Fast delivery but pixel charger stopped working after 4 months. Luckily there are unofficial mains adaptors that achieve the same purpose at a fraction of the price
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Took out a new SIM only contract with Three through Fonehouse. It was easy to call them and get through to the right team to check the details of the contract. The agent was knowledgeable, polite, and... Se mer
Such wonderful service. A rare thing today and, as I am "getting on" in life they were so helpful. A young man called Matt in Newton Abbot dealt with multiple problems so efficiently over 4 visits. A... Se mer
Internet shopping, never was it so easy to find what you want, when you want it? Fonehaus appeared as I scrolled down and had what I wanted and had what I wanted at a competitive price, so it was an a... Se mer
Företagsinformation
Informationen kommer från olika externa källor
We are an online retail store for genuine mobile phone accessories based in the UK. Our products consist of authentic mains chargers, data cables, in car chargers, wired headphones, wireless/bluetooth headsets, cases, back covers and batteries. We offe...
Kontaktuppgifter
Storbritannien
- info@fonehaus.co.uk
- fonehaus.co.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I thought I have been scam but they…
I thought I have been scam but they were real and is super fast charging charger.
Beware - they sell used stuff but claim it is brand new
Summary: they take used accessories from phone boxes and sell them as brand new.
I ordered a set of Samsung earphones from themselves, advertised as brand new.
I was expecting to receive brand new earphones in sealed Samsung packaging - instead I received a set of earphones taken from a Samsung phone box .
I already have an issue with this because brand new means in original, sealed, unopened packaging, so the best they can advertised their item as is "unused".
But to add insult to injury, the earphones had been clearly taken out of their container, used, and then shoved back in the container.
They refused to refund, claiming that I had to pay the postage.
In the end, I had to open a case with Paypal, and got refunded by them.
I will add that the gentleman I dealt with in the Paypal dispute was nothing short of rude.
Note that I have nothing against used items, but I wouldn't buy used earphones for sanitary reasons.
Had I wanted one, I would have bought it from eBay at a much lower price.
order confirmed Friday 9 February for
order confirmed Friday 9 February for
Next day special delivery
did not arrive until after departure on holiday
actual date posted 14 Feb per Royal Mail stamping so hardly surprising
discovered on return home 28 Feb
£13.98 taken under false pretences
First time used Fonehaus -simple
First time used Fonehaus -simple, straightforward and hassle free. Thanks.
I always buy from Fonehause because I…
I always buy from Fonehause because I trust the quality and the delivery is fast
Samsung charger lead
Fast delivery (ordered Thursday and delivered next day), great product just what needed. Much cheaper than if ordered from Samsung because not a genuine Samsung lead as I have a genuine one with another phone and the quality isn't the same.
Excellent customer service, excellent products and range.
Excellent customer service. There was a problem with my order - my fault - which was dealt with efficiently and pleasantly.
Totally scam don't trust anyone please…
Totally scam don't trust anyone please 😭
For formality they guys ask me about order number and contact information but still not receiving any information about order and money back 😞
Good product
Taking wrong amount of money out account
No hassle transaction & quick delivery
Simple, straightforward and hassle free - more important than anything else these days!
Received Huawei earphone without packing
I ordered a Huawei AM116 earphone, but received a naked earphone without package, not even a simple paper box. There is no way to know if this is an original Huawei earphone in the correct model. Could be a fake one or a returned one. Contacted Fonehaus and they said they had no packaging from Huawei. All of their small items got no packagings and that is the way of on-line selling. This is not true, all Huawei products must have packaging, otherwise they are not called Huawei. I doubt if Fonehaus got the products from the original manufacturers, but from black market. They advertised on their website for original Huawei products but sell fake ones to the customers. Avoid them by all means.
Genuine Samsung? No packaging - Hmmm
Ordered what was advertised as a Samsung Watch Charger (OR900BBEGWW) expecting it to arrive in Samsung packaging.
It arrived without any packaging, and when queried was told it was from a 'Samsung Bulk Pack', and that the fact someone had printed 'Samsung' on the cable meant it was genuine.
The cable could be genuine, but I think it's highly unlikely that Samsung would ship cables in a clear plastic bag with an elastic band around it.
Fonehaus were unable to send me a photo of the 'Samsung Bulk Pack' my cable was from, so I'm unable to verify the claim of it being from a 'bulk pack'.
Postage took longer than expected but…
Postage took longer than expected but within a reasonable delivery time frame.
The product didn't come!
Fast delivery and quality battery
Easy ordering and pleased with my item
Easy ordering and pleased with my item. Thanks.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








