Flatio.com Omdömen 712

Flatio is excellent, great service and excellent support by Doménica or Zuzana. Thank

I had a very good experience using the system. The booking went smoothly and the customer service was good.

Flatio works perfectly, contracts are ok, no issues for far as a landlord.

Plataforma muito fácil de usar, helpdesk super prestável e rápido. A plataforma é muito intuitiva e senti que era um aliado também do senhorio (e não apenas do hóspede, como muitas vezes acontece).

Overall, the accommodation and platform experience were good. The apartment met our expectations and communication regarding the stay itself was smooth.

However, we experienced a serious issue with payments. Unfortunately, card payments are restricted in some countries. Bank transfer was also problematic because the exact amount to be transferred is not always clear in advance, and even a small difference caused issues with the payment confirmation.

We felt that Flatio was rather passive in helping to resolve this payment issue, which caused unnecessary stress. This is an area that definitely needs improvement.

Great website

Easy and trustful

The best site to book easily

As pessoas dessa casa não tem respeito por ninguém assisti a brigas de mãe e filha agredirem se a mãe está constantemente a prosseguir os inclinos a senhoria tem um anúncio falso onde a casa é partilhada por ela pela filha menor e a mãe dela não podemos usar a sala nem q cozinha a casa está sempre porca não lavam o chão não fazem nada eu é que tive que limpar o quarto quando entrei pois o mesmo estava cheio de pó a senhoria tem um anúncio falso que o que diz no anúncio quando chegámos a casa não tem nada haver com o que ela escreve no flatio não aconselho a ninguém a lá ficar
E a flatio em si não faz nada para melhorar os anúncios

The platform helps connect homeowners and travelers and digital nomads

NE PREPORUČAM!
Kao iznajmljivač s više od devet godina iskustva i upravljanjem s 11 stambenih jedinica u Zagrebu, smatram svojom profesionalnom odgovornošću podijeliti iskustvo s ovom platformom, prvenstveno kako bih upozorio druge iznajmljivače i potaknuo nužne promjene u sustavu.
U praksi se pokazalo da unificirani ugovor ozbiljno ograničava prava iznajmljivača i ne pruža adekvatnu zaštitu u problematičnim situacijama. Kada se pojavi stanar koji krši pravila ili stvara probleme, iznajmljivač ima vrlo malo stvarnog manevarskog prostora. Dovoljno je da stanar kontaktira platformu i iznese vlastitu verziju događaja, često netočnu ili nepotpunu, a iznajmljivač se vrlo brzo nađe u poziciji u kojoj nema kome objasniti situaciju niti dobiti konkretnu podršku.
U mom slučaju, platforma me suspendirala zbog nuđenja dodatnih usluga uz nadoplatu, isključivo na zahtjev gostiju (bicikl, pranje rublja, električni skuter, dodatna posteljina i ručnici, kućanski aparati i slično). Naglašavam da nikada nisam naplaćivao osnovnu ili standardnu opremu koja pripada smještaju. Poseban problem nastaje kod prekomjerne potrošnje režija: čim se pokuša naplatiti realan trošak, gost često jednostavno ranije otkaže boravak. Iznajmljivaču tada ostaje prazan stan, izravan financijski gubitak i unaprijed pripremljen, generički odgovor platforme bez ikakvog rješenja. Posebno želim istaknuti da sam osobno prodao jedan stan te da je novi vlasnik, putem moje preporučne poveznice, registrirao nekretninu na platformi i ostvario prvu rezervaciju. Unatoč tome, nisam dobio nikakvu nagradu ili benefit iz sustava preporuka, iako je on tako predstavljen. Smatram da je važno da iznajmljivači budu svjesni da taj sustav u praksi ne funkcionira pouzdano.
Dodatno upozoravam kolege iznajmljivače da se ne oslanjaju na platformino osiguranje, već da u svakom slučaju osiguraju polog. Idealno bi bilo u gotovini, iako je to prema ugovoru zabranjeno – no u praksi ćete se morati snaći na neki drugi način ako želite minimalnu zaštitu. Bez pologa, vrlo lako ćete se naći u situaciji da u stanu imate pet osoba, iako ste ga iznajmili jednoj, bez mogućnosti trenutnog raskida ugovora. Budući da je boravak plaćen unaprijed, dužni ste čekati i do 30 dana od dana otkazivanja. U tom razdoblju stanar vam se, figurativno rečeno, može „smijati u lice“. U praksi to često znači dodatne osobe, svakodnevne goste, intenzivno korištenje stana, besplatno pranje rublja, tuširanje i boravak u centru grada – dok stvarni trošak i rizik u potpunosti snosi iznajmljivač. Nerijetko se radi o osobama koje su inače smještene u studentskim domovima ili lošijem smještaju na rubnim dijelovima grada, pa vaš stan postaje besplatna dnevna baza.
Smatram da Zagreb ima veliku i realnu potražnju za povoljnim i dugoročnijim smještajem, osobito za studente i mlade ljude. Međutim, pod ovakvim uvjetima suradnje, ovaj model postaje sve neisplativiji za iznajmljivače. Unificirani ugovor u ovom obliku nije održiv i hitno zahtijeva veću fleksibilnost te bolju ravnotežu prava i obveza.
Ovo iznosim mirno, svjesno i odgovorno, imenom i prezimenom, ne iz gorčine, već iz profesionalne savjesti prema kolegama koji se bave ovim poslom. Cilj nije prozivanje ili usporedba s drugim platformama, već jasan apel administratorima da ozbiljno razmotre navedene probleme i isprave očite nedostatke u sustavu. Uostalom od mnogih sličnih platformi, ova platforma vrlo nisko rangira po ocjenama što dodatno govori koliko brinu o obostranim interesima.

The house has mold everywhere, and when we mentioned that, the cleaning Lady replied to put some nice smelling stuff into the drawers to overlay the bad mold smell.

The kitchen is not isolated well with the electrics and you get electrical shocks when touching some stuff.

Heaters don't work and electricity fails.

The landlord said they cannot rent that house in winter yet they rented it to us ...

When we asked for Money Back because of all this, the landlord replied that "she won't be threatened by us and now will end the conversation."

Wow. So when someone complains about the house and asks Money Back for compensation because we needed to shower with cold water and stuff like that, the landlord declares that a threat and stops communication.

Lovely.

If I could put less than 1 Star, I would do that.

Quitting communication and saying "you threatened me by wanting Money Back" is auch a shitty move, I would love to rate Minus 1000 Stars If possible.

Always great, when your landlord writes you they stop communicating with you about the problems you experienced because telling them about the problems and wanting Money Back is "a threat".

Very good experience.

Absolutely loved my stay at this apartment in Prague. The location was superb, just a couple of minutes’ walk from the underground station with great connections to the rest of the city, so getting around was effortless. The views from the flat were genuinely breathtaking, and the space itself was spotless and well maintained. The washer and dryer worked perfectly, the bed was very comfortable, and the apartment was completely quiet at night which was ideal for a good night’s sleep. Hot water was always available in the shower which was great after long days exploring. Overall, it is a high quality apartment with everything you need and a welcoming, attentive host, and I would happily stay here again.

Great site, very good platform for the mid term hosts and guests.
No problem in the last years.

Trusted platform reliable all they way

Would highly recommend the platform

I had a very positive experience using Flatio. The apartment was great and a good value. Communication was easy. The manager greeted me and showed me around. Everything was as expected. The location was excellent and as advertised. I will definitely use them again.

Our family had a wonderful stay! The unit was exceptionally clean, well-maintained, and thoughtfully equipped with everything we needed. The neighborhood was peaceful and safe, making it easy to relax and feel at home. The owner went above and beyond to ensure our comfort, even providing helpful recommendations for local restaurants and things to do in the area. We truly appreciated the personal touches and hospitality. Highly recommend this property to anyone looking for a comfortable, worry-free stay.

The best part about Faltio is that we were able to find a flat for 2 of Us for only 25 — much better value than many other platforms. Normally, there are only 8bed dormitory rooms for that price. The only downside is that the booking process is a bit more complex because it involves a full rental contract, unlike simpler sites like Booking.com. Still, it’s worth it if you’re looking for affordable long-term stays and don’t mind a bit of extra paperwork.

Excellent serviço