FREESKY Electric Bike Omdömen 52

TrustScore 4.5 av 5

4,5

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

80MILES IN AN THE BIKE IS GOING GREAT , EXCELENT BUILD QUALITY AND RELIABILITY GOES HAND IN HAND , IM IN POOLE UK AND THE BIKE TRAILS ARE EVERYWHERE , THIS BIKE IS AWESOME ON EVERY RIDE.

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Betygsatt 5 av 5 stjärnor

I purchased FREESKY Warrior Pro E-Bike through Amazon , it got delivered 10 days early which was amazing. Unpacked and built my beautiful new bike , couldn’t wait to get out on it. Charged battery ove... Se mer

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Betygsatt 5 av 5 stjärnor

Very speedy delivery ordered Sunday received it Wednesday. I was able to follow the instructions and had it assembled for first test run by Saturday. Have put over 200km on it so far a few tweaks but... Se mer

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Betygsatt 5 av 5 stjärnor

Fantastic, easy to order, delivered promptly and straight forward to finish assembly. I had a question about using the controller, a quick email to customer service, they answered my question st... Se mer

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4,5

Utmärkt

TrustScore 4.5 av 5

52 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Betygsatt 5 av 5 stjärnor

First electric bike love it

Great bike bit heavy but can live with that good build quality very responsive always enjoy riding battery very good lights are great customer service are spot even thou I'm in the UK great tool kit easy to assemble and well packaged

17 januari 2026
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Svar från FREESKY Electric Bike

Thank you for the ⭐⭐⭐⭐⭐ review! 🙌

We’re thrilled to hear you’re loving your first Freesky e-bike! It’s great to know the build quality, responsiveness, battery performance, and lighting all met your expectations. And yes, the solid weight does come with that sturdy, confidence-inspiring feel 👍

We’re especially glad our customer service could support you smoothly even from the UK. Thanks as well for noting the packaging, toolkit, and easy assembly — those details matter to us.

Enjoy every ride, and welcome to the Freesky family! 🚴‍♂️⚡

Betygsatt 5 av 5 stjärnor

I love this freesky e bike it's fast…

I love this freesky e bike it's fast and smooth and help you recieve is brilliant
And daisy is very very good so dont hesitate if your in the market for an e bike

2 januari 2026
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Svar från FREESKY Electric Bike

Thank you for the ⭐⭐⭐⭐⭐ review! 🙌

We’re so happy to hear that you’re loving your Freesky e-bike—fast, smooth, and fun is exactly what we aim for! It’s also great to know our support team was helpful, and we’ll be sure to pass your kind words on to Daisy 🌟

Thanks for the recommendation and for choosing Freesky. Enjoy every ride! 🚴‍♂️⚡

Betygsatt 5 av 5 stjärnor

The moment the pedal-assist kicked in

The moment the pedal-assist kicked in, it felt less like a motor and more like a gentle, invisible hand pushing me forward. I tackled the steepest hill in my neighbourhood (the one that usually leaves me gasping) while holding a steady conversation.
Why It’s Marvellous:
Seamless Power: The torque sensor is incredibly intuitive. It doesn't "jerk" you forward; it amplifies your own effort proportionally.

Build Quality: It feels like a tank but handles like a sports car. There’s zero "frame flex," even when taking corners at 20 mph.

Range Anxiety? Gone: I took this on a 30-mile trek with mixed elevations, and I still had 40% battery left.

The Aesthetics: It doesn’t look like a science project. The battery integration is so clean that most people don't even realize it’s electric until I zip past them.

One Small Quirk
The bike is heavy! If you’re planning on carrying this up three flights of stairs every day, you might want to hit the gym first. However, once you’re in the saddle, that weight translates to a planted, stable feeling on the road.

The Verdict
The FREESKY WARRIOR has officially turned my "I should probably exercise" chores into "I can’t wait to go out" adventures. It’s fast, refined, and quite frankly, the most fun I’ve had on two wheels in a decade.

I 100% recommend this smile generating e-bike!
Thank you. Cheers, Rory 😍🥳💚

16 oktober 2025
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Svar från FREESKY Electric Bike

Thank you so much for this incredible ⭐⭐⭐⭐⭐ review, Rory! 🙌💚

We absolutely loved reading your experience with the Freesky Warrior—the way you described the pedal assist as a “gentle, invisible hand” is exactly what our torque sensor is designed to deliver. It’s great to hear it helped you conquer those tough hills while still enjoying the ride (and the conversation 😄).

We’re thrilled that the build quality, stability, range, and clean design all stood out to you. And yes—you’re spot on about the weight. While it can be a workout off the bike, that solid feel really pays off once you’re riding, giving you confidence and control.

Knowing the Warrior has turned exercise into something you genuinely look forward to means the world to us. Thank you for the recommendation and for being part of the Freesky community—here’s to many more smile-filled adventures on two wheels! 🚴‍♂️⚡🥳

Betygsatt 5 av 5 stjärnor

Awesome bit of kit.

Awesome bit of kit.
Few niggles but quickly ironed out by customer service.
Might buy another…..

24 december 2025
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Svar från FREESKY Electric Bike

We’re glad to hear you’re enjoying your Freesky e-bike and that our customer service was able to quickly sort out the small issues. That’s exactly what we aim for 👍

And hearing “might buy another…” definitely puts a smile on our faces 😄
Thanks for choosing Freesky—enjoy the ride! 🚴‍♂️⚡

Betygsatt 5 av 5 stjärnor

Great bike high quality good customer…

Great bike high quality good customer service, very Powerful bike would buy again

16 januari 2026
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Svar från FREESKY Electric Bike

Thank you for the review! 🙏

We’re happy to hear you’re loving the high quality and powerful performance of your Freesky e-bike. It means a lot to us that you’re satisfied with our customer service as well.

Your support and willingness to buy again truly motivate our team. Enjoy every powerful ride! 🚴‍♂️⚡

Betygsatt 5 av 5 stjärnor

Very happy Freesky rider here! 😄

I currently own three Freeskys... two Warrior Pros and an Alaska Pro. That should give you a clue that I am a big Freesky fan! Not only are they great bikes, Freesky's customer service is excellent. I get prompt replies and helpful answers whenever I contact them and I've been helped out with a couple of replacement parts - all handled professionally. I've had a few ebikes and the Freeskys are the perfect fit for me. Freesky really should be better known as they are a company that cares about its customers. 👍

12 januari 2026
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Svar från FREESKY Electric Bike

Thank you so much for sharing this—it truly means a lot to us! 😄
Owning three Freeskys is the highest compliment we could ask for, and we’re honored to have such a passionate rider in our community. We’re really glad to hear that both the bikes and our customer service have consistently met your expectations. Your support and trust motivate us to keep improving and taking great care of our riders. Wishing you many more amazing rides on all your Freeskys—thank you for riding with us! 🚴‍♂️👍

Betygsatt 5 av 5 stjärnor

Brilliant Bike

Recently I bought the Freesky Ranger M-540
After few rides I can say that the bike is great.
It's very comfortable to cycle it, a bit hard to initiate pedaling but that's good for me.

The battery is lasting around 70KM combined cycling at PAS5 ( in lower PAS is impossible to cycle,very hard)

With dual motor every hill looks like joke 🤣 VERY POWERFUL ON UPHILLS!

Light is perfect, indication light as well perfect.
Screen is big and readible on every condition, (but it seems that rain causes trouble to it, today I was cycling on rain and noticed abnormal behaviour on screen)
Also there's no percentage left on screen,but there's bricks which they can make you guess how much battery you have left.

I must mention once again that MS. Chloe from support team was giving me advices at any time even during the weekend.
Thank you Ms. Chloe.
I love my bike.

I will highly recommend this bike.

26 december 2025
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Svar från FREESKY Electric Bike

Thank you so much for your review and for sharing such a detailed riding experience!

We’re really happy to hear that you’re enjoying your Freesky Ranger M-540 — from the comfortable riding position to the powerful dual motor performance. As you said, with dual motors, even steep hills feel easy 😆💪

It’s great to know the battery range at PAS 5, lighting system, and large, easy-to-read display are working well for you. Thank you as well for pointing out the screen behavior in rainy conditions and the battery display suggestion — this kind of real-world feedback helps us continue improving our e-bikes. If the screen issue continues, feel free to reach out to our support team and we’ll be glad to help.

A big thank you for the shout-out to Ms. Chloe 🌟 We’re proud to have her on our support team, and we’ll make sure she sees your kind words.

We truly appreciate your recommendation and are excited to have you as part of the Freesky community. Enjoy every ride! 🚴‍♂️⚡

Betygsatt 5 av 5 stjärnor

The bike is fantastic does what it’s…

The bike is fantastic does what it’s supposed to do and I received it when I was told I would very good guality bike for the price range

23 december 2025
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Svar från FREESKY Electric Bike

Thank you for your feedback! We’re glad to hear that the bike arrived on time and is meeting your expectations in terms of performance and quality. It means a lot to us that you feel it offers great value for the price. Enjoy your rides, and thanks for choosing Freesky! 🚴‍♂️

Betygsatt 5 av 5 stjärnor

Customer service is excellent

Great bike – a little on the heavy side, but very solidly built. Customer service is excellent; I had an issue with the screen, and they immediately sent a replacement.

1 december 2025
Omdöme utan inbjudan
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Svar från FREESKY Electric Bike

Thank you so much for your kind words! We're thrilled to hear you're enjoying your Freesky eBike. We’re also happy that our customer service team was able to resolve your issue with the screen quickly. We always strive to provide the best experience for our riders, and your feedback means a lot to us. If you need anything else, don’t hesitate to reach out. Happy riding! 🚴‍♂️🌟

Betygsatt 5 av 5 stjärnor

Pleasant experience

Fast delivery, well packaged and great bike. Prompt response from customer service and very helpful!

29 november 2025
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Svar från FREESKY Electric Bike

Thank you so much for your kind words! We’re thrilled to hear that you had a pleasant experience with us. It’s great to know the delivery, packaging, and bike met your expectations. Enjoy your ride, and feel free to reach out if you need anything in the future!

Betygsatt 1 av 5 stjärnor

I rip off

I am awaiting a back brake playing which has not turned up been on px4 and on there site it saying my brake is still in china not good I pay 1600 pound for the warrior pro and the back brake didn't work now I've ordered it and it not turn up so I'm down 75 pound as well send thing from England and your get the next day send it from china and u won't get it at all

12 november 2025
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Svar från FREESKY Electric Bike

Thank you for your feedback, and we're truly sorry to hear about the inconvenience you've experienced. We understand your frustration with the delay, especially after you've already invested in the Warrior Pro.

Please know that your back brake has already been dispatched and is on its way. We use priority shipping channels to ensure timely delivery, but sometimes international shipping can take longer than expected due to customs or logistical issues. We truly appreciate your patience as we work to get this to you as quickly as possible.

If you have any further questions or concerns, please don’t hesitate to reach out to us. We’re here to ensure you have a great experience with Freesky, and we’re committed to resolving this for you.

Betygsatt 5 av 5 stjärnor

Well worth the money

Well worth the money

3 november 2025
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Svar från FREESKY Electric Bike

Thank you for your feedback! We're so glad to hear you feel the bike is well worth the money. At Freesky, we strive to provide great value with quality performance, and it’s awesome to know you’re getting exactly that. If you ever need any assistance or have more thoughts to share, we’re always here for you. Enjoy every ride!

Betygsatt 5 av 5 stjärnor

Brilliant support

I have used support twice so far - and am delighted with the service I have received - fast - polite and effective - Jensen was quick to respond and proactive - the guarantee was honoured and a replacement part dispatched promptly. The bike itself is cracking - the after sales actually exists! Thoroughly recommend Freesky. 👍👌

14 november 2025
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Svar från FREESKY Electric Bike

Thank you so much for the fantastic feedback! We’re thrilled to hear that your experience with our support team, especially Jensen, was so positive. We’re committed to providing fast, friendly, and effective service, and it’s great to know you’re happy with both the bike and the after-sales support. Your recommendation means a lot to us—thank you for choosing Freesky! If you ever need anything in the future, don’t hesitate to reach out. Happy riding! 🚴‍♀️✨

Betygsatt 5 av 5 stjärnor

The service absolutely brilliant from…

The service absolutely brilliant from Chloe.

5 november 2025
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Svar från FREESKY Electric Bike

Dear Customer,

Thank you for your kind words! We're thrilled to hear that Chloe provided you with brilliant service. We’ll be sure to pass along your appreciation to her. If you ever need anything else, feel free to reach out!

Best regards,
The Freesky Team

Betygsatt 5 av 5 stjärnor

Prompt delivery good customer service…

Prompt delivery good customer service bike put together well

4 november 2025
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Svar från FREESKY Electric Bike

Thank you for the feedback! We’re glad to hear your bike arrived on time and is all set up well. If you need anything else, feel free to reach out. Enjoy your ride! 🚴‍♂️

Betygsatt 5 av 5 stjärnor

All very good ordered on the 28th…

All very good ordered on the 28th October and recieved the bike on the 2 nd November great service bike assembly was straight forward great paintwork and welds great and bike performs very well ,just one little gripe replaced the rear shock as wasn't strong enough replaced with the dnm rear shock and all good now

28 oktober 2025
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Svar från FREESKY Electric Bike

Thank you for your thoughtful feedback! We’re so glad to hear that you had a great experience with the ordering and delivery process, and that the bike is performing well overall. We also appreciate your feedback on the rear shock – it’s always helpful to know how we can further improve, and we’re happy to hear that the DNM shock has worked perfectly for you. If you ever need assistance with anything else or have more feedback, don’t hesitate to reach out. We’re here to make sure you continue to enjoy your ride!

Betygsatt 5 av 5 stjärnor

WOW! another level in the e bike world

WOW! JUST WOW
what a bike! absolutely blown away with my purchase of the freesky Alaska pro, the build quality is another level, the ride is exceptional, so powerful but so smooth, it inspires confidence.
The whole experience from buying to delivery was excellent. The customer service team always there to help.
Thank you freesky I’m one happy customer.

22 oktober 2025
Omdöme utan inbjudan
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Svar från FREESKY Electric Bike

Wow, thank you for such an incredible review! We’re absolutely thrilled to hear you're blown away by your FREESKY Alaska Pro! 😄 It’s awesome to know the build quality and ride exceeded your expectations. We designed it to be powerful yet smooth, and it’s amazing to hear it’s inspiring confidence on every ride.

We also take great pride in providing a seamless experience from start to finish, so your feedback about the buying and delivery process really means a lot. We’ll keep working hard to make sure every customer feels as happy as you do!

Enjoy every moment with your Alaska Pro, and if you ever need anything, we’re just a message away. Thanks for being part of the FREESKY family! 🚴‍♂️🌟

Betygsatt 4 av 5 stjärnor

The bike is great and does what is…

The bike is great and does what is claimed well!...Nicely built. However, I was fobbed off by customer service when I advised mudguards had been packed in a way that twisted them out of shape. They suggested pouring hot water over them!....They were replaced eventually. ...with the wrong ones!!! The rear light had parts of the mount missing meaning it rubbed on the seat springs!...I got the missing part eventually. The bike is seriously missing a manual regarding the screen setup. Issues did get resolved eventually. Word of advice. Please re design the rear mudguard setup. It flaps about all over the place giving very little protection against mud etc.,

23 oktober 2025
Omdöme utan inbjudan
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Svar från FREESKY Electric Bike

Thank you for your feedback, and we’re really sorry to hear about the challenges you faced with the mudguards and rear light. While we’re glad the issues were eventually resolved, we understand your frustration, and your experience with customer service is definitely something we’ll review internally to ensure we're offering the best support possible.

We also appreciate the suggestion about redesigning the rear mudguard setup and will definitely take that into consideration for future improvements. As for the screen manual, we’ll look into providing more detailed instructions to make setup easier.

Thanks again for your patience, and we’re grateful for your constructive feedback to help us improve! If you have any other concerns or need further assistance, don't hesitate to reach out.

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