Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
2,0
10 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Never pay for foodpanda by bkash.. This company uses one sided policy that protdects themself. Always check the order you get.. then pay cash only if all the item are delivered.
There is no way to contact custpmer aupport ..
Foodpanda Bangladesh is a fraud company. They deducted online payments for two of my orders. They issued a refund for one order but informed me that I will not get the other, even though both orders are shown as delivery completed!
I ordered a pizza from Pizza Burg through the foodpanda app. The restaurant is very close to my house, and the delivery should have taken 15 to 20 minutes at most. However, instead of coming to my location, the foodpanda rider went in the completely opposite direction to deliver other orders first.When I asked the rider about this, he mentioned that the foodpanda system directed him to finish those distant deliveries before mine. Because of this terrible logistics and routing system, the pizza arrived almost 2 hours late.A hot item like pizza becomes completely cold, soggy, and inedible after 2 hours. My child waited for a very long time for this food and eventually fell asleep without eating. This has caused us immense harassment. Both foodpanda and Pizza Burg need to address this, as providing this kind of service is completely unacceptable. I demand a full refund for this ruined order
The worse place anyone can order from. I ordered from a place named Pizza Burg - Chittagong but they delivered the food very late and it was extremely cold. I complained and wanted a refund but instead they kept stated about feedback and cancelled the chat without listening to the customer. Very disappointed with the customer service and crap service. They don’t care.
Foodpanda BD is a scammer. I recently ordered what was supposed to be a complete meal, but the experience turned out to be a disaster. The restaurant accepted my order without issue, yet I soon received a partial refund notice without any explanation. Shortly after, I was contacted by the delivery person who informed me that a key component of the meal was missing. Without that essential part, the meal was incomplete and unappetizing.
What’s even more frustrating is that there’s no way for customers to directly reach out to support via the app. I was only contacted by customer support after their rider reported the issue. When they called, they informed me that canceling the order would forfeit any refund, leaving me paying for a meal I never received in full.
It’s utterly unacceptable that Foodpanda BD processes orders that they can’t fulfill, leaving customers with no recourse. I strongly advise potential customers to be extremely cautious when ordering from them.
9/21/24
Terrible delivery experiences always occur on this app. Missing food items, sudden cancellation of orders on their end without any explanations whatsoever, and vouchers can mysteriously disappear in the midst of payment. Personnel on the app also couldn't be bothered to improve their services, showcasing poor attitude and professionalism from time to time. I rarely have problems with other delivery apps, not sure why this one foodpanda is always messing things up. My resting 1/10.
Pandago rider stole 5k BDT worth of product. Their customer is so disgusting for them to say they cannot do anything about it. + Customer support feels like more like automated bots rather than human.
I placed an order while fasting keeping in mind that still an hour to go and food will be delivered by this time. After 30 minutes rider asked me about the exact address and informed that it will take more than 1 and half hour as the restaurant is out of stock.
Not for the first time. They have worst customer support policy. They don't bother to solve any issues proactively. You have to push them thousand times. I have not got a refund for stock out items of an order even after one month. I'm still knocking them on chat but no potential solutions. I would rather say they stole my BDT255 for Order #Order #u5cn-36pt
I don't know about their customer service but as a merchant, their services are worst.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
