Frankieandbennys Omdömen 

1 069
TrustScore 3 av 5

2,8

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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Food quality is very poor. The restaurant seemed understaffed and everything seemed to take a really long time, even getting the bill took ridiculously long, however the staff were nice and profession... Se mer

Betygsatt 4 av 5 stjärnor

Lovely staff and Broadstairs restaurant especially A young lad called Tyler. Extremely polite, smiling and friendly to myself and my family. Told the manager and was told he had only worked there 2 we... Se mer

Betygsatt 2 av 5 stjärnor

service was AWFUL! there was about 6 tables of people and 2 waitresses on shift, we sit down takes them about 20 minutes to take our drinks and then when my daughter was about to tell us a story alr... Se mer

Betygsatt 1 av 5 stjärnor

Mark for Father’s Day ? Nightmare never again Very very poor, waitress was lovely obviously under pressure as it was busy. Other waitress gave us our food no cutlery no condiments not asked if the foo... Se mer

Företagsinformation


Kontaktuppgifter

2,8

Medel

TrustScore 3 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

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2,8

Alla omdömen

(1 069)

54 omdömen under de senaste 12 månaderna

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Betygsatt 4 av 5 stjärnor

Food was great as usual and we had a…

Food was great as usual and we had a birthday voucher to use. The lad serving was called sean and it was a bit of a shame as he was running around on his own serving but he dine a great job. There were a couple of ladies stood around barely helping him. So well done sean!! Hope you got to keep the tip we left you :-)

17 maj 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Total rubbish!!

Went to their White Rose outlet, ordered medium rare steak and tomatoe didn't have any mushrooms so gave me tomatoe halves. Steak was rare and cold, plus steak was tough, wife's food not much better. Won't be going there again, awful, stay away.

4 maj 2024
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Cardiff

Cardiff
Waiting a long time for food, then only part order arrived and got cold.
Fried chicken very dry, pasta like limp noodles. Only the meatballs was very good.
Sorry won't be returning.

20 april 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Exceptional Aaron

Aaron at Glasgow Airport served me last year, I said I would do a review and forgot! He was absolutely exceptional, such attentive service, professional and very welcoming and friendly . He deserves a special mention. Look forward to visiting again soon.

24 september 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Went to Leicester highcross Frankie and…

Went to Leicester highcross Frankie and bennys and I can they service was sooooo bad. Waiter was so bloody blunt and he didn’t want to even be there.
Took them ages to come and clear our table even tho I gave them eye contact as a hint I shouldn’t have to ask them.
Gave my 3 year old a table spoon to
Eat ice cream with WHAT THE ACTUAL HELL
We went as family to celebrate a birthday and really spoilt it for us.
Really am disappointed ☹️

13 april 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Dudley Frankie and Bennys bland food

Dudley Frankie and Bennys food bland nothing nutritional had chicken burger and fries no salad, very dry and bland. Not great value for the money you pay. Only been on a few occasions and never really enjoyed anything on these occasions.

2 april 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

A dispiriting experience at Bristol…

A dispiriting experience at Bristol Airport. Waited for at least five minutes at the reception desk. Restaurant barely half full. Waiter told me to order via the app when ready. This is where the fun started.

Three attempts to get onto the free airport WiFi. No joy. Turned Wi-Fi off. 1-2 bars of phone signal. F&Bs app working at the speed of a stunned slug. After several minutes I managed to order. Payment failed once on Apple Pay. Then failed twice on a debit card, taking ages in the payment confirmation cycle. No luck. Told the waiter that I’d had enough and explained I had given up. I left and order in Burger King next door. I was sat with my food in just 4 minutes. F&Bs is as rubbish as its 1 star reviews suggest.

14 mars 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

BASILDON FESTIVAL LEISURE F&B’s

Booked Basildon Festival Leisure Frankie & Bennys for my partners birthday, idiot waitress told my partner upon arrival that her sister had been in earlier with a cake,(it’s a surprise DUH) how thick can you be, absolutely fuming about it, better yet they decided to bring the cake out on their own accord (we said we’d give them a nudge when ready), to which the cake was bought out and sung to me (it was my partners birthday) whilst her sister was in the toilet, amazing service there Frankie & Bennys 👏 have emailed three times and still had no response - rude rude rude

10 februari 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I went with family to Frankie and…

I went with family to Frankie and bennys at Basildon . My ribs cost £17.50 I got chips and a corn on cob with it was still hungry , hardly nothin on the plate and the ribs was barely warm . Not happy with the food very basic Wetherspoons is better than this .

24 februari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

St David's Cardiff

Lovely warm.welcome and immediate seating by Amy. She was welcoming and fun. Lovely setting and lovely food for a mums and daughters lunch out. Thank you for the giggles x

24 februari 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

East Midlands Airport.

East Midlands Airport.
Service was bad, we were served by the most unhappy staff who had longer faces than Shergar.
The Drinks were extortionate and the food barely edible.
We had a burger and a chicken wrap.
The burger bun was rock hard and the meat looked preformed, it’s certainly wasn’t made on the premises. It was more salt than meat.
The chicken wrap was only slightly better.
1 larger wine and a small beer plus the food was £45. We will never return to a F&B again

23 februari 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Worst food ever.

FB Crowne Point Denton. Four of us and a baby visited today. We waited 70 minutes for our food and it was not busy at all. When it arrived, most (not all) was either inedible or cold. Initially they gave us free soft drinks but eventually when we were asked, how the meal was? I told them - bloody awful. To be fair, the manager said the meal was on him and we did not have to pay. Would I recommend this restaurant. Not a chance - stay away and go to TGI Fridays in the same shopping centre.

14 februari 2024
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Our server was lovely so no disrespect…

Our server was lovely so no disrespect to her, but we had the wrong order and the big eats menu which consisted of 3 pieces of the thinnest "pizza" I've ever seen and a small handful of fries!! All portions were very small and the prices were very high. Food was burnt too. Came away disappointed and hungry! What happened to Frankie and Bennys!!!!!

27 januari 2024
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Wembley branch- great

It was a great spot, had a booth to ourselves and the service was super quick and our server, Vasilica super kind. It was a belated birthday meal and she was very warm and welcoming, thank you.

4 december 2023
Omdöme utan inbjudan

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