Friendship Travel Singles Holidays Omdömen 

Asked for ski holiday quote excluding flights as I was coming from Australia; I emailed I'd meet the group in Geneva, which the website specified as the destination ex-Gatwick for Tignes. Was provided this; tried to book and was then informed (after I've booked my flights) that they fly into Grenoble. No explanation. I ask for coverage of extra transfer - hear nothing for 3-days, then the holiday price has gone up by more than 50%, from GBS985 to GBS1445 - bunch of con artists.

I booked a two night xmas break at Dunchurch. Was every womans nightmare. Check in from 3pm and I arrived 4.30 as I struggled to find the hotel. The receptionist advised my fellow guests were in the bar having afternoon tea and offered to keep my luggage so I could join them immediately. I entered a very crowded bar and could not spot the host or any available seating so went to the bar to give her a chance to spot me. I am very nervous in bars, particularly alone. Two waiters at the bar who seemed to be involved in afternoon tea ignored me as did the barman. I looked around again to see if I could locate the host but all were still seated so no one stood out. I felt like a fish very much out of water and could feel the start of a panic attack so left the bar and returned to reception. I said I was not comfortable in there and would go to my room which I had paid extra for to upgrade to an executive room.

On opening the door I thought there had been a mistake. The room was OK but certainly not anything special and when I checked the hotels website was the same standard as the standard room depicted. I called reception to query if I had been given the wrong room but was told I was in an executive room. After a two hour drive to get there I made a much needed cup of coffee and tried to gather my thoughts. I realised I was going to have to enter the bar again in little over two hours time for the dinner and disco. Panic started to rise again as I contemplated going through exactly the same experience. At that point I decided I just wanted to be home in familiar surroundings. I checked out and headed home. The receptionist had clearly advised the host as I was in tears at check out and she phoned me about 10-15 mins into my return journey trying to persuade me to turn around and return, but the damage had already been done at this point and I just wanted to be home. Her final attempt at persuading me was to tell me I would not get a refund which has proved to be the case.

I spent christmas alone at home which was preferable to the nightmare I had experienced. I feel they at least owe me the money I paid for an upgrade which clearly was false representation but as the whole package was falsely represented I feel I am owed more, This was a costly never to be repeated experience at just over £300 plus petrol as I stayed on the hotel premises less than one hour and consumed one cup of coffee and a biscuit!

These guys know what they are on about, they sorted me out with one of the best holidays I have ever had! Best of all the Guy to Girl ratio was like 1 guy to 4 girls, can't complain with those stats!

Even just for the fun of the holiday and having no real worries whilst away these are the definate people to go with.