FlowersDirect.ie Omdömen 

450
TrustScore 4 av 5

4,0

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I ordered flowers in advance to be delivered to my home for my wedding anniversary. On the day of delivery, the tracking link showed no updates. After contacting the courier, I was told they never r... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Excellent delivery service! My order arrived on the same day and was handled with great care. The package was in perfect condition. A smooth and reliable experience.

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Your Easter Tulips were very beautiful, delivered in good time, and your Customer Service was both professional and genuinely warm! My order had an issue which you resolved promptly and appropriately... Se mer

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Betygsatt 5 av 5 stjärnor

Found flowersdirect.ie on a web search & bought a little hay box of flowers for my sister who just lose her beloved doggie. Ordered in the morning around 7am. Paid with ApplePay and immediately rea... Se mer

Företaget har svarat

Företagsinformation

  1. Hem och trädgård

Skrivet av företaget

Flowersdirect.ie is an online flower store that offers a delivery service throughout Ireland. At Flowersdirect.ie we have gained a reputation for the quality of our customer service delivering beautiful flower arrangements and our delivery service. On Flowersdirect.ie, customers can order flowers from a large selection of arrangements and bouquets. Each flower arrangement contains fresh cut flowers expertly hand-tied by experienced florists. At Flowersdirect.ie we provide flowers for all occasions and our website is easily navigated which makes finding the perfect bouquet simple. Flowersdirect.ie also provides flowers for corporate and social events, weddings, funerals, birthdays and anniversaries. At Flowersdirect.ie we also cater for different price ranges and bouquets are available for all budgets.


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

450 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,0

Alla omdömen

(450)

97 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 2 av 5 stjärnor

Didn’t even say who they were from no…

Didn’t even say who they were from no card after I told the guy what I wanted my sister taught that someone else had sett the until I asked had she received them , very poor performance
Peter Wynne

24 september 2024
Logotyp för FlowersDirect.ie

Svar från FlowersDirect.ie

Hello, Peter. Thank you for reaching out. We're sorry to know that there's an issue with your flower order. We've sent you an email, let us help resolve your issue and discuss things further.

Betygsatt 4 av 5 stjärnor

Lilies opening too late, but problem taken care of

Delivery was good. We had the problem that only two of the lilies ever opened, and only a full week after delivery. At that time the roses were not pretty anymore. For 50 Euro this was disappointing but customer service was excellent though. We got a new bouquet and that one was great.

24 september 2024
Logotyp för FlowersDirect.ie

Svar från FlowersDirect.ie

Hello, Martin. We're sorry about the inconvenience caused. We've sent you an email. Let us help resolve your concern asap. Thank you.

Betygsatt 5 av 5 stjärnor

Amazing

We have received many different arrangements over the last few weeks as a result of a bereavement. To say that each one was beautiful is an understatement!!!! The white roses lasted nearly 4 weeks!!! I have never known this before and the beautiful colours and flowers in other arrangements were fabulous. Thank you

22 augusti 2024
Omdöme utan inbjudan
Logotyp för FlowersDirect.ie

Svar från FlowersDirect.ie

Thank you for your wonderful feedback Lynn. This really made our day!

Betygsatt 5 av 5 stjärnor

A brilliant service

A brilliant service! I had a glass vase of Lily’s delivered and they were gorgeous. Additionally, as I wasn’t home, the delivery was placed in a safe, covered spot
Much appreciated!

24 september 2024
Logotyp för FlowersDirect.ie

Svar från FlowersDirect.ie

Thank you so much, Jess.

Betygsatt 2 av 5 stjärnor

Flowers wilting day after delivery

Flowers wilting day after delivery … if they need watering upon delivery or soon after you could possibly leave advisory note … good delivery time and service otherwise.

24 september 2024
Logotyp för FlowersDirect.ie

Svar från FlowersDirect.ie

Hi Tony, we are sorry to hear that we did not meet your expectations. Please know that we strive to provide the highest quality flowers, and we regret any disappointment this may have caused. We will reach out to you to rectify the issue.

Betygsatt 1 av 5 stjärnor

Worst experience with any company any

Worst experience with any company, tried ordering flowers for delivery, site kept having "technical issues" had to wait till following morning to call, girl on the phone was rude and unhelpful, kept messing up every single step, gave my card info over phone, was told I'd get email confirmation, I did it was all wrong, not my sisters name for delivery, called again, they said it was all ready, my sisters 50th birthday today, I sent flowers and chocolates to her work place, received an email telling me flowers left outside no receptionist @ 5.01 The secretary doesn't leave until 5.45 my sister called work, nobody saw them, so instead of a nice birthday surprise she'll be thralling through cctv to find her flowers and chocolate left out in the elements over night, sunshine and rain, disgusted with their so called "flower delivery" service as they did neither. AVOID flowers direct, plant seeds it's be faster. Edit, flowers found left outside front door, no box of chocolates, biggest waste of €50+

12 september 2024
Omdöme utan inbjudan
Logotyp för FlowersDirect.ie

Svar från FlowersDirect.ie

Hello Sheila, Thank you for bringing this to our attention. We are very sorry to know about the recent experience you've had with us. This is not our standard as we always strive to provide a high quality of service and rest assured it will be taking care of and prevent from happening again. We will get in touch to you to recify this matter.

Betygsatt 2 av 5 stjärnor

Very disappointed that these were…

Very disappointed that these were flowers for the loss of my father in law which arrived looking slightly squashed. Furthermore they barely lasted 2 days which was highly disappointing given the occasion they were for and the price.
Would not use again or recommend. The cheap shop bought flowers are lasting much longer.

6 september 2024
Omdöme utan inbjudan
Logotyp för FlowersDirect.ie

Svar från FlowersDirect.ie

Hello, Merlanie. Thank you for bringing this to our attention. We sincerely apologise that flowers that you you have received are damaged. Please allow us to help. May we request further information and discuss this concern please. Here is our email address: customer.service@flowersdirect.ie. We look forward to your email!

Betygsatt 2 av 5 stjärnor

Disappointing

Bought flowers for my sister for her birthday and very disappointed after paying so much to hear that they barely lasted 2 days

26 augusti 2024
Omdöme utan inbjudan
Logotyp för FlowersDirect.ie

Svar från FlowersDirect.ie

Hello, Caleb. Thank you for bringing this to our attention. We're sorry to know that there's an issue with the flowers that you have ordered. Please allow us to help. May we request further information and discuss this concern please. Here is our email address: customer.service@flowersdirect.ie. We look forward to hearing from you!

Betygsatt 5 av 5 stjärnor

Beautiful flowers 🌷

Beautiful flowers delivered exactly when I requested, very happy customer!

26 juli 2024
Logotyp för FlowersDirect.ie

Svar från FlowersDirect.ie

Thank you so much GM:)

Betygsatt 2 av 5 stjärnor

Unimpressed

Ordered flowers and they came almost dead. I got them Monday and they are already thrown out. Not impressed at all. And for them to come with the stems wrapped in just a damp tissue it's no wonder they didn't last.

29 juli 2024
Omdöme utan inbjudan
Logotyp för FlowersDirect.ie

Svar från FlowersDirect.ie

Hello, Carmel. Thank you for bringing this to our attention. We're sorry to know that there's an issue with your flower order. Let us help! May we request further information and discuss this concern please. Sharing with you our email: customer.service@flowersdirect.ie. We look forward to hearing from you!

Betygsatt 3 av 5 stjärnor

Anniversary flowers…

Ordered flowers for my mother for her wedding anniversary. I paid for the large flowers which automatically gave an upgrade to extra large, however what arrived was more like a medium sized arrangement and to be honest I was a bit embarrassed when I saw them. After paying just under €60 I definitely expected better. Also, the lillies were already open (bar a couple), so not as fresh as I would've hoped either

20 juli 2024
Omdöme utan inbjudan
Logotyp för FlowersDirect.ie

Svar från FlowersDirect.ie

Hello K, we're sorry to know that there's an issue with your flower order. We sincerely apologize for any inconvenience caused. We'd like to know more information on how we can resolve this asap. Thank you. Sharing with you our email: customer.service@flowersdirect.ie

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