Am cumpărat un iPhone 13pro ,,as new''. În mai puțin de câteva luni bateria a început să degradeze semnificativ, în cât de la 60% putea ajunge la 5% în doar jumătate de oră, se înfierbântă puternic ș... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Am trimis dispozitivul meu în garanție, din data de 28 dec, nu am primit niciun e-mail cum ca ar fi primit sau este în verificare, decât un e-mail informativ în care ați spus ca telefonul a ajuns la... Se mer
Företaget har svarat
Teapa ordinara Am trimis un telefon in stare perfecta, verificat de catre un tehnician certificat doar sa mi se ofere jumatate din pret din cauza unor probleme la display. Mentionez ca a fost testa... Se mer
Företaget har svarat
Mi-am comandat un iPhone 15 acum 2 saptamani. Astazi m-am trezit cu el neincarcat si cu imposibilitatea de a-l incarca. Orice incarcator as fi folosit, orice priza, absolut orice varianta nu function... Se mer
Företaget har svarat
Företagsinformation
Informationen kommer från olika externa källor
We transform the way people sell and buy second-hand electronics! We make it easier to sell your old devices and safe to buy a used phone.
Kontaktuppgifter
Bucharest, V7 Startup Studio, Street George Enescu 11, Bucharest, Rumänien
- contact@flip.ro
- flip.ro
1,8
Dålig
109 omdömen
Har besvarat 93 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Andra tittade också på
Why I reccomend Flip/Rejoy
[Do mind that I've written this review about the Rejoy company (Flip in Hungary), that is basically the Filp company just on an another name. My phone has gone through Flip.ro's services tho.]
Bought a Samsung S23 Ultra in the "as good as new"
condition and it was like I was the one who first had this phone. No scratches, no damage at all. As they promised. Sameday delivered the package two days late, but it's not their fault (not like it was a hurry to get a new phone). Paying 250K Hungarian Forints for the phone instead of 500K-600K HUF is crazy.
People seem to have issues with Apple devices, but it is just about the fact that Apple is so locked reselling is a pain. I beilive it is just the right time to consider swithing to Android anyways.
I could not turn my old phone in because it is so old, but I expected this, no problem. (No one wants a 7 year old phone anyways.)
One thing they start to sell is other branded laptops (Samsung for example!). Same goes for watches. They should also mention that your phone may come from another country (because they are a part of the "Flip" company, they are just named "Rejoy" here), because my phone sometimes (1 in a 1000 times) shows up a little bit of Romanian (country where it came from via Flip) or French (assambled or first sold there) text. Afterall I'll probably buy my next phone from here 4-6 years later.
10 maj 2025
Omdöme utan inbjudan
Svar från Flip.ro
Hi, Bálint,
Thank you for your review and we are glad you shared your experience with our community! 😊
Have a nice day,
The Flip.ro Customer Support Team
I don't recomend Flip
I had a really disappointing experience with Flip. I bought a phone from them and just two months later, the battery started swelling and couldn’t hold a charge anymore. Even though they claim to offer a 2-year warranty, they refused to fix it under warranty.
What’s worse, I found out they don’t use original parts, but cheap imitations from China. There’s also no real customer service — you can’t talk to a human being on the phone, which makes it extremely frustrating when you need help.
Unfortunately, I can’t recommend Flip. I felt tricked and let down. I expected much more, especially when buying a refurbished product that’s supposed to be tested and guaranteed.
23 januari 2025
Omdöme utan inbjudan
Svar från Flip.ro
Hi, Andrei,
We are sorry to hear this! 🙁
We assure you that we are here to identify the best solution for you, in the shortest time and with minimal effort.
Since we cannot identify you based on your name, we invite you to send us an email to contact@flip.ro with the following information: your contact details, accompanied by the order ID and the specification "review response". 🙏
We will contact you by phone as soon as we receive the email.
All the best,
The Flip.ro Customer Support Team
Deloc serioși
Deloc serioși! Am comandat un telefon în condiția estetică “ ca nou” și a ajuns unul în condiția estetică “ excelent”, după cum au recunoscut și ei. În urma convorbirii prin e-mail mi s-a oferit să îl returnez(ceea ce nu este posibil, dat fiind ca este cadou) sau să îmi dea diferența dointre cele 2 condiții. Am ales varianta din urmă și ei îmi oferă ca “ preț corect” diferența de 110 lei. Cum se poate să facă astfel de bătaie de joc pe față în condițiile în care eu am analizat ce au pe site și diferențele de preț dintre cele două condiții estetice erau de 300-400 lei!!!
17 april 2025
Omdöme utan inbjudan
Svar från Flip.ro
Buna, Larisa,
Ne pare rau sa aflam ca experienta avuta nu a fost una de 5 stele!
In urma verificarilor efectuate, diferenta de pret dintre cele doua conditii estetice este de 110 RON.
Diferenta mentionata de tine, si anume 300-400 RON, face referire si la capacitatea de stocare a dispozitivului!
De asemenea, asteptam raspunsul tau cu privire la solutionarea situatiei prezentate, in discutia avuta cu colegii nostri pe mail.
Toate cele bune,
Echipa Customer Support Flip.ro
mi am achizitionat un iphone 15 pro max…
mi am achizitionat un iphone 15 pro max 256gb “ca nou” pe data de 7 februarie 2025, iar la finalul lui martie 2025 am facut cerere sa l trimit in garantie, iar pe 3 aprilie a venit un curier trimis de ei dupa telefon. dupa cateva zile, cei de la flip mi au dat mail si m au informat ca telefonul nu a ajuns la ei si ca din pacate nu ma pot ajuta cu nimic. foarte greu am facut rost de poze de la ei cu coletul, iar nici cei de la flip, nici de la gls nu m au ajutat cu nimic si mi au zis ca nu e vina lor si mi au urat bafta sa l gasesc:)))). nu recomand sa va luati telefoane scumpe de la ei, mi se pare foarte de cacat sa ti iei “ca nou” ca dupa o luna jumate sa l trimiti in garantie din cauza unor defectiuni tehnice. mai bine mai asteptati si va luati telefon de la reprezentatii directi.
3 april 2025
Omdöme utan inbjudan
Svar från Flip.ro
Buna, Andreea,
Ne pare rau sa aflam ca experienta avuta nu s-a ridicat la nivelul asteptarilor tale!
A fost prezentata situatia si dovezile in discutia pe mail avuta cu colegii nostri din care reiese ca acest colet a fost trimis fara continut catre noi, iar avand in vedere rezolutia firmei de curierat in ceea ce priveste acest colet, nu avem posibilitatea de va acorda o despagubire, acestea fiind acordate doar daca firma de curierat confirma o pierdere a coletului sau deteriorarea acestuia, spre deosebire de rezolutia acestora din care reiese ca acest colet a fost expediat fara a contine si dispozitivul.
Te-am fi asistat cu drag daca am fi primit rezolutia din partea firmei de curierat care sa ne permita acordarea despagubirii, insa in aceasta situatie este necesar sa continuati demersurile alaturi de autoritatile competente pentru solutionarea situatiei.
Daca te putem ajuta cu alte informatii, ne poti lasa un mesaj pe adresa de email contact@flip.ro si te vom asista cu drag.
Toate cele bune,
Echipa Customer Support Flip.ro
Flip.ro fails to achieve its very purpose.
Flip.ro was founded so people don't go through the hassle of buying a second hand mobile phone that has issues.
I just bought a second hand iphone, but it came locked & in need of a restore which took me about 3 hours to figure out is not possible since this phone needs some service. They did not check it, just sent it to me to deal with the problem.
11 april 2025
Omdöme utan inbjudan
Svar från Flip.ro
Hello, Remus,
We are sorry to hear that your experience was not a positive one!
We want to offer the best solution for you, in the shortest possible time!
Since you did not respond to our calls in an attempt to resolve the situation, we invite you to send us a message at the email address contact@flip.ro to discuss resolving the situation!
All the best,
The Flip.ro Customer Support Team
Avoid THIS SCAM WEBSITE
This joke company should be avoided.
They lie about your sent phone, they destroy it and tell you it came like that.
As you can see, I'm not the only one in this situation.
So you better avoid them.
Their customer service is simply a joke.
28 mars 2025
Omdöme utan inbjudan
Svar från Flip.ro
Hi, Matei,
We are very sorry to find out that you did not have a positive experience with Flip and that you do not recommend our services!
Since we cannot identify you by name, please write us more details at contact@flip.ro in order to understand what happened and assist you.
Best regards,
The Flip.ro Customer Support Team
Teapa
Am primit inițial o ofertă de 3.400 RON pentru un iPhone 16, dar odată ce telefonul a ajuns la sediul lor, mi-au spus că îmi pot oferi doar 2.100 RON, motivând că are zgârieturi pe ecran. Imposibil! De când l-am cumpărat, l-am protejat în permanență cu folie de sticlă și husă, iar nici măcar o secundă nu l-am scăpat pe jos!
Am refuzat imediat această ofertă ridicolă, iar după două săptămâni, mi-au trimis telefonul înapoi. Când am deschis coletul, am rămas șocat: nu mai era în cutia originală, iar pe ecran au apărut zgârieturi! Mai mult, telefonul fusese deschis din partea din spate!
Le-am scris pe email să cer explicații. Răspunsul lor? Mi-au spus că au reciclat cutia și au negat complet orice problemă legată de ecran!
Așa că am făcut plângere la ANPC și recomand tuturor celor care pățesc așa ceva să facă la fel! Nu lăsați astfel de practici să treacă nepedepsite!
21 januari 2025
Omdöme utan inbjudan
Svar från Flip.ro
Salutare,
Ne pare tare rau sa aflam ca nu ai avut o experienta pozitiva alaturi de Flip si ca nu recomanzi serviciile noastre!
Intrucat nu te putem identifica in baza numelui, te rugam sa ne scrii mai multe detalii pe contact@flip.ro pentru a intelege ce s-a intamplat si pentru a te asista.
Cu bine,
Echipa Customer Support Flip.ro
Excroci
Am trimis Un Samsung S21 în condiții bune fără vreo problema anume și mi-au redus suma oferită inițial cu 150 RON pentru că era în stare mai proastă decât descrierea (nu e adevărat) vro 80 de ron și vreo 70 că avea capacul dezlipit problemă care nu exista când l-am trimis, eu având poze cu telefonul înainte să-l trimit. . Am refuzat și mi-au trimis telefonul înapoi dar cu capacul dezlipit, problema care nu exista înainte.
Bătaie de joc.
25 februari 2025
Omdöme utan inbjudan
Svar från Flip.ro
Salutare,
Ne pare tare rau sa aflam ca nu ai avut o experienta pozitiva alaturi de Flip si ca nu recomanzi serviciile noastre!
Intrucat nu te putem identifica in baza numelui, te rugam sa ne scrii mai multe detalii pe contact@flip.ro pentru a intelege ce s-a intamplat si pentru a te asista.
Cu bine,
Echipa Customer Support Flip.ro
DO NOT SEND / SELL YOUR PHONE TO THEM !
I wanted to sell a Samsung Fold 4. The phone was in verry good condition, and in warranty. I send the phone to flip.ro, and they offered me a 100 RON for the phone telling me that it has scratches on the display. They didn't expect that I have a full movie with the phone being checked before sending and packed. They scratched the display and dropped my phone, so I will tell everyone: DO NOT SEND YOUR PHONE TO THEM ! All that I said can be verified with 2 movies.
13 februari 2025
Omdöme utan inbjudan
Svar från Flip.ro
Hello, Radu,
We are sorry to find out that your experience did not meet your expectations!
Following the discussion with our colleagues via email, you sent us videos of your product before it was sent for sale. In the respective video, it can be seen that the defect mentioned by our technicians, namely the fact that the display showed signs of peeling, was visible even before the device was sent to us.
Also, the package did not show any signs of impact and was intact upon receipt in our service, and during the device's stay with us, it was kept in a Flip box, in bubble wrap.
Our technicians check and test the phone using gloves, and their workbench is wrapped in an anti-shock material, which could not have led to the creation of the respective defect.
We assure you that we are here to help you with any questions and we do our best to make our customers' experience as pleasant and transparent as possible.
We report any deficiencies to the selling client, who decides how to proceed with the sales process: continuing it or withdrawing from the sale.
If we can help you with any other information, you can leave us a private message and we will be happy to assist you.
Kind regards,
The Flip.ro Customer Support Team
Absolute garbage website
Absolute garbage website. The reason I'm saying this is because I bought a phone from them and it didn't last more than 2 years. Also the warranty from them is said to be for 2 years, but the phone I bought's warranty lasted 1 year. I received my phone on 3 april 2023 and my warranty was until 2 april 2024. Even less than a year with a day! This is significant and shows that they are also liars! I wouldn't want anyone to buy from them and I don't recommend buying from this website either! It's better to buy a new, more expensive phone than to buy a refurbished phone, especially from them!
14 februari 2025
Omdöme utan inbjudan
Svar från Flip.ro
Hello,
We are sorry to hear this! 🙁
We assure you that we are here to identify the best solution for you, in the shortest time and with minimal effort.
Since we cannot identify you based on your name, we invite you to send us an email to contact@flip.ro with the following information: your contact details, accompanied by the order ID and the specification "review response". 🙏
We will contact you by phone as soon as we receive the email.
All the best,
The Flip.ro Customer Support Team
Liars
Liars! The initial evaluation is worthless; they offer a sum for a USED product and then drastically reduce the amount on the grounds that the product shows signs of use.
30 januari 2025
Omdöme utan inbjudan
Svar från Flip.ro
Hello, Ms. David,
Out of respect and care for our customers, each phone received for sale in the Flip service is checked with rigor and responsibility!
Our objective is to offer quality services and products to both buyers and sellers who access the Flip.ro platform.
All phones are tested in 67 control points and reconditioned by experts.
The quality, performance and safety of the products are the most important aspects for us.
We report any deficiencies to the selling client, who decides how to proceed with the sales process: continuing it or withdrawing from the sale.
We did the same in the case of the phone you sent for sale, for which, during the checks, it was identified that the speakers and microphones require cleaning and the aesthetic condition is inferior.
The resolution received was "The speakers and microphones require internal cleaning, they have poor sound." .
If you had contacted us to clarify the resolution, we would have gladly responded to the message. We encourage every customer to contact us directly, as we are here to help you in any situation that requires our attention.
Photos of the phone sent for sale, where traces of wear can be observed, can be consulted publicly by accessing the following link: https://bit.ly/3WATQt9 .
We believe that by choosing to continue the sales process, you are in our agreement and align yourself with our core values and mission to offer our buyers perfectly refurbished phones!
The payment has already been processed in your bank account and we hope to have you back as a customer. If you need guidance on how to correctly evaluate the phone, so that it reflects the reality of the product, do not hesitate to contact us.
All the best,
The Flip.ro Customer Support Team
long repair time
If you buy a good product and you are lucky, then it is very good. However, if you have to arrange a warranty, then the repair will take forever.
I've bought an iphone, and of course the battery in the iphone not original, and after 2 months the battery died. At 8. January they received my phone, and they still repairing it. If you check a video on youtube, aprox. max. one hour to change a battery.
I can not believe a battery change will need 12 days.
20 januari 2025
Omdöme utan inbjudan
Svar från Flip.ro
Hello,
We are sorry to find out that you did not have a positive experience!
Since we cannot identify you by name, please write us more details at contact@flip.ro so that we can understand what happened and assist you.
Best regards,
The Flip.ro Customer Support Team
Do not recommend at all
Do not recommend at all! After sending an iPhone through a locker, as indicated by Customer Service, i was informed that the phone was not in the sent package and they opened a claim to Sameday. Almost 2 months later they replied that Sameday said the package’s weight was small (aka not containing the phone) and that is it, no other proof of it no further or solution… i remained with the iPhone sent and no money. Would never ever recommend this company!!
17 januari 2025
Omdöme utan inbjudan
Svar från Flip.ro
Hello, Alexandra,
We are sorry to find out that your experience did not meet your expectations!
Following the analysis carried out by the courier company through which you shipped the package, they informed us that when you loaded the package into the locker, its weight was approximately 180 grams, the same weight being found by us when we weighed the package at our headquarters.
Considering the courier company's resolution, the package you shipped is an empty box weighing approximately 180 grams.
If you believe that the resolution provided is incorrect, you can address the situation to the competent institutions, and we will provide them with all the necessary information to clarify the situation encountered.
If you need any other information, you can leave us a message at the email address contact@flip.ro and we will be happy to assist you.
All the best,
Flip.ro Customer Support Team
Scammers
They are exactly like the other reviewers described them. Cheating, lying scammers. They make you wait for weeks (instead of 1-2 working days as promised) before they tell you that they think the item is in much worse condition than it is in reality, then based on this disgusting lie they rob you. That is the business model. If you don't want to wait weeks to get informed that you will loose a lot of money and then another month to receive what is left, avoid them!
10 januari 2025
Omdöme utan inbjudan
Svar från Flip.ro
Hello,
We are very sorry to find out that you did not have a positive experience with Flip and that you do not recommend our services!
Since we cannot identify you by name, please write us more details at contact@flip.ro in order to understand what happened and assist you.
All the best,
The Flip.ro Customer Support Team
Avoid Flip.ro
The partnership of Flip.ro with Emag for sure it's bad for business for emag -> receiving 1 RON for an Iphone that it's working -> from camera to display, it's just non sense, my suggestion it's to avoid this this
10 januari 2025
Omdöme utan inbjudan
Svar från Flip.ro
Hello,
We are very sorry to find out that you did not have a positive experience with Flip and that you do not recommend our services!
Since we cannot identify you by name, please write us more details at contact@flip.ro in order to understand what happened and assist you.
All the best,
The Flip.ro Customer Support Team
Awful customer support
Good products, but awful customer support.
They created a problem with their partner Sameday and my package with old phone that I was sending to them in order to sell it, was lost. Even though I sent explanations on email and chat, they told me they can't do anything until Sameday finds my package. Sameday of course doesn't care and said to wait 30 days and extra 60 if they can't solve it. Also, I have to wait 20 days for the payment from Flip, so here I am without the old phone, without the payment and everybody saying that they can't do anything.
I explained very clearly how we got in this situation and that the problem was created by Flip and Sameday together, and I asked politely to give me my money for the phone and after they can wait the package from Sameday. Of course, they didn't even bothered to offer a response or an alternative solution.
Also, in December one of the colleagues from customer support was nice and agreed to call me in order to explain the situation and in January another colleague was awfully rude in telling me they don't provide phone support, just text on chat or email. Really Flip? In 2025 you don't offer phone support? Worse experience ever in selling a product.
4 januari 2025
Omdöme utan inbjudan
Svar från Flip.ro
Hello, Bogdan,
We regret the situation you encountered and thank you for your patience in order to solve the situation!
The shipment of your phone was not identified by the courier company, and they had to carry out additional checks on this situation.
Since they did not identify your package, we decided to pay the equivalent of the initial offer for your product!
The payment was processed today, 16.01 and will be visible in your account most likely tomorrow, 17.01.
If you have any questions, you can leave us a message at the email address contact@flip.ro and we will be happy to assist you.
All the best,
Flip.ro Customer Support Team
Bad experience
Bad experience, they try to lower the price offer by lies.
23 december 2024
Omdöme utan inbjudan
Svar från Flip.ro
Hello, Ms. Margarit,
Out of respect and care for our customers, each phone received for sale in the Flip service is checked with rigor and responsibility!
Our goal is to offer quality services and products to both buyers and sellers who access the Flip.ro platform.
All phones are tested in 67 control points and reconditioned by experts.
The quality, performance and safety of the products are the most important aspects for us.
We report any deficiencies to the selling client, who decides how to proceed with the sales process: continuing it or withdrawing from the sale.
We did the same in the case of the phone you sent for sale, for which, during the checks, it was identified that the main camera microphone is non-functional and requires replacement.
If you had contacted us to clarify the resolution, we would have gladly responded to the message. We encourage every customer to contact us directly, as we are here to help you with any situation that requires our attention.
We believe that by choosing to continue the sales process, you are in our agreement and aligning yourself with our core values and mission to offer our buyers perfectly refurbished phones!
The payment has already been processed in your bank account and we hope to have you back as a customer. If you need guidance on how to properly evaluate the phone, so that it reflects the reality of the product, do not hesitate to contact us.
All the best,
Flip.ro Customer Support Team
Le trimiți un produs ca nou
Le trimiți un produs ca nou, promit plata în 20 de zile de la evaluare și ei nu își respectă termenii de plată! Mergem către ziua 24 cu minciuni !O platformă de înșelătorii la grupa mare!
18 november 2024
Omdöme utan inbjudan
Svar från Flip.ro
Salut, Tibi,
In continuarea discutiei telefonice, revin cu acest raspuns catre tine in ceea ce priveste solicitarea de vanzare.
Regretam situatia intampinata si te asiguram ca facem tot posibilul ca experienta clientilor nostri sa fie una placuta!
Plata vanzarii a fost procesata astazi, in jurul orelor 11, urmatoarea zi lucratoare, data de 8.12 fiind zi nelucratoare, iar termenii initiali au fost respectati!
Daca ai nevoie de informatii suplimentare, ne poti lasa un mesaj pe adresa de email contact@flip.ro si te vom asista cu drag!
Toate cele bune,
Echipa Customer Support Flip.ro
Hotie pe fata
Hoti. Am trimis un telefon in perfecta stare cu folie de protectie si mi l-au evaluat la 100lei cu folie de protectie de schimbat la 180lei ?!?!? Really folie de protectie ?!?!?! Si in poza se vede ca e folia. Va rog puneti pozele sa vada lumea pt ce ati scazut 70% din valoarea telefonului si fiecare va decide daca am sau nu dreptate.
5 december 2024
Omdöme utan inbjudan
Svar från Flip.ro
Buna, Anca,
Ne pare rau sa aflam ca experienta avuta nu s-a ridicat la nivelul asteptarilor tale!
Intrucat nu ai dat curs incercarii noastre de a clarifica situatia intampinata prin apelul telefonic avut, vom reveni aici cu un raspuns!
De indata ce am receptionat telefonul tau in service, acestuia i-a fost eliminata folia de protectie de pe ecran si a fost inspectat tehnic printr-o aplicatie de testare si estetic de catre tehnicienii nostri.
In momentul testarii s-a identificat faptul ca pe marginea display-ului erau prezente niste urme de exfoliere iar display-ul necesita inlocuire.
Intrucat a existat o nelamurire cu privire la exfolierea respectiva, a fost comunicat de catre colegii nostri faptul ca aceasta era prezenta pe display si nu pe folia de protectie.
De asemenea, poti regasi fotografii cu defectiunea mentionata in link-ul urmator: https://bit.ly/4g0msUn .
In acest moment, oferta a fost respinsa si telefonul este in curs de pregatire pentru expediere!
Daca ai nevoie de informatii suplimentare, ne poti lasa un mesaj pe adresa de email contact@flip.ro si te vom asista cu drag.
Toate cele bune,
Echipa Customer Support Flip.ro
iPhone 11 pro
Получих iPhone 11 pro с технически проблем,който е свързан със загубата на интернет връзка.
28 november 2024
Omdöme utan inbjudan
Svar från Flip.ro
Здравейте,
Съжаляваме да разберем, че срещате затруднение в работата на закупения телефон! Всяка поръчка от нашият сайт разполага с гаранция от 24 месеца, която дава възможност всяко устройство да бъде изпратено за диагностика и ремонт в периода на гаранцията.
Забелязахме, че все още не сте попълнили формуляр за изпращане в гаранция, за да диагностицираме и ремонтираме телефона. Можете да попълните формуляра директно от Вашият клиентски профил във Flip.bg или можете да се свържете с нас на имейл адрес contact@flip.bg за да помогнем.
всичко най-добро,
Екип за поддръжка на клиенти на Flip.bg
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.