Fragrancedubois Omdömen 

I placed my first order with Fragrance Du Bois after considering their perfumes for a long time. I ordered four AM & PM Discovery Bags, partly because I wanted to explore the brand properly before choosing a full-size 100 ml bottle. My order was worth more than €100 to qualify for free shipping, as FdB charges an exorbitant 42€ for shipping otherwise.

Their website clearly states that every order includes two complimentary samples, but my parcel arrived with only the items I purchased and no complimentary samples at all. I contacted their customer service about this twice, but received no response whatsoever.

This is not the experience I expected from a luxury boutique fragrance company. Mistakes can happen, but simply ignoring a customer after an issue is raised feels very disappointing, especially from a brand positioned at this price level.

Their products may be great, but the service in my experience was very poor. Because of that, I would recommend buying Fragrance Du Bois from a local perfume store or a different online retailer instead.

I had placed an order on the 18th and my order has yet to be shipped out. I can't reach anyone and no one has responded to my emails. I'll give it a few days before I call AMEX to give me money money back.

I ordered the producer Michael AM/PM discovery set, which is just 2 very tiny sample bottles, these were priced at £35! But had a 10% discount code from producer Michaels YouTube channel.
The package arrived and was beautifully packaged, but when I opened the small net bag containing the 2 sample bottles was seriously annoyed and disappointed by the fact they had printed on them “Free sample not for sale”
So I emailed fragrance Dubois to ask why, that was 2 weeks ago now, and they haven’t bothered to even reply to me, which I can only assume that they know they should t be charging for what is free when you go into most stores, I didn’t mind paying for postage or even a bit towards the beautiful packaging, but over £30 for free samples, absolutely disgusting. Never buy from these con artists.

A beauty concierge introduced me to Sirene at one of your major stockists, and I fell in love with it purchasing it this week gone at £235 for 75ml

I’ve worn this fragrance twice now and the aroma doesn’t last longer than a hour.

I’m massively disappointed as it’s a beautiful fragrance. My shower gel aroma lasts longer and it’s fragrance free.
It’s put me off trying niche brands, and I wish I could take it back.

One of my favorite fragrances for winter time is the New York Fifth Avenue. I purchased this from one of their stockists in North Carolina about a year and a half ago. After only a couple of uses, I noticed that the bottle was leaking slightly and then the cap no longer fit. I reached out to Fragrance Dubois directly through their website and they immediately sent me a replacement with zero hassle. I expected they would send me a replacement cap and not an entirely new bottle! I should have reached out sooner when the problem started but didn’t think they would do anything about it because a lot of times things can happen after user error. I can say they provided excellent service from an excellent brand. I have several of their fragrances and can attest that they use only the best quality scents and Oud their fragrances and I appreciate them standing behind their brand.

If you wanna be different to the others, do not hesitate to order your next fragrance from du bois!There is no words how good they are!I use to buy top brand perfumes, but everyone knows them.When I wear these, always get a few comment how good I smell, but no one knows what brand is it, and that gives you the uniqueness!And they last almost all day.

I bought the oud orange hair mist and was disappointed I could t pick up the oud in it at all. The vanilla dominates which is a little too sweet.

This company has the best customer services in fragrance brand I have ever seen. Amazing communication very friendly and ardent. Buy with confidence. They deserve 10 star but I can’t give it. Thank you well deserved.

I got one of the discovery sets, and the free shipping was really appreciated, since shipping to Australia is usually pretty costly. The fragrances themselves are absolutely gorgeous. Highly recommend if you have the $

Love the fragrances, shipping was very fast. Overall very happy with everything!!

I been thinking of buying this house of fragrances for a while but the price was on the high end. I finally decided to purchase it and it didn’t disappoint. The parfum is one of the best , last all day long and smells great. Loved the packaging and the case it came in. I even got 3 samples from them. I been using it every day now and can’t wait to get another one from them.

Excellent service! I am very pleased and will use your service in the futur again. Many thanks!

Great product, expensive though

Shipping was amazing!! The Fragrance is even more amazing then I thought. Once you experience the quality and complex layering of scents is first class. All the smells are not over bearing, But you just cant get enough. I ordered the samples and already putting my order together for what i like.

The communication and the tracking of the package very efficient and also the delivery was very fast and the product well protected, very reliable to buy in this Store ... A +

I just purchased Serbian Rose and it's a beautiful scent. My package arrived quickly and I love my parfum.

Fragrance Du Bois The Prive collection “SAHRAA” when I felt it on my arm, I could not stop my nose from feeling this fragrance almost to the bonemarrow. It is so mysterious, masculine, absolutely crazy scent Oud (”,) #FragranceDuBois 🔥🔥🔥

I am a fan of these perfumes in terms of natural ingredients and the best scent wellblended and about terms of service I am classified as outstanding very happy

Fragrances were of good quality. Item arrived well-packed.

Great service , as always, from Fragrance du Bois. My product was in stock as advertised and the delivery was on time. The presentation is amazing and the fragrance sublime!