Dealt with Sean this afternoon for a trade sale. Sean was accommodating and assisted me getting materials for a last minute job as soon as possible. He was polite, professional and the conversation th... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had honestly been delaying purchasing the flooring for our house, because it felt like such a big decision and I wasn’t sure of which underlay would be best suited. I spoke to Sean on the whatsapp n... Se mer
I had ordered one of FloorStreets runners online and decided that I also wanted the matching carpet for my landing , however my landing is a very awkward shape and when I priced it online it was comi... Se mer
I heard from Davinder via WhatsApp after walking away from my basket yesterday evening. Im glad he reached out as I was a little overwhelmed with the colour choices and fitting types. After a good cha... Se mer
Företagsinformation
Skrivet av företaget
Best Flooring Company In The World. 🌎🚀 In Sunday Times Top 100 List & Birmingham Women's & Children's Hospital Partner ❤️ Follow us on Instagram @floor.street
Kontaktuppgifter
Storbritannien
- 0333 038 3775
- help@floorstreet.co.uk
- floorstreet.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 69 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Responsive and helpful!
Sean was responsive and super helpful with guidance and considerations. Excellent experience and looking forward to get our new flooring & carpet fitted!
Davinder was outstanding
Davinder was really helpful and accommodating . Quick to respond and polite . Love Floor street products and the customer service is outstanding
Very good service and good value for…
Very good service and good value for money
I have to say Sean was fantastic
I have to say Sean was fantastic. I must have asked about 50 questions from 9am through to 8 pm on the night. This was consistent. He responded to every single question that I had. His service was excellent and I rate him. Great service. I would certainly ask for him again. Nothing seemed to be too much trouble.
Great customer service
I haven’t received my flooring yet, but I wanted to leave a review for the amazing customer service I’ve received from Sean so far. I’ve had so many questions while trying to choose the right flooring, and Sean has been incredibly helpful, patient and knowledgeable throughout.
He’s given great advice and answered all my questions. Really appreciate all the help so far and I’m looking forward to receiving the flooring!
Brilliant service
Davinder was great! Provided useful information and helped was always willing to help out.
Good value products, quick customer support
A discount code direct from the site was not working which prompted me to call their hotline. On the call I got through to Davinder who was quick to understand my issue and helped me place the discounted order by generating the invoice and sending it by email. His speed over the call and later WhatsApp message exchanges meant I was able to submit the order in time for the cut-off to get my preferred delivery date. This was my first dealing with Floorstreet and definitely recommend them based on their prices and rapid customer support.
Great service
Great service. Friendly, knowledgeable and gave all required information to get product collected today.
Thanks 👍
Great customer service
Davinder was super helpful, he checked in straight after I ordered my samples to offer his support and followed up a few weeks later to get my order in before the end of the sale. He made the process super easy!
Davinder has been terrific
Davinder has been terrific. He was able to recommend someone to lay my floor as well as everything I would need for the job. Whilst my property purchase took substantially longer than expected, Davinder would touch base from time to time. This was fantastic as he knew exactly what I was ordering when I was finally ready to go. One less thing to worry about in an otherwise stressful property purchase. Thanks, Davinder!
Great service
Great service. Really good to have Davinder as a single point of contact throughout the process of purchase. Also provided alot of advice regarding underlayer etc. Will definitely recommend.
Davinder was great
Davinder was great, quick responses and out of office hours. Helped make the process smooth and stress free.
Customer Service levels at Floor Street
From the time I picked up the phone to Floor Street and was greeted by Melo, through to my dealings with Sean, I have to say that I was very impressed by the superior customer focused help, efficiencies and overall courtesy I received. Sean couldn’t have been more helpful or efficient and I found myself comparing our own company’s customer service levels with what I experienced today and I have to say we could learn a thing or two from the staff at Floor Street. Sean is setting standards here that we can only hope to achieve in our own business. Keep up the good work and thanks again for your help and my overall positive experience. The product isn’t half bad either 🙂
Sean provided great advice and…
Sean provided great advice and communication was spot on. Thank you!
Great service
Sean helped me order the correct flooring and underlay via Watsapp. Made the process very smooth and easy
Great Price & Customer Service
The price was unbeatable and Davinda was very helpful throughout the process in helping chose the correct underlay and amount of flooring we needed.
Would highly recommend Floor street (& Davinda) for anyone looking at changing their flooring.
Great service from Davinder
Was unsure of quantities of flooring I needed and type of underlay I should be getting. Was recommended to speak to Davinder and he sorted everything out for me. Has given me great aftercare advice and has replied to all messages/queries really promptly, even out with usual office hours. Would highly recommended especially Davinder who has provided 5 star service.
Floor Street
The company, and especially Davinder , provide and efficient service by guiding me with my purchase. I really appreciated his professionalism and honesty.
Davinder was very helpful and lovely to…
Davinder was very helpful and lovely to deal with! Thank you again!
Amazing customer service
From start to finish I couldn’t complain on the customer service I received from Sean at Floor street. He contacted me via WhatsApp and was able to answer all questions I had straight away. From offering discount to advice on the products he showed fantastic customer service. I have received my carpet and stair runner today and the quality is amazing. I am am really pleased I purchased form floor street and will 100% use them again for future flooring needs
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
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