It was a pleasure working with Future Health Biobank company . Caring , polite , patient , thoughtful and always available when needed . Used them twice for my both children and when I called bac... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
On 2 April, 2020 we gave the samples of the stem cells to Future Health Greece to send them to Switzerland. They told us that after one month we would receive an email from Switzerland referring... Se mer
Företaget har svarat
Future BioBank has been the best choice for the collection of our daughter's stem cells. They always been professional and nice, following us in all the process. i found the system of how they man... Se mer
Företaget har svarat
Absolutely amazing experience! So easy and professional. We were guided all the way and customer service team are always available. Once we went to the hospital we kept on updating the collector/cour... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Welcome to Future Health Biobank, one of the world's most accredited stem cell bank. Protect your family's future health with umbilical cord blood & tissue stem cell banking and genetic screening.
Kontaktuppgifter
Future Health Biobank, NG7 2QP, Nottingham, Storbritannien
- 0115 967 7707
- custcare@fhbb.com
- futurehealthbiobank.com
4,3
Utmärkt
291 omdömen
Ingen aktuell inbjudningshistorik
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I was happy with the service provide…
I was happy with the service provide by the team.it was very organise.
4 oktober 2019
Omdöme utan inbjudan
Svar från Future Health Biobank
Thank you for your review Zara!
Best wishes, UK Customer Care Team
Svar från Future Health Biobank
Thank you for your review Charlotte!
Best wishes, UK Customer Care Team
Very helpful and friendly staff ...
3 oktober 2019
Omdöme utan inbjudan
Svar från Future Health Biobank
Hi Sodabeh,
Thank you for your review!
Best wishes, Future Health Biobank, Customer Care Team UK
I have to say I don’t usually write…
I have to say I don’t usually write reviews but I was amazed at how good they were. The lady jay she called and explained everything to me asking me or my partner to call when I’m hospital. We kept her informed through our journey and she was there as promised.
Would highly recommend if it is a process your looking at!
3 oktober 2019
Omdöme utan inbjudan
Svar från Future Health Biobank
Hi,
Thank you for your lovely review! We are so pleased the service exceeded your expectations!
Best wishes, Future Health Biobank, Customer Care Team UK
Excellent customer service and after…
Excellent customer service and after care. Easy to follow process and always on the end of the phone to ask any questions. Very happy with the service that we received.
3 oktober 2019
Omdöme utan inbjudan
Svar från Future Health Biobank
Hi Paul,
Thank you for your review!
Best wishes, Future Health Biobank, Customer Care Team UK
Very professional service
Very professional service from the second that you make an enquiry, to the collection and also after.
I highly recommend
2 oktober 2019
Omdöme utan inbjudan
Svar från Future Health Biobank
Thank you Irene!
Best wishes, FHT Customer Care Team UK
Brilliant service
I would strongly recommend using Future Health Biobank, they answered all my questions, the collection on the day of my baby’s arrival was completely stress free. In fact, it was the easiest part of the day! A couple of texts to phlebotomist Montana (who was fantastic) on the day and she arrived without problem. Hopefully I’ll never need to use the stem cells but it’s peace of mind for the future.
2 oktober 2019
Omdöme utan inbjudan
Svar från Future Health Biobank
Hi Lucy,
Thank you for your lovely review, we are delighted you were pleased with the service received!
Best wishes, Future Health Biobank, Customer Care Team UK
I had an excellent experience with…
I had an excellent experience with Future Health Bio Bank. They are professional and you can definitely rely on them. Thank you once again
26 september 2019
Omdöme utan inbjudan
Svar från Future Health Biobank
Thank you Marwa for your kind words, we are so glad you are pleased with the service!
Best wishes, Future Health Biobank, Customer Care Team UK
Brilliant with supporting you to get things started.
Lets just hope I mever have to use them x
10 september 2019
Omdöme utan inbjudan
Svar från Future Health Biobank
Hi Zulal,
Thank you for your lovely feedback!
Kind regards
FHT UK Customer Care Team
Strongly recommend
We were quite late when reach for their service. However they were very quick and efficient in their respond and set up everything within a day. I got the kit next day . Also they did have really good price match and finance service.
On the actual day there’s this lady who came to cut the cord but due to my complications she had to wait 10h . Was real pleasure dealing with them very professional.
Oh and they gave us a cute card for the newborn baby so touching!
4 september 2019
Omdöme utan inbjudan
Svar från Future Health Biobank
Hi Alexa,
Thank you for your lovely feedback, we are so pleased you were happy with the service!
Kind regards
FHT UK Customer Care Team
Love future health
:)
Everyone should have stem cells taken regardless
Love future health
3 september 2019
Omdöme utan inbjudan
Svar från Future Health Biobank
Hi HollyMay,
Thank you for your lovely feedback!
Kind regards
FHT UK Customer Care Team
Great service
Great service. On the day the sample is taken the process is well organised and straightforward without any impact on the birth or baby
3 september 2019
Omdöme utan inbjudan
Svar från Future Health Biobank
Hi Laura,
Thank you for your feedback!
Kind regards
FHT UK Customer Care Team
Highly recommended
Me and my husband decided to gather stemp cells literally 2 days before due date. Despite very tight time line everything was arranged very quickly and smoothly. We can not be more happy with the service and support.
3 september 2019
Omdöme utan inbjudan
Svar från Future Health Biobank
Hi Joanna,
Thank you for your feedback!
Kind regards
FHT UK Customer Care Team
Svar från Future Health Biobank
Hi Daniela,
Thank you for your feedback!
Kind regards
FHT UK Customer Care
The Best Care and Customer Service
We were very happy with the service received with our stem cell collection. Future Health Biobank were faultless from start to finish, providing the best care and customer service I've probably ever experienced in the medical field. A seamless collection - I was busy having a c sec, and blissfully unaware of what was going on until I was told it was done and sample promptly collected before I even had time to ask. To anyone considering banking with Future Health - do it.
8 augusti 2019
Omdöme utan inbjudan
Svar från Future Health Biobank
Hi Ellie,
Thank you for your lovely review, we are so pleased you felt the service was great!
Best wishes FHT UK Customer Care Team
Professional service
Good communication, not put under pressure. Very informative about the process so you can understand what will happen. Professional & friendly service.
3 augusti 2019
Omdöme utan inbjudan
Svar från Future Health Biobank
Hi Rebecca,
Thank you for your kind feedback!
Kind regards FHT UK Customer Care Team
Svar från Future Health Biobank
Hi Anna Maria,
Thank you for your feedback!
Kind regards FHT UK Customer Care Team
Very efficient service
Very efficient service. The team were responsive and always informative. The steps to follow on the day of collection of sample were easy and concise.
15 juli 2019
Omdöme utan inbjudan
Svar från Future Health Biobank
Hi Danny,
Thank you for your feedback, we are glad you found the process simple!
Kind Regards FHT UK Customer Care Team
Brilliant service well organised
15 juli 2019
Omdöme utan inbjudan
Svar från Future Health Biobank
Hi Jill,
Thank you for your kind feedback!
Kind Regards FHT UK Customer Care Team
Svar från Future Health Biobank
Hi Arpi,
Thank you for your feedback!
Kind Regards FHT UK Customer Care Team
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