Franklins Removals LTD Omdömen 

349
TrustScore 5 av 5

4,9

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We have no hesitation in recommending Franklins Removals. They moved our 25m3 from South West France, I to storage for 5 months and then into our new UK home. Both crews were superb and nothing was... Se mer

Betygsatt 5 av 5 stjärnor

Aiden, Lewis and Paddy arrived today promptly for our international removal. They were polite, friendly, helpful and extremely efficient making a difficult process look easy. I can highly recommend... Se mer

Betygsatt 5 av 5 stjärnor

Jamie F and Mike were fantastic during our house move in June this year. They took great care in boxing up and transporting our belongings to our new home and waiting patiently until we had received o... Se mer

Betygsatt 5 av 5 stjärnor

Paul and Jake were courteous, careful and professional on site in France. I also appreciated Bev’s kind help with the admin for the move.

Företagsinformation

  1. Flytt- och förvaringstjänst

Skrivet av företaget

Here at Franklins Removals, we are a family run business established in 1985 offering the complete moving experience for our customers. With over 35 years of experience in the industry we have the full knowledge of what is required and your every need will be carefully adhered too. We offer International, European and UK Removal Services.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

349 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(349)

205 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Professional, prompt, courteous

Transported some high value items from Germany to the UK, and Franklins did a very high quality job. Bev was incredibly responsive and up front about pricing and potential complications. When I added more to the transport last minute, it was very uncomplicated.

At both ends of the transport, Zak, Jamie and Paul T were courteous and professional. Would Book Franklins again without hesitation

24 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very well done

The crew was very professional communicative. They did an excellent job at packing and unloading and were flexible when we encountered any logistical issues. Very well priced and and overall happy with the service

Shoutout to Lee and Daz for working hard during the first leg out of Copenhagen and Zak, Jaimie and Paul T for their work in London, and for Bev handling logistics.

24 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Most professional movers

Paul and Lee unloaded our house in Dresden. They were most professional, careful and patient. All of our items were perfectly intact. Highly recommend Franklin's.

24 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Hard Working Staff.

After receiving a few quotes from a few removal companies we decided to opt with Franklins. We were not disappointed. This was due to the attitude and work rate of Kieran and Michael. They arrived at 7.45 am and worked solidly until gone 9pm. Excellent!!!

18 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Smooth and efficient move.

We had a visit to review the work for a quote. I felt confident immediately with the professional approach. I was sent information on Franklin's insurance, accreditation and quote. Our move date changed and initially Franklin's couldn't accommodate our new date. We were not impressed with other companies and went back to Franklin's who said they would help. We were so relieved. On the day Kieran and Michael were brilliant. They were friendly, efficient and very helpful. I would 100% recommend Franklin's and Michael and Kieran. The office team were equally friendly, helpful and efficient.

20 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Speedy move.

Zack, Lewis and paddy fantastic service today. Really bad weather but the guys battle on. Very impressive at the speed it was carried out. Thank you so much.

20 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Collection done on time

Collection done on time. Karl and Jamie were extremely nice and quick to collect and help to close a few boxes.
Very happy with collection service done by the team.

17 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Move to France

We have been dealing with Beverley, Paul and Jamie for our move to France. From the very start they have been fantastic, helpful and responsive. Paul and Jamie have filled their vans with our furniture today and they have been careful and extremely hard working. Thank you!!

12 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service from start to finish

Excellent service from start to finish! Paul and Lee were great and super speedy with the packing! Would highly recommend for France to UK removals! Delivered first thing in the morning in the rooms of our choice!
Really grateful for the smooth move!

9 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Louis and Zak were prompt and courteous…

Louis and Zak were prompt and courteous and gave me confidence that my belongings had been looked after. I highly recommend this company for the great service they provide both in the backroom and in the field. They will be my first choice if we move again.

10 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Professional&considerate 👌

Franklin's Removals are a very experienced company, Lewis&Zac helped us pack up everything in a very professional&friendly manner,nothing was to much trouble,they did all the heavy lifting,dismantled&rebuilt beds at our new property,exceptional customer service throughout the day,9hrs of lifting packing then unloading&upacking, they placed everything in correct order,I would recommend Franklin's Removals to anyone,value for money&Lewis&Zac fantastic hard working lads,we very much appreciated there help,Gina&Barry Carter.

5 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

From start to finish this company were…

From start to finish this company were excellent. Bev in the office was friendly and efficient and the guys that collected our belongings in France were wonderful. Mike, Kieran, Paddy & Zak delivered it to us in England and worked hard to squeeze it all into our new home.

Highly recommended.

3 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Doubly Disappointing

How Disappointing
Too many things went missing during this move.
And for all those potential customers, please note NOTHING you move is insured unless you have a receipt for it. Who keeps receipts for all their household possessions?
After posting this message on Franklin's website, I followed the instructions sent by the company to support an insurance claim by the company they recommended, including photographs, about the items damaged by their team on the move from Wales to France. None of the missing items have been recovered. Now both Franklins and the insurance company are ghosting me.
I would never use them again, nor recommend them to anyone. Go somewhere else.

7 maj 2025
Omdöme utan inbjudan
Logotyp för Franklins Removals LTD

Svar från Franklins Removals LTD

Thank you for your feedback. We are very sorry that items were reported missing and damaged following your move, and we appreciate how disappointing and upsetting this has been.

We would, however, like to clarify one point for anyone reading this review. The absence of an original purchase receipt does not mean that an item cannot be included in a claim. The claims company may request receipts or other evidence of ownership and value as part of its assessment, but a claim can still be submitted where receipts are no longer available.

Following your report, we provided the information required for you to submit a claim. This was subsequently assessed by the independent claims company and a settlement offer was made to you.

We have also reviewed our correspondence and can confirm that we have responded to the emails we have received, so we are sorry that you feel you have been ignored or “ghosted”.

We completely understand the disappointment caused when belongings are lost or damaged during a move and are sorry that your experience with Franklins has left you feeling this way.

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