Big thanks to Fran for a very straightforward purchasing and delivery experience. I rarely write reviews, but have been really impressed with Floorsave from start to finish. Their free samples were be... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very pleased with our purchase, but still yet to install the click and lock tiles. 30 year warranty for residential use and 10 year warranty on commercial use. 100% waterproof. Built in underlay. What... Se mer
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Not used the tiles yet but delivery was excellent driver even put the tiles in my garage. BRIAN
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We started off with samples from Floorsave, they arrive within a couple of days fully and professionally marked. A lot of other companies send out samples with no name on so you have to check what you... Se mer
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Företagsinformation
Skrivet av företaget
One of the leading wood and laminate flooring suppliers online, we also offer a wide range of flooring accesories to complete. Established in 1993, Floorsave offers expert advice as well as quality products at low prices.
Floorsave - Customer service
Skrivet av företaget
- Excellent customer service
- Due to our wide range of flooring knowledge floorsave.co.uk can offer expert advice on all your wood or laminate flooring needs.
Fast shipping
Floorsave can get deliveries to your property within 48 hours of order. (Excludes weekends and Bank Holidays)
Order before 1pm and have your flooring delivered within 2 working days
Kontaktuppgifter
84 B&C London road, TN4 0PP, Tunbridge Wells, Storbritannien
- 01892576540
- sales@floorsave.co.uk
- floorsave.co.uk
4,8
Utmärkt
994 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Not used the tiles yet but delivery was…
Not used the tiles yet but delivery was excellent driver even put the tiles in my garage. BRIAN
28 september 2026
Svar från Floorsave
Thanks for your review. We are glad that the delivery was good, the drivers are normally pretty helpful. We hope you like your floor once laid.
Kind regards,
The Floorsave Team.
Excellent customer service
Excellent customer service, Fran went above and beyond to assist me.
2 september 2026
Svar från Floorsave
Thanks so much for your kind review. We are glad that you are happy with our service, we will always try to help with advice whenever we can, choosing a floor is not always easy.
Thanks again.
Kind regards,
The Floorsave team.
Great service on time good price.
1 oktober 2025
Svar från Floorsave
Thanks for your review, it looks like your delivery was last year but we are still happy with a nice review! Thanks.
Kind regards,
The Floorsave Team.
Very prompt on receiving the samples
Very prompt on receiving the samples , we shall be ordering soon .
17 augusti 2026
Svar från Floorsave
Thanks for your review. Please let us know if you need any additional help or advice.
Kind regards,
The Floorsave Team.
Great product. Great service
I bought some engineered oak flooring from Floorsave in Southborough recently and I was extremely impressed with the product and from the friendly and professional service I received. I will use them again for future projects and wouldn't hesitate to recommend them.
1 maj 2026
Svar från Floorsave
Thanks very much for your review. We are glad that you are happy with the flooring and our service, we appreciate the feedback, especially when positive! Thanks again.
Kind regards,
The Floorsave Team.
Svar från Floorsave
Thanks for taking the time to review our service. We are glad that you are happy with us and the delivery timescales, we hope you love your floor.
Kind regards,
The Floorsave Team.
Svar från Floorsave
Thanks for your review, please let us know if you need any further help or information about our flooring.
Kind regards,
The Floorsave Team.
Excellent service , great products at a good price
Great range of products at a good price . Ordering and delivery seamless . Very quick to respond to queries/advice via email. Very helpful . Highly recommend.
.
14 juli 2026
Svar från Floorsave
Thanks for taking the time to review us. We are glad that you are happy with the flooring and our service.
Kind regards,
The Floorsave Team.
Very high quality floor panels
Very high quality floor panels! Sturdy and easy to put together. Look absolutely amazing! Professional and swift service! Thank you very much Tile Mountain!
29 juni 2026
Svar från Floorsave
Hi, thanks for the 5 stars but this review is not for us! We did send out sampling but feel like Tile Mountain should have their 5 stars!
Kind regards,
The Floorsave team.
Svar från Floorsave
Thanks for your review. We hope you are really happy with your flooring.
Kind regards,
The Floorsave Team.
Floorsave advise you to order free…
Floorsave advise you to order free samples, which arrive so fast, brilliant. Its great to so excitedly what the product is like.
3 juli 2026
Svar från Floorsave
Thanks for your kind review, please let us know if you need any further samples or help choosing the flooring.
Kind regards,
The Floorsave Team.
Svar från Floorsave
Thanks for your review, we are very sorry that the sample did not arrive. Gosh, that is very disappointed indeed to give one star. We send out hundreds of free samples each week and a very small percentage maybe don't arrive. Your sample was sent out on the 1st, the day after your request came through, on our next despatch date. According to Royal Mail, we send out samples on Royal Mail 24 hour service, the samples were delivered on the 2nd at 11.47. We have checked and we did send it to the address on your request.
We understand your frustration at not receiving the sample and would maybe have suggested just giving us a quick call or email and we would have been happy to resend it, thus avoiding your disappointment.
Kind regards,
The Floorsave Team.
Extremely helpful and professional when…
Extremely helpful and professional when collecting samples plus delivering samples. Wood floor arrives next week which is when I requested it.
25 juni 2026
Svar från Floorsave
Thanks very much for taking the time to review our service, it's really appreciated. We hope you will be happy with your flooring.
Kind regards,
The Floorsave Team.
Samples were supplied super quick
Samples were supplied super quick, advice and guidance immediate even on the weekend. Definitely impressed with the service so far.
21 juni 2026
Svar från Floorsave
Thanks very much for your review. We do try to respond at the weekends although the showroom is not open, it might just take a little while longer! Please let us know if you need any further help choosing your flooring.
Kind regards,
The Floorsave Team.
Great company
Great company. Floor was sent out and kept me updated even though it was another company who delivered it. Thanks again!
4 juni 2026
Svar från Floorsave
Thanks very much for taking the time to review our service, it's really appreciated. We hope you are really happy with your flooring.
Kind regards,
The Floorsave Team.
Efficient quality serve
8 juni 2026
Svar från Floorsave
Thanks for your review. Please let us know if you need any further samples or help choosing your flooring.
Kind regards,
The Floorsave Team.
I rarely write reviews, but Floorsave deserves one!
Big thanks to Fran for a very straightforward purchasing and delivery experience. I rarely write reviews, but have been really impressed with Floorsave from start to finish. Their free samples were better quality than all the other flooring companies I looked at. The prices were fair. Delivery was inexpensive and I was given a personal call after buying online to talk through the shipment details. A minor issue with delivery was resolved by a single phone call. Would happily shop there again in future
11 juni 2026
Omdöme utan inbjudan
Svar från Floorsave
Thanks so much for your lovely review, it really means a lot. We are glad that you liked your flooring and that the process was smooth, we're always happy to sort any issues if they arise. Thanks again for taking the trouble to write.
The Floorsave Team.
Svar från Floorsave
Thanks for taking the time to write your kind review. We are glad that you are happy with the flooring, we try to remain competitive on price too. Thanks.
Kind regards,
The Floorsave Team.
Excellent products!
31 maj 2026
Svar från Floorsave
Thanks for your review, let us know if you need any more samples or help choosing your flooring.
Kind regards,
The Floorsave team.
Great service fast delivery amazing…
Great service fast delivery amazing samples just love great
27 maj 2026
Svar från Floorsave
Thanks for your review, please let us know if you need any further information or sampling.
Kind regards,
The Floorsave Team.
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