Franklins Removals LTD Omdömen 

349
TrustScore 5 av 5

4,9

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We have no hesitation in recommending Franklins Removals. They moved our 25m3 from South West France, I to storage for 5 months and then into our new UK home. Both crews were superb and nothing was... Se mer

Betygsatt 5 av 5 stjärnor

Aiden, Lewis and Paddy arrived today promptly for our international removal. They were polite, friendly, helpful and extremely efficient making a difficult process look easy. I can highly recommend... Se mer

Betygsatt 5 av 5 stjärnor

Jamie F and Mike were fantastic during our house move in June this year. They took great care in boxing up and transporting our belongings to our new home and waiting patiently until we had received o... Se mer

Betygsatt 5 av 5 stjärnor

Paul and Jake were courteous, careful and professional on site in France. I also appreciated Bev’s kind help with the admin for the move.

Företagsinformation

  1. Flytt- och förvaringstjänst

Skrivet av företaget

Here at Franklins Removals, we are a family run business established in 1985 offering the complete moving experience for our customers. With over 35 years of experience in the industry we have the full knowledge of what is required and your every need will be carefully adhered too. We offer International, European and UK Removal Services.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

349 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(349)

205 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Brilliant experience delivering our…

Brilliant experience delivering our furniture from UK to France. Thanks so much to Karl and Jamie on the day. Both very friendly, professional and careful with our belonging. They made a potential stressful day very easy and relaxed.

20 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Thank you Paul and Daz

Thank you Paul and Daz - two great ambassadors for Franklins. My delivery arrived today in my new home here in Spain and even through they had been on the road for two days and I was their first stop, they could not have been more cheerful, professional and caring. If you choose Franklins then ask for these two guys - you won't be disappointed.

19 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Let down at the last minute

Booked months ago to move us from UK to Spain collection 28th May. Recieved a phone call from them today (19th May) to say part of the shared load had cancelled and its not financially viable for them to deliver our goods on the agreed date. They will deliver as soon as possible but no set date. When pressed for a date they said beginning to mid July! Not sure what we are meant to sleep on etc until then! No empathy on the phone as to how stressed this news left us although they did say they would still collect and store our goods for free. And after asking if they still expected us to pay full price they offered to deduct £100. We have no idea what we are going to do and they just really wanted to refund our deposit to get rid of me. Moving abroad is stressful enough without this worry on top of everything. AVOID THIS COMPANY unless you have a back up plan

19 maj 2026
Omdöme utan inbjudan
Logotyp för Franklins Removals LTD

Svar från Franklins Removals LTD

Thank you for taking the time to leave your feedback. We are genuinely sorry that your experience with us fell below the standard we aim to provide.

Your move to Spain was carried out as part of our shared-load groupage service, and unfortunately on this occasion we had to delay the delivery of your consignment. While delays of this nature are unusual, we fully appreciate the inconvenience this caused you, particularly as you incurred additional expenses. We are also sorry that our communication during the delay was not as good as it should have been and that you had to chase us for updates.

We are equally sorry that some of your belongings arrived damaged and that you have reported items or components missing. We completely understand how disappointing this must have been after already experiencing a delay.

Your claim has been submitted and, once a claim enters the formal claims process, its assessment and settlement are handled by the independent company dealing with the claim. However, we appreciate that the length of time you have been waiting for an update has added further frustration to an already disappointing experience.

On this occasion, we accept that we could have handled matters better, particularly with regard to communication, and we sincerely apologise.

We hope that the outstanding claim can now be brought to a conclusion as soon as possible.

Betygsatt 5 av 5 stjärnor

Issac and Jamie were brilliant

Issac and Jamie were brilliant, didn't stop. They also boxed what l hadn't been able to and was careful with the fragile things. l would give them 10 out of 10. Aiden and Keiron came to help with the unloading at the new address which helped a lot as we had a lot of boxes and they had to use the stairs, as the lift was narrow.

12 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Trouble free excellent move

We used Franklins to move our house contents from France to England. Bev and Emma were really helpful they organised all the paper work, and gave good advice when we contacted them for help. Lee and Michael collected our belongings and Kieran and Aiden delivered them to us a few days later. Perfect, all the items were returned nice and clean and no damage to anything. All the lads were very friendly and professional moving our belongings quickly without fuss. This is the second time we have used Franklins and we would definitely use them again if the need arose. Thank you for a trouble free move.

8 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Stress free relocation!

Absolutely fantastic experience start to finish. It's such a stress relocating from one country to another but Franklins were unbelievably helpful throughout the process. Big thanks to Bev for organising and then Issac and Jamie for all the help underloading. Super good on price too. Would definitely recommend!

15 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

10 out of 10 service from Lewis &…

10 out of 10 service from Lewis & Kieran today. They loaded the truck up very efficiently and they were respectful of all my belongings.

If I ever need to recommend a delivery company for home moves this would be the one! I’m sure I will use them again in the future.

14 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

London to Spain

Couldn't be more delighted with the service by Franklin's Removals. Bev in the office was great, really helpful and quickly responded to my questions.
Jamie G and Isaac picked up my belongings swiftly and carefully. Lee and Daz met me at the delivery point and cheerfully unloaded everything super quick and carefully again. They helped review everything arrived and of course it had.Their price was one of the affordable quotes and definitely worth it for the service and delivery.

12 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very efficient and professional team.

Very efficient and professional team.
Issac, Lewis, Paddy and Jamie took good care of my one bedroom move out in Canary Wharf.
Everything was very smooth, from packing , furniture carrying to loading.

Highly recommend

13 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great experience for a fair price

Franklin removals managed my move from Germany to London and from London back to Germany. Both experiences were great, especially the guys on site were always super friendly, solution orientated - the last two being Zak & Leigh, thank you :) on top of the service on site, the communication and process with back office, especially Bev, was super straight forward and reliable. The price is good as well, my furniture was taken care of very well; so overall: great experience for a fair price. Would definitely recommend.

31 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Partial move pickup

Issac and Jamie G came to pickup a prepacked partial move. They were excellent, polite and super efficient
Highly recommended service of theirs!

28 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Moving from France to the UK

Moving from France to the UK, excellent service from Mick and Lee. Super friendly, careful, efficient and organised. Top organisation from Bev in the office. Thanks guys.

28 april 2026
Omdöme utan inbjudan

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