Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I have ordered from Fracture before and really liked the quality. Some of the prints this time look overexposed and horrible. They immediately replaced them and fixed them to look so much better! T... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

Results were stellar. I ordered two different surfaces of the same print to see if the ambient reflections would be an issue for the glossy and the satin finishes. I also wish you had a 24x36” offeri... Se mer

Betygsatt 4 av 5 stjärnor

I placed my second order recently because my 1st order was excellent from ordering to delivery. The quality of the Fracture photos on glass are amazing. Both orders were for birthday gifts for fami... Se mer

Betygsatt 3 av 5 stjärnor

Not quite what I hoped. I ordered two pictures. One looks pretty good but the one I really wanted doesn’t look as good. I still haven’t hung them yet while viewing them in different places. I guess... Se mer

Företaget har svarat

Företagsinformation

  1. Fotoutskrift

Skrivet av företaget

Fracture prints your digital photos directly on glass to create vibrant, frameless works of art. Glass Prints are delivered to your door ready-to-hang and with a lifetime quality guarantee. For a modern take on the traditional framed photo, look no further.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

659 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 20 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Sorry I haven’t had back to you before…

Sorry I haven’t had back to you before now, but this was a Christmas gift! I took the photo of the northern lights where we live. It arrived packaged safely and it is beautiful! Thank you for helping a great memory stay alive. 👏👏👏👏👏😊

25 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I love the product

I love the product. Unfortunately I ordered a large print and lost some clarity; my mistake. It’s still nice!

23 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Trips to remember, never forgotten

Love my Fracture glass prints! I have a picture from the many trips we have taken, to look at daily and remember them! I will be starting a new wall in a different room, different format soon! These are Matte glass, which does not show glare…yet hard to believe glass, even though beautiful! I will try the non/matte next room. No better way to cherish these memories!!

18 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great customer service!

Wanted to give a review of my experience with Fracture. My item was destroyed during shipping and was never notified that it was destroyed. Three weeks later I received from this shipping company a piece of cardboard and a letter that said during shipment product was destroyed. No other directions. I contacted Fracture and they were very disappointed with the shipping company. The next day Fracture contacted me and had already reprinted the picture and were sending it two day shipping. I received it in two days and the picture was beautiful. Thumbs up to Fracture for taking care of their customers so quickly and efficiently. Highly recommend this company.

19 december 2024
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

The glass portrait was chipped at the…

The glass portrait was chipped at the corner when received

11 december 2024
Omdöme utan inbjudan
Logotyp för Fracture

Svar från Fracture

We're so sorry your order arrived chipped like that, Liron! We're more than happy to get you out a replacement right away. That should be on the way soon and arriving early next week—if you have any questions, don't hesitate to reach out to us at support@fractureme.com

Betygsatt 5 av 5 stjärnor

I have ordered from this company many…

I have ordered from this company many times. Most items were gifts and were amazing.
Recently had an order that needed some correction. Error on my
Part. They replaced the product and sent it fed ex!!! Awesome customer service!!!!

15 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The Fracture Support team is unparalleled.

The Fracture Support team is unparalleled in service and commitment. They worked with me to match the hue and tint of a new print to an older print. They are dedicated to their 100% customer satisfaction guarantee and such a joy to work with. We will continue to be customers!

25 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great process and products

Great ordering process, quick shipping and wow what a beautiful result. Starting our first gallery wall with our favorite photographs from Ireland. Really impressed with both quality and pricing.

3 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Love these glass prints!

Love these glass prints!! My first print was a gift from my brother and I loved it so much I've ordered more - photos for myself and for gifts!! And I love the stands!!!

11 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Better than I hoped!

Thank you for our lovely photo memory! This was a pic from my iPhone and I ordered the large sized square. Perfect fit and the colors are brilliant! Glad to support a U.S. business and love the tour of the process on your site. Best part, it even arrived early! Thank you for a great product and service!

7 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I recently received my order and it was…

I recently received my order and it was perfect! The colors are vibrant and the photo are true to the original or even better. This is a Christmas gift for my wife because we recently lost her mother in June due to a long battle with dementia. This photo was taken in 1992 when we were recently married. I know she will love it and we will have a lot of tears of happiness. Thank you for your work.

10 december 2024
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

My print was not as clear as the one I…

My print was not as clear as the one I uploaded. Seemed blurry. I bought for a gift for a family member. Now not sure about giving it.

29 november 2024
Omdöme utan inbjudan
Logotyp för Fracture

Svar från Fracture

We're so sorry your print turned out like that, Tracy! We have a 100% Happiness Guarantee on every order, and we'd love to get you a replacement that looks much better to give as a gift. Can you please send an email to our team at support@fractureme.com with your name and order number? We'll get on it right away.

Betygsatt 5 av 5 stjärnor

Beautiful result

I got this after comparing with printing on metal for a picture I took while on vacation. I got the glass print because it was slightly lower cost. The final product is amazing. It was delivered quickly and when it arrived I was surprised at the care taken in packaging. Mounting was easy and it have gotten several compliments on the picture since I hanged it.

3 december 2024
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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