Flatio.com Omdömen 712

The platform is very good, i wished i would knew it before.

Fantastic tool for short and medium term rentals. very useful for finding a property in lisbon. great service, very clear

I didn´t know Flatio. I rented a flat last month in Berlin and it was a great experience. We received several communications through our stay, so everything was clear the whole time.

Wonderful service, app and website are both easy to use, I'm glad Flatio works in Prague and wish I could use it as a tenant in other cities in the future.

Like management and 4man and sell Man iphone and Android in Dubai airport frezone 10 year work experience

Falta informação sobre a acessibilidade e a comodidade para famílias

I chose Flatio because they advertise themselves as a visa-friendly housing platform. This was the main reason I trusted them and decided to rent through their website, since I needed a legitimate lease agreement..

Soon after, the authorities inspected the apartment and confirmed that it was not suitable for living. The roof was rusty, the conditions did not meet basic requirements, and the property could not be used for official purposes. In other words, I had paid for an apartment that was never usable in the first place.

I immediately informed Flatio and provided them with official proof of this. However, instead of protecting the tenant, they sided with the landlord and refused to refund me.

This experience shows that Flatio has zero knowledge of visa procedures and absolutely no real protection for tenants who rely on their so-called “visa-friendly” guarantee. When something goes wrong, all the financial loss is put on the tenant. Their advertising is misleading, and their customer support was unhelpful – they simply repeated the landlord’s cancellation policy and left me with nothing.

I strongly advise anyone who needs housing for official or legal purposes (study, work, visa, relocation, etc.) to avoid Flatio completely. They are not reliable, not truly visa-friendly, and they do not take responsibility when properties fail to meet basic requirements.

I lost 600 euros because of them, and all I got in return was stress and wasted time.

Be very careful before trusting Flatio.

Perfect ecelent

Everything went according to plan, the accommodation matched the description, the host communicated well, as did the Flatio service, with reminders about payments, contact details, and information about moving in and out.

Achtung !!! Betrüger befinden sich dort auf der Plattform !!! Uns hat man gefälschte Seiten untergeschoben und wir sind tatsächlich darauf reingefallen !
5500 Euro sind futsch 😡

Primera vez que reservamos con Flatio y fue todo perfecto. Mucha información de la reserva, precio más económico que en otras plataformas y además con seguro Axa. Genial

I received an email from Flatio stating that they were changing their terms and conditions, but that owners didn't have to do anything.

I haven't received any contact from any guests in a month, and I wanted to check my listings.

They don't appear.

I also can't access my account.
I contacted Customer Service, and Mariana told me I had to deactivate the new terms and conditions.

I'm sending her a screenshot of the email I received, and yet my properties are still not listed and my account is still missing.

We're in PEAK SEASON, and I'm losing important business opportunities.

I've contacted them in every possible way, and almost no one responds.

There's no solution.

There's no Complaints department to escalate the problem.

The only ones who respond are those who deactivated my account.
Those who ignore the email sent by Flatio stating that owners didn't have to do anything regarding the new change.

Desperate.

Disappointing.

Until now, I've always given them top marks as a good company.

My opinion of Flatio has completely changed.

I feel unprotected.

Flatio doesn't show the stays of guests that hasn't been reviewed. However the number of unreviewed stays hold a very strong message and must be counted in the rate of guest valuation. Flatio in Hungary is the playground of scammers, they opt for not paying, choosing a close move-in date, when transfer can't reach the international bankaccount, so they can fabric fake transfer verifications. Flatio doesn't seem to try to solve this matter, they put the responsibility on hosts. Pretty annoying. Hope to have solutions soon as i have been reporting this for a year now.

Communication is easy, quick and helpful.
The site is easily approachable and easy to use.
So far so good

Excellent experience! It was a straightforward procedure. No need for a deposit which was really great.

it is a almost brand new apartment, very nice and quite

Muy bueno. Confiable.