FREESKY Electric Bike Omdömen 

101
•
TrustScore 4.5 av 5

4,7

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Excellent build quality and excellent after sale service. Bike is genuine pleasure to ride both on road and on tracks. The only negative is the "manual " which tells nothing about how to adjust set... Se mer

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Betygsatt 5 av 5 stjärnor

From the moment I ordered the new bike to the time I actually rode it and beyond, the customer support has been fantastic. The bike is great, well built and very high quality. I’m already looking to s... Se mer

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Betygsatt 5 av 5 stjärnor

I absolutely love my Freesky Ranger. It arrived swiftly and wasn’t too difficult to fully assemble. It’s an incredibly sturdy machine and just feels solid. The ride is smooth and predictable. The cont... Se mer

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Betygsatt 5 av 5 stjärnor

The order process and subsequent fast delivery was excellent. The cycle itself is better than I expected. Very good build quality. I had to contact customer services due to my free cycle pack being ou... Se mer

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Företagsinformation


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

101 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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4,7

Alla omdömen

(101)

91 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Research works

I spent too long researching a new e-bike, I used all the reviews to make my decision and FREESKY gave me the best results. On receipt I had to unpack and assemble on my own, it is heavy so best maybe have a friend to help. But on my first ride I was impressed at the ease of going up hills. Kept it within the speed limits, although I can see it has more power if needed. I look forward to each day to see if I can go out, being a fair weather cyclist and living in the UK it is sometimes limited. Love my bike!!

18 maj 2026
Omdöme utan inbjudan
Logotyp för FREESKY Electric Bike

Svar från FREESKY Electric Bike

Thank you for sharing your experience!

We’re really glad to hear that your research led you to Freesky and that your first rides have been so impressive—especially on those hills! It’s also great to know the bike has made cycling something you look forward to each day, even with the UK weather being unpredictable. 😄

Your tip about assembly is appreciated too—having an extra pair of hands definitely makes things easier.

Enjoy every ride, and thank you for choosing Freesky! 🚴‍♂️⚡

— Freesky Team

Betygsatt 5 av 5 stjärnor

Freesky Ranger Air… Wow

I recently bought a Freesky Ranger Air M540 and I'm thrilled with it. The website was helpful, the videos and pictures of the bike were informative in helping me choose which one I prefer and the specifications indicated that it would be good for a larger gent like myself.

Shipping and delivery were a breeze, though the box is VERY heavy, but still manageable with two people and assembly was easier than expected, though an option to put the thumb throttle on the right hand would have been great.

So far I'm 150 miles into my ongoing cycling journey and I'm loving it. There are a few maintenance challenges, like a squeak I cannot find, and the display instructions are fine for basic use, but I would like to know how to change the units and the pin code. I'm told customer service is great from Freesky and I'll update once I contact them to get those details.

In summary, a great bike and an easy purchase, delivery and assembly experience.

1 maj 2026
Omdöme utan inbjudan
Logotyp för FREESKY Electric Bike

Svar från FREESKY Electric Bike

Thank you so much for your detailed feedback!

We’re thrilled to hear that your Ranger Air M540 has been such a great experience so far, from browsing the website all the way to your first 150 miles of riding. It’s especially great to know the bike is delivering the comfort, power, and support you were looking for.

We also truly appreciate your suggestions regarding the thumb throttle position and the display instructions. Feedback like this helps us continue improving both our products and user experience.

As for the squeak and display settings, our customer service team will be more than happy to assist you with troubleshooting, changing units, and updating the PIN code. We’ll do our best to get everything sorted quickly for you.

Thank you again for choosing Freesky, and we wish you many more enjoyable miles ahead! 🚴‍♂️⚡

— Freesky Team

Betygsatt 5 av 5 stjärnor

Freesky Great customer service

Great customer service. Delivery on time. And a great bike. I have the Freesky Ranger Air M-340

16 maj 2026
Omdöme utan inbjudan
Logotyp för FREESKY Electric Bike

Svar från FREESKY Electric Bike

Thank you for your kind feedback!

We’re so glad to hear your delivery arrived on time and that you’re enjoying your Ranger Air M-340. It’s wonderful to know both the bike and our customer service met your expectations.

Thank you again for choosing Freesky, and enjoy every ride! 🚴‍♂️⚡

— Freesky Team

Betygsatt 5 av 5 stjärnor

Order Now. Quality and Service

Notwithstanding the fact I purchased my Freesky Warrior ebike on ebay (this was purely due to an overwhelming popularity for thr bike and Freesky were urgently restocking) Freesky UK could not be more helpful. A minor issue has been resolved via their customer service team. Exemplary service standard and I have therefore ordered an additional battery. Do place your order with Freesky UK. The Warrior is fantastic 👍👍👍👍

1 maj 2026
Omdöme utan inbjudan
Logotyp för FREESKY Electric Bike

Svar från FREESKY Electric Bike

Thank you so much for your amazing feedback!

We’re delighted to hear that, even though you purchased your Warrior through eBay, our UK support team was able to assist you quickly and resolve the issue smoothly. Providing reliable after-sales support is extremely important to us.

It’s also fantastic to hear you’ve enjoyed the Warrior so much that you’ve already ordered an additional battery! Thank you again for your trust and recommendation.

Enjoy every ride on your Warrior! 🚴‍♂️⚡

— Freesky Team

Betygsatt 5 av 5 stjärnor

New liberty

Bonjour grâce à ce vélo j’ai retrouvé une liberté perdue suite à des soucis de santé. Ce vélo est incroyable et ouvre tous les possibilités de revenir dans des lieux devenus compliqué d’accès. J’ai retrouvé le punch.Un service support qui répond vite même le week end et jour férié ( impossible en France) avec des réponses adaptées ( merci beaucoup à Mona d’ailleurs)et même traduites en français. Super vélo super service je recommande

9 maj 2026
Omdöme utan inbjudan
Logotyp för FREESKY Electric Bike

Svar från FREESKY Electric Bike

Merci beaucoup pour votre magnifique retour 🙏

Nous sommes très touchés d’apprendre que votre vélo vous a permis de retrouver une liberté et le plaisir de rouler après vos soucis de santé. Savoir qu’il vous aide à accéder de nouveau à des endroits qui étaient devenus difficiles pour vous est exactement ce qui nous motive chaque jour.

Nous sommes également ravis que Mona et notre équipe support aient pu vous accompagner rapidement et en français. Votre recommandation compte énormément pour nous.

Nous vous souhaitons encore beaucoup de belles balades et de moments de liberté 🚴‍♂️✨

— Freesky Team

Betygsatt 5 av 5 stjärnor

Very happy with my warrior pro bike I'm…

Very happy with my warrior pro bike I'm at six foot two and over 20 stone and it handles my size and weight perfectly

5 maj 2026
Omdöme utan inbjudan
Logotyp för FREESKY Electric Bike

Svar från FREESKY Electric Bike

Thank you for sharing your experience!

We’re thrilled to hear that your Warrior Pro is handling your height and weight comfortably and delivering the performance you were looking for. That’s exactly what the bike was built for!

Enjoy the ride, and if you ever need anything, feel free to reach out anytime. 🚴‍♂️

— Freesky Team

Betygsatt 5 av 5 stjärnor

My bike

These bikes are the best bike I have ever had made going out for a ride enjoyable without feeling tired

25 april 2026
Omdöme utan inbjudan
Logotyp för FREESKY Electric Bike

Svar från FREESKY Electric Bike

Thank you for your great feedback!

We’re so glad to hear your bike is making your rides more enjoyable and effortless. That’s exactly the kind of experience we hope to bring to every rider.

If you ever need anything, feel free to reach out anytime. Enjoy the ride! 🚴‍♂️

— Freesky Team

Betygsatt 5 av 5 stjärnor

80MILES IN AN THE BIKE IS GOING GREAT

80MILES IN AN THE BIKE IS GOING GREAT , EXCELENT BUILD QUALITY AND RELIABILITY GOES HAND IN HAND , IM IN POOLE UK AND THE BIKE TRAILS ARE EVERYWHERE , THIS BIKE IS AWESOME ON EVERY RIDE.

19 april 2026
Omdöme utan inbjudan
Logotyp för FREESKY Electric Bike

Svar från FREESKY Electric Bike

Thank you for your great feedback!

We’re thrilled to hear your bike is performing so well after 80 miles and that you’re enjoying the build quality and reliability. Sounds like you’ve got some amazing trails to explore in Poole—perfect for making the most of every ride!

If you ever need anything, feel free to reach out anytime. Enjoy the ride! 🚴‍♂️

— Freesky Team

Betygsatt 5 av 5 stjärnor

Freesky Warrior Pro

The communication with the seller is amazing and the bike earlier then expected and also came in a good condition and I am very satisfied with the bike.

14 april 2026
Omdöme utan inbjudan
Logotyp för FREESKY Electric Bike

Svar från FREESKY Electric Bike

Thank you for your feedback!

We’re glad to hear the bike arrived earlier than expected and in great condition. It’s also great to know you’re satisfied with both the product and the communication experience.

If you ever need anything, feel free to reach out anytime. Enjoy your ride! 🚴‍♂️

— Freesky Team

Betygsatt 5 av 5 stjärnor

I purchased FREESKY Warrior Pro E-Bike…

I purchased FREESKY Warrior Pro E-Bike through Amazon , it got delivered 10 days early which was amazing. Unpacked and built my beautiful new bike , couldn’t wait to get out on it. Charged battery overnight . Wow next day I’m 64 I feel like 20 again cycling with ease through trees up steep hills . Awesome 😁. Great fuel saver, I use not to go further away shops with ease. And leave car behind.

6 april 2026
Omdöme utan inbjudan
Logotyp för FREESKY Electric Bike

Svar från FREESKY Electric Bike

Thank you for sharing your experience!

We’re thrilled to hear your Warrior Pro arrived early and that your first rides have been such a great experience. It’s amazing to know you’re enjoying the power and freedom the bike brings—especially tackling hills and getting out more with ease.

Wishing you many more fun and enjoyable rides ahead! 🚴‍♂️😁

— Freesky Team

Betygsatt 5 av 5 stjärnor

Very pleased with product and experience

Very speedy delivery ordered Sunday received it Wednesday. I was able to follow the instructions and had it assembled for first test run by Saturday. Have put over 200km on it so far a few tweaks but all seems fine now I do have experience with bikes but all the necessary tools were provided. It flies up hills I have 450m elevation too and from the office and it eats it.

20 februari 2026
Logotyp för FREESKY Electric Bike

Svar från FREESKY Electric Bike

Thank you for sharing your experience!

We’re thrilled to hear that your bike was delivered quickly and that assembly went smoothly. It’s fantastic that you’ve already put over 200 km on it and are enjoying the power and performance, even on those challenging hills.

If you’d like to know more about Freesky or need any assistance, we’re always here to help!

— Freesky Team 🚴‍♂️

Betygsatt 5 av 5 stjärnor

Great service fast delivery ,great bike

Great service fast delivery love my metallic Green ranger m-540 been out a few times great battery range ,very comfortable to ride ,great screen features easy to use,even though this is a fantastic bike ,wish I’d waited a month as FREESKY have brought out the ranger air 540 which would be perfect with the rear suspension..

11 mars 2026
Omdöme utan inbjudan
Logotyp för FREESKY Electric Bike

Svar från FREESKY Electric Bike

Thank you for sharing your experience!

We’re glad to hear you’re enjoying your metallic green Ranger M-540 — especially the comfort, battery range, and easy-to-use display features. It’s great to know the bike has been performing well on your rides.

If you’d like to know more about Freesky or need any assistance in the future, feel free to reach out anytime.

— Freesky Team 🚴‍♂️

Betygsatt 4 av 5 stjärnor

I love the ebike rides well

I love the ebike rides well
Delivery service was excellent
The only problem I had was i was given a 60 pound discount to apply and it didn't work

15 februari 2026
Logotyp för FREESKY Electric Bike

Svar från FREESKY Electric Bike

Thank you for your great feedback! We’re so glad to hear you love the bike and that the delivery service was excellent.

We apologize for the issue with the discount code, and we appreciate you bringing it to our attention. Please feel free to contact our customer service team, and we'll be happy to assist you with resolving the discount issue.

If you need anything else, we're always here to help!

— Freesky Team

Betygsatt 5 av 5 stjärnor

Beast of a bike

Great bike for the price and very powerful. Quick and easy to to go into "off road" mode should you choose to. I went for the Alaska for the range, dual battery does make it a very heavy bike but you can't have one without the other.

11 februari 2026
Logotyp för FREESKY Electric Bike

Svar från FREESKY Electric Bike

Thank you for your awesome feedback!

We’re thrilled to hear you’re enjoying your Alaska and making the most of its powerful performance and extended range. The dual battery setup definitely adds weight, but as you said — that extra range makes it worth it!

If you ever need anything or have questions, we’re always here to help.

— Freesky Team

Betygsatt 5 av 5 stjärnor

Great product

Great product, totally happy with it! Everything looks beautifu

26 januari 2026
Logotyp för FREESKY Electric Bike

Svar från FREESKY Electric Bike

Thank you for your great feedback!

We’re so happy to hear that you’re totally satisfied and loving how everything looks. That truly means a lot to us!

If you ever need anything or have any questions, feel free to reach out anytime. Enjoy your ride! 🚴‍♂️

— Freesky Team

Betygsatt 5 av 5 stjärnor

Almost one year with no problem!

Almost one year with no problem! (2000km) done.
Very satisfied!
Good quality,good memories,
Recommend!!!

10 februari 2026
Omdöme utan inbjudan
Logotyp för FREESKY Electric Bike

Svar från FREESKY Electric Bike

Thank you for sharing your experience!

We’re so happy to hear that after almost a year, your bike is still running strong and bringing you great memories. That’s exactly what we love to hear!

We truly appreciate your support and recommendation. If you ever need anything, we’re always here for you.

— Freesky Team

Betygsatt 1 av 5 stjärnor

Waste of money

Terrible, unreliable

26 januari 2026
Logotyp för FREESKY Electric Bike

Svar från FREESKY Electric Bike

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. This is not the experience we want any customer to have.

If you’re willing, we’d really like to learn more about the issue and see how we can help make things right. Please feel free to contact us directly so our team can assist you.

— Freesky Team

Betygsatt 5 av 5 stjärnor

I have had a good response from the…

I have had a good response from the freeskys team
If I have a question regarding any issues they answer as soon as possible and knowing they are there gives me confidence.

7 januari 2026
Logotyp för FREESKY Electric Bike

Svar från FREESKY Electric Bike

Thank you for your feedback! We’re glad to hear that our team has been responsive and helpful in addressing your questions. We’re always here to support you, and it’s great to know that our assistance gives you confidence in your Freesky experience. If you ever need anything in the future, don’t hesitate to reach out! 😊

Betygsatt 5 av 5 stjärnor

First e bike

Fantastic, easy to order, delivered promptly and straight forward to finish assembly.
I had a question about using the controller, a quick email to customer service, they answered my question straight away.
The bike itself is very sturdy and is very capable on and off road.
Due to its dual motors and various power settings I find it very relaxing riding around the countryside, a normal ride would cover between 20 and 30 miles.
In the correct setting (level 2 single motor) I get some much needed exercise and know when required (steep hills) I can just change setting which is brilliant.

29 december 2025
Logotyp för FREESKY Electric Bike

Svar från FREESKY Electric Bike

Thank you for sharing such a detailed review of your first e-bike experience! We’re happy to hear the ordering, delivery, and assembly process went smoothly, and that our customer service team was able to quickly help with your controller question. It’s great to know you’re enjoying the bike’s stability, versatility on and off road, and the flexibility of the dual-motor and power settings—especially being able to balance exercise with extra support when needed. Wishing you many more relaxing countryside rides ahead! 🚴‍♂️

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