Lynne Dickaty was fantastic. My car renewal quote was given with outdated information held on account (my fault) she quickly updated the system which cut my final payment in half next month. The renew... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I cannot fault the Forces Mutual team, particularly Sally McShea. She was extremely helpful setting up various insurances for me. She explained and outlined everything to me in detail. I knew exactly... Se mer
Företaget har svarat
Jennie Lewis from Forces Mutual was exceptional. She went above and beyond to help me find the right policy, explaining everything clearly and making sure it suited my needs. She even took calls outsi... Se mer
Företaget har svarat
Sue was helpful and thorough. She navigated the systems and helped find solutions. I could not have asked for more. Thank you Forces Mutual
Företaget har svarat
Företagsinformation
Skrivet av företaget
Committed to offering a competitive range of insurance, money and health products to meet the needs of the Army, RAF, Royal Navy and Royal Marines, we exist only to improves the lives of the military and their families.
Kontaktuppgifter
3rd floor, Exchange Station, Tithebarn Street, L2 2QP, Liverpool, Storbritannien
- 0151 363 5290
- forcesmutual.org
4,8
Utmärkt
268 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
laura was extremely lovely to us who…
laura was extremely lovely to us who came to the appointment and has a great sense of humour.
Very lovely person
10 mars 2026
Omdöme utan inbjudan
Svar från Forces Mutual
Hi Ashley,
Thank you for taking time to leave a positive review for Laura, its great to hear that she helped you arrange your cover with a smile! We will share this with Laura and wider team,
Clare - Regional Manager
Quick and easy purchase
Quick and easy purchase. Can't comment on the service as hopefully won't need to use it!
17 mars 2026
Svar från Forces Mutual
Hi Amanda,
Thank you for taking the time to leave a positive review. We are happy you found our online journey quick and easy to use. We will make sure your feedback shared with the wider team,
Clare - Regional Manager
Everything was explained clearly and…
Everything was explained clearly and advice given, didn’t feel pressured
10 mars 2026
Omdöme utan inbjudan
Svar från Forces Mutual
Hi Gerran,
Thank you for taking the time to leave a positive review. We are delighted to hear that the advice you were given was clear and helped you to make an informed choice. We will share your feedback with the wider team,
Clare - Regional Manager
Thanks Karoline
Karoline was very helpful with getting me to understand my insurance. She was insightful and friendly.
20 mars 2026
Omdöme utan inbjudan
Svar från Forces Mutual
Hi Blake,
Thank you for taking the time to leave Karoline a positive review. Its great to hear she was helpful. We will ensure your feedbacks shared with Karoline and the wider team,
Clare - Regional Manager
Great service from Sally in particular
Great service from Sally in particular. She was incredibly helpful and professional while guiding me through my insurance options. She made an unfamiliar task feel effortless. Highly recommend her and the team.
26 februari 2026
Omdöme utan inbjudan
Svar från Forces Mutual
Hi Hasan,
Thank you for taking the time to leave Sally a positive review. Its great to hear that she helped guide you through your options in a helpful and professional way. We will ensure your feedback is shared with Sally and the wider team,
Clare - Regional Manager
Excellent service
From the very beginning Jennie Lewis guided me through the process of life insurance in a knowledgeable and a professional way. This allowed me to make an informers choice on the policy which met my needs.
I can highly recommend the company and Jennie in particular.
5 mars 2026
Omdöme utan inbjudan
Svar från Forces Mutual
Hi Catherine,
Thank you for taking the time to leave a positive review. We are delighted to hear that Jennie helped you make an informed choice on the policy that was right for you. We will ensure your feedback is shared with Jennie and the wider team,
Clare - Regional Manager
Great customer care and very…
Great customer care and very profesional. Highly recommended.
7 mars 2026
Svar från Forces Mutual
Hi Ganesh,
Thank you for taking the time to leave a positive review, we will ensure your feedback is shared with the wider team,
Clare - Regional Manager
Forces mutual services meeting
Sally was really helpful in explaining the different services provided and helped decide what was best for my situation.
4 mars 2026
Omdöme utan inbjudan
Svar från Forces Mutual
Hi Connor,
Thank you for taking the time to leave a positive review, we are delighted to hear that Sally was helpful and gave you the information you needed to make an informed choice.
We will ensure your feedbacks shared with Sally and the wider team,
Clare - Regional Manager
Fantastic
Great having insurance that’s forces specific. It was easy to get online quote and great price
11 mars 2026
Svar från Forces Mutual
Hi Jane,
Thank you for taking time to leave a positive review, we are pleased you found the online journey easy to navigate and you were happy with your premium.
We will ensure your feedback is shared with the wider team,
Clare - Regional Manager
Had sophie as my advisor
Had sophie as my advisor she was fantastic very helpful
18 februari 2026
Omdöme utan inbjudan
Svar från Forces Mutual
Hi Callum,
Thank you for taking the time to leave a positive review. We are pleased to hear that Sophie was helpful, we will ensure this is shared with Sophie and the wider team,
Clare - Regional Manager
Jennie was very helpful
Jennie was very helpful. Took me through all the policies
6 februari 2026
Omdöme utan inbjudan
Svar från Forces Mutual
Hi Pricilla,
Thank you for taking the time to leave a positive review. We are pleased to hear that Jennie was helpful, we will ensure this is shared with Jennie and the wider team,
Clare - Regional Manager
Svar från Forces Mutual
Hi Jordan,
Thank you for taking the time to leave a positive review. We are pleased to hear that our advisor was helpful, we will ensure this is shared with the wider team,
Clare - Regional Manager
Very easy to set up
Very easy to set up. Kind workers. Supplied plenty of information which made it easier to choose the right insurance.
4 mars 2026
Omdöme utan inbjudan
Svar från Forces Mutual
Hi Alfie,
Thank you for taking the time to leave a positive review, we are delighted our advisor was able to help.
We will ensure your feedback is shared with the team.
Clare - Regional Manager
Definitely recommended
I found Paula to be very helpful, she explained all the information and details very thoroughly. If I need any more help I’ll definitely be going back to her.
11 februari 2026
Omdöme utan inbjudan
Svar från Forces Mutual
Hi James
Thank you for taking the time to leave a positive review, we are happy to hear Paula was helpful and thorough.
We will ensure your feedback is shared with Paula and the team.
Clare - Regional Manager
She took her time to explain everything…
She took her time to explain everything and provide me with a lot of options and ideas to choose from.
16 februari 2026
Omdöme utan inbjudan
Svar från Forces Mutual
Hi Oheneba,
Thank you for taking the time to leave a positive review, we are delighted our advisor was able to help with options to meet your needs.
We will ensure your feedback is shared with the team.
Clare - Regional Manager
Helped me find the best insurance for…
Helped me find the best insurance for me and then helped when issues arose in the process and followed up if things were missing
18 februari 2026
Omdöme utan inbjudan
Svar från Forces Mutual
Hi Vinnie,
Thank you for taking the time to leave a positive review, we are delighted our advisor was able to help throughout the process of setting your cover up.
We will ensure your feedback is shared with the team.
Clare - Regional Manager
Life insurance
My Partner and I wanted to set up a life insurance policy, so I sought guidence from Forces Mutual.
After giving Lisa Buffey (Forces Mutual) a call to discuss some options, I was able to arrange a face to face meeting for the next day.
Lisa was very helpful, she took me through the process step by step and explained everything carefully with full transparency.
By the end of the meeting, Lisa provided me with several policy options that best suited my situation as well as the knowledge for me to make an informed decision.
My experience with Forces Mutual was excellent and I would recommend them to anyone.
25 februari 2026
Omdöme utan inbjudan
Svar från Forces Mutual
Hi Ash,
Thank you for leaving positive feedback for Lisa. We are very happy to hear you had an excellent experience and that you would recommend us.
We will ensure this gets fed back to Lisa and the rest of the team.
Heidi
Regional Manager
Great Representative
Had a great briefing from Sophie who really explained things well. We then had a meeting afterwards where we went in to depth about my needs and she was really accommodating and honest with everything. Highly recommended
26 januari 2026
Omdöme utan inbjudan
Svar från Forces Mutual
Hi Samuel,
Many thanks for taking the time to leave a review for Sophie. Its great to hear she explained things well and that she was accommodating and honest.
We will feed this back to Sophie and the rest of the team.
Heidi
Regional Manager
Really engaging and helpful staff who…
Really engaging and helpful staff who explain everything to a great degree
26 februari 2026
Omdöme utan inbjudan
Svar från Forces Mutual
Thank you Cam for taking the time to feedback, we appreciate you leaving a positive review.
Heidi
Regional Manager
Really thorough
Really thorough, explained everything perfectly and always had my best interests.
16 januari 2026
Omdöme utan inbjudan
Svar från Forces Mutual
Hi Spike,
Many thanks for leaving us positive feedback, its great to hear you had everything thoroughly explained to you.
Heidi
Regional Manager
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.