I you want a really dreadful cup of "coffee" at the top end of the pricing curve, youll find it at gails. Milky, creamy, no taste or smell of coffee, at nearly £4 a pop! In a small coffee cup with no... Se mer
Plats
Byt plats19 Tunsgate, GU1 3QS Guildford, GB
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Det här tycker kunderna
I have been to the Guildford Cafe loads of times since they opened. I don't drink coffee, but do like peppermint tea, their bottled lemonade, and recently a daily avocado on toast snack. Ample porti... Se mer
Företaget har svarat
Think twice about going to Gails in Guildford on a Saturday if you are on your own. Even at 4pm, there was no seating and a whole load of chairs were being used to rope off space. Having ordered a b... Se mer
Lovely breakfast although I had to wait 40 minutes for a Bagel and coffee. I went into the shop at 0730 and I was only one of three customers.
Företaget har svarat
Företagsinformation
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Dedicated to the craft of baking. Available to buy in-bakery, online at https://order.gailsbread.co.uk and on Waitrose, Ocado, Deliveroo, Gorillas and Amazon Fresh.
Kontaktuppgifter
19 Tunsgate, GU1 3QS, Guildford, Storbritannien
2,8
Medel
6 omdömen
Har besvarat 59 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I you want a really dreadful cup of…
I you want a really dreadful cup of "coffee" at the top end of the pricing curve, youll find it at gails. Milky, creamy, no taste or smell of coffee, at nearly £4 a pop! In a small coffee cup with no handle, served luke "johnson" warm, so you dont stay too long. I make much better coffee at home for 60p a shot. When we last asked for a slice of lemon drizzle at guildford, we were informed that we had to buy the whole cake! Its a joke. Avoid at all costs.
16 maj 2026
Omdöme utan inbjudan
The baked egg dish should be renamed…
The baked egg dish should be renamed the cremated egg. My egg took nearly 30 minutes from ordering and one chase to be delivered. There wa little evidence of any cheese and very over cooked eggs. Not ordering this dish ever again.
24 juli 2025
Omdöme utan inbjudan
Svar från GAIL's Bakery - Guildford
Hello Glen, thank you for taking the time to review our bakery. We are really sorry to learn about your experience: please get in touch with our central Customer Experience Team via https://gails.com/pages/contact [https://gails.com/pages/contact,] quoting this review so that we can identify your feedback. We'd appreciate the opportunity to discuss your feedback further.
https://gailsbread.co.uk/order/
Great food and bubbly staff
10 maj 2025
Omdöme utan inbjudan
Svar från GAIL's Bakery - Guildford
Hello, thank you for the positive feedback, the team will be thrilled. We are happy to hear you had a great experience and hope to see you again soon.
Long wait…
Lovely breakfast although I had to wait 40 minutes for a Bagel and coffee. I went into the shop at 0730 and I was only one of three customers.
13 november 2024
Omdöme utan inbjudan
Svar från GAIL's Bakery - Guildford
Hi Claire, thank you for taking the time to review our bakery. We are sorry to
learn we missed the mark during your visit, please get in touch with our central
Customer Experience Team via https://gails.com/pages/contact
[https://gails.com/pages/contact,] quoting this review so that we can identify
your feedback. We'd appreciate the opportunity to discuss this further.
Glorious Guildford Gails ...just sayin'
I have been to the Guildford Cafe loads of times since they opened. I don't drink coffee, but do like peppermint tea, their bottled lemonade, and recently a daily avocado on toast snack. Ample portions, and excellent service - especially from Shania... Super service, great attitude, and she even laughs at my jokes !
What more could a guy wish for ? Thanks.
Richard
12 september 2024
Omdöme utan inbjudan
Svar från GAIL's Bakery - Guildford
Thank you for the positive feedback, the team will be thrilled. We are happy to
hear you had a great experience and hope to see you again soon.
Gails Guildford very disappointing
Think twice about going to Gails in Guildford on a Saturday if you are on your own. Even at 4pm, there was no seating and a whole load of chairs were being used to rope off space. Having ordered a butternut slice (given everything looked tired) and a coffee for the sole purpose of sitting down for 20 minutes, i quickly discovered once I ordered there was no chance of sitting down. I converted my coffee to takeaway and requested a bag for the slice, which despite me asking to be heated, was stone cold. Gross and unappetising. I was informed they don’t heat slices. Binned the slice and found a lovely independent coffee house up the lane. Gails is hugely overpriced and overrated.
13 januari 2024
Omdöme utan inbjudan
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