FlowersDirect.ie Omdömen 445

TrustScore 4 av 5

4,0

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I had a wonderful experience with this flower shop. From the moment I contacted them to place my order, they were incredibly patient and took the time to explain everything clearly. I had many que... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

We received four white roses and two white hydrangea blooms in a nice box arrangement but they went gray and wrinkly within two days. Very disappointed.

Företaget har svarat

Betygsatt 1 av 5 stjärnor

If I could leave 0 stars i would. V poor customer service...even from the manager. I ordered twice ...mistakes in both orders. Flowers direct blamed courier service and wouldn't commit to any g... Se mer

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Betygsatt 5 av 5 stjärnor

Flowers were delivered to the right place and on time. They looked lovely and there was no fuss getting them there. Good value and easy to send a message with them, which wasn't the case when I looke... Se mer

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Företagsinformation

  1. Hem och trädgård

Skrivet av företaget

Flowersdirect.ie is an online flower store that offers a delivery service throughout Ireland. At Flowersdirect.ie we have gained a reputation for the quality of our customer service delivering beautiful flower arrangements and our delivery service. On Flowersdirect.ie, customers can order flowers from a large selection of arrangements and bouquets. Each flower arrangement contains fresh cut flowers expertly hand-tied by experienced florists. At Flowersdirect.ie we provide flowers for all occasions and our website is easily navigated which makes finding the perfect bouquet simple. Flowersdirect.ie also provides flowers for corporate and social events, weddings, funerals, birthdays and anniversaries. At Flowersdirect.ie we also cater for different price ranges and bouquets are available for all budgets.


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

445 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

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Betygsatt 5 av 5 stjärnor

From Australia with love

I live in Australia and wanted to ensure my daughter in law received flowers on her actual birthday. Thanks to you she did and she loved them. Getting them delivered on the day was very important.
They were beautifully presented and value for money

25 november 2024
Logotyp för FlowersDirect.ie

Svar från FlowersDirect.ie

We're glad we made your daughter in law day's special through your gift with our beautiful flowers, Carmen.

Betygsatt 5 av 5 stjärnor

I recently received a fab bouquet of…

I recently received a fab bouquet of pink roses, they lasted over two weeks, so I decided to purchase some for a friend, who absolutely loved them.

24 november 2024
Logotyp för FlowersDirect.ie

Svar från FlowersDirect.ie

Thank you so much for the positive review, Elaine! :)

Betygsatt 5 av 5 stjärnor

Great quality and service

Flowers direct have an easy to navigate webpage, secure payment, lovely quality flowers and gifts that arrived on time. My friend was delighted with the surprise.

20 november 2024
Omdöme utan inbjudan
Logotyp för FlowersDirect.ie

Svar från FlowersDirect.ie

Thank you so much Aine!

Betygsatt 5 av 5 stjärnor

Website easy to navigate

Website easy to navigate. Service was very professional. And the flower where absolutely beautiful and lasted ages.

25 oktober 2024
Logotyp för FlowersDirect.ie

Svar från FlowersDirect.ie

Thank you so much for the positive feedback, Tanya :)

Betygsatt 1 av 5 stjärnor

Disappointing gift on two separate occasions

This is the second time I've received flowers from this company from separate friends. Both times the flowers have been browning at the edges, wilted and overall dissapointing. I appreciated my friends' kind gesture but felt dissapointed their money was spent on such poor quality flowers. Would really not recommend, local florists would 100% provide better quality bouquets as has been my experience anyway.

7 november 2024
Omdöme utan inbjudan
Logotyp för FlowersDirect.ie

Svar från FlowersDirect.ie

Hi Sara, thank you for taking the time to share your feedback, and we're truly sorry to hear about your disappointing experience with our flowers. We always aim to deliver the highest quality products, and it’s concerning to hear that your bouquets did not meet that standard. Please feel free to reach out to us directly at customer.service@flowersdirect.ie to rectify this.

Betygsatt 2 av 5 stjärnor

The flowers were disappointing however!

We The flowers were disappointing, not very fresh and a very small bunch. Since then Flowersdirect have reached out and offered to replace which is very decent of them . I will review following this

25 oktober 2024
Logotyp för FlowersDirect.ie

Svar från FlowersDirect.ie

Hi Niamh, thank you for taking the time to share your feedback. We're sorry to hear that the flowers did not meet your expectations in terms of freshness and quantity.
We will reach out to you to rectify the issue.

Betygsatt 3 av 5 stjärnor

Flowers were fabulous and card but the…

Flowers were fabulous and card but the 2 boxes of chocolates I ordered and paid for were never delivered

25 oktober 2024
Logotyp för FlowersDirect.ie

Svar från FlowersDirect.ie

Hi Noreen, thank you for taking the time to share your feedback. We're very sorry about the missing chocolates.
We will reach out to you to rectify the issue.

Betygsatt 3 av 5 stjärnor

Late

Ok, well the flowers were lovely as usual. But i booked and paid the 15.99 or whatever it is for the morning slot. Specifying if they could be left before 12noon. As my mum would have left to go get her pension(I know 1pm is the cutt off) but still, you're up in Sandyford right? She's on Leopardstown Road... I should of not bothered with paying the extra. Thats all. Flower and card were beautiful.

25 oktober 2024
Logotyp för FlowersDirect.ie

Svar från FlowersDirect.ie

Hello Melissa, we wanted to apologise for the inconvenience regarding the delivery timing. We will reach out to you to rectify the issue.

Betygsatt 1 av 5 stjärnor

Awful company

Awful company. Don't give them a cent.
I ordered 3 bouquets, they delivered me 1. Customer service was awful. I needed all 3 as they were for a trio of girls and needed to match. I told them they would send the courier back to collect the 1 they delivered and they refused. Manager was rude. I'm now stuck with 1 sub par bouquet and must go find 3 new ones for the event today. Worst experience I've had with customer support. Manager literally said to go ahead and leave a bad review cause they have plenty of good ones. Also hung up on me twice. Zero star company, save your money and shop somewhere else

25 oktober 2024
Omdöme utan inbjudan
Logotyp för FlowersDirect.ie

Svar från FlowersDirect.ie

Hi Shane, we're truly sorry to hear about your experience with us. This is not the standard we strive for, and we apologise for the frustration and disappointment caused.
We understand how important it was for you to have all three bouquets for your event. Your feedback is invaluable, and we'll ensure it is addressed with our team to prevent this from happening in the future. Our sincere apologies again for the inconvenience caused.

Betygsatt 5 av 5 stjärnor

I accidentally filled out order form…

I accidentally filled out order form wrong and the company were right on it to correct it for me. I did it a second time (I forgot to put what I wanted in the card). It was no problem for them. They also sent an email when flowers were delivered. I would use them again.

24 september 2024
Logotyp för FlowersDirect.ie

Svar från FlowersDirect.ie

Thank you Philomena for the kind words, we look forward to your next order :)

Betygsatt 2 av 5 stjärnor

Didn’t even say who they were from no…

Didn’t even say who they were from no card after I told the guy what I wanted my sister taught that someone else had sett the until I asked had she received them , very poor performance
Peter Wynne

24 september 2024
Logotyp för FlowersDirect.ie

Svar från FlowersDirect.ie

Hello, Peter. Thank you for reaching out. We're sorry to know that there's an issue with your flower order. We've sent you an email, let us help resolve your issue and discuss things further.

Betygsatt 4 av 5 stjärnor

Lilies opening too late, but problem taken care of

Delivery was good. We had the problem that only two of the lilies ever opened, and only a full week after delivery. At that time the roses were not pretty anymore. For 50 Euro this was disappointing but customer service was excellent though. We got a new bouquet and that one was great.

24 september 2024
Logotyp för FlowersDirect.ie

Svar från FlowersDirect.ie

Hello, Martin. We're sorry about the inconvenience caused. We've sent you an email. Let us help resolve your concern asap. Thank you.

Betygsatt 5 av 5 stjärnor

Amazing

We have received many different arrangements over the last few weeks as a result of a bereavement. To say that each one was beautiful is an understatement!!!! The white roses lasted nearly 4 weeks!!! I have never known this before and the beautiful colours and flowers in other arrangements were fabulous. Thank you

22 augusti 2024
Omdöme utan inbjudan
Logotyp för FlowersDirect.ie

Svar från FlowersDirect.ie

Thank you for your wonderful feedback Lynn. This really made our day!

Betygsatt 5 av 5 stjärnor

A brilliant service

A brilliant service! I had a glass vase of Lily’s delivered and they were gorgeous. Additionally, as I wasn’t home, the delivery was placed in a safe, covered spot
Much appreciated!

24 september 2024
Logotyp för FlowersDirect.ie

Svar från FlowersDirect.ie

Thank you so much, Jess.

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