I’m a regular customer and usually order a wet cappuccino so I know what this should taste like. Today this was made by the assistant manager who made the drink like a Americano, when I mentioned this wasn’t what I order she became very rude putting her hands in my face insisting this was what I ordered, I explained to her I come here everyday and told her this wasn’t what I usually get with my order. She then took it upon herself to raise her voice to say everyone doesn’t know how to make the wet cappuccino referring to the the whole team in the coffee shop which is inaccurate as I have been served but other members of staff in Gail’s. I have never experienced this with any other staff member in Gail’s and I’m very disappointed that this is the behaviour of management at this branch.I did call the store to speak with the manager but they were not in today, so I spoke with the assistant manager who continued to be rude after I explained to her the behaviour today negatively impacted, she then put words in to my mouth, saying “I ruined her day as she felt I told her she didn’t know how to make coffee” Which was not what I said, it was just my order wasn’t correct, she then went on to explain “now what”. Being very dismissive of my complaint. As a regular customer at Gail’s this isn’t the behaviour I would expect.
13 oktober 2024
Omdöme utan inbjudan
The staff working on today (cashier)…
The staff working on today (cashier) she was not well come to costumers
I think they should be moral and kind to attract more costumers and have succeed business
14 februari 2024
Omdöme utan inbjudan
The fish is dry and stale
The fish is dry and stale, the radish is stale, the rolls are hard and stale... please take back this order and give me your money back... it's disgusting
11 november 2023
Omdöme utan inbjudan
Svar från GAIL's Bakery - Mill Hill
Hello Krzysztof, thank you for your feedback although we're very sorry to hear about your recent visit to our bakery. We would love the chance to investigate further. If you are keen, please reach out to our team via https://gailsbread.co.uk/contact-us/
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