Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The platform of flatio is well organized. The customer service works efficiently. They always resolve the issue timely whenever I had during my two months staying. I appreciate it greatly.

Betygsatt 1 av 5 stjärnor

I strongly advise everyone to be extremely careful with Flatio. The platform is currently crawling with scammers who try to lure you away from the site and onto WhatsApp. Their goal is to trick you... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Flatio is an incredible site and so helpful for somebody traveling through Europe. The hosts were incredible. The neighborhood was quiet and nice. Five minute walk from restaurants and bars and the su... Se mer

Betygsatt 5 av 5 stjärnor

The best part about Faltio is that we were able to find a flat for 2 of Us for only 25 — much better value than many other platforms. Normally, there are only 8bed dormitory rooms for that price. The... Se mer

Företagsinformation

  1. Uthyrning av andelslägenheter
  2. Uthyrning av semesterbostad

Skrivet av företaget

Flatio is the only place where you can easily rent a furnished flat for 1–12 months directly from the owner.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

712 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 59 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

todas las reservas rechazadas

todas las reservas rechazadas? da igual donde solicites, todas rechazadas. creo que la plataforma esta diseñada para recoger datos personales que no se donde acabaran despues

17 mars 2026
Omdöme utan inbjudan
Logotyp för Flatio.com

Svar från Flatio.com

Hello Carlos,

Thank you for your honest feedback. We’re very sorry to hear about your experience. We completely understand how frustrating it must be to have multiple booking requests rejected.

This is definitely not the standard we aim for at Flatio. Unfortunately, we are aware that some hosts do not approve booking requests as consistently or reliably as they should, and we are actively working on improving this to ensure a smoother and more reliable experience for our guests.

We would also like to address your concern regarding personal data. We take data protection and GDPR very seriously, and all personal data is handled securely and strictly in line with applicable regulations.

If you still need assistance with finding a suitable stay, please feel free to reach out to us at support@flatio.com. Our team will be happy to help you find available options and guide you through the booking process.

Wishing you all the best,

Flatio team

Betygsatt 1 av 5 stjärnor

Vær forsiktig

Vær forsiktig! Er noen som bruker den navnet på denne nettsiden som er scammere! Spesielt hvis du er student! Så ta kontakt med denne nettsiden hvis du er usikker på om du faktisk har reservert en leilighet.

5 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Bezproblémová komunikace

Velmi dobrá komunikace, Flatio na nic nezapomnělo. Zasílalo po celou dobu pravidelné informace stran pobytu. Zejména mi pomohlo upřesnit, co je potřeba udělat při odjezdu. Objednávka pobytu i smlouva s majitelem proběhla bez poblému.

25 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Flatio is a first-class platform which…

Flatio is a first-class platform which provides a highly professional service and makes renting a room or apartment extremely easy and quick to do. It is also very easy to contact customer service. Highly recommended for anyone who wants to rent and have the security of being backed up by Flatio's insurance policy just in case anything goes wrong.

19 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

If you don’t like being scammed stay…

If you don’t like being scammed stay away from Flatio, Very untrustworthy company, I would advise anyone to just opt for airbnb or an agency instead, by far.
I had the pleasure to travel with my girlfriend to Prague for an internship, we’re both in uni, don’t have much money and the internship is unpaid. With some sacrifices we could afford a small apartment. Everything perfect until upon waking up the next day we found out that the hot water doesn’t work , the bathroom window is broken and the toilet floods constantly when being flushed, along with opening a kitchen drawer to disgusting and poorly sanitized cookware. The house was a humid moldy mess, and mind you it was September and we were approaching colder months as we were supposed to stay in Prague till December. we fled the apartment three days after, the landlord ghosted us, came In the house without us knowing, to do only she knows what, while we were still under contract. Criminal behavior, breaking both guidelines and the law. We fought 2 of the 3 months we’ve been there to get back our money which technically belonged to us since we got scammed hard out of the apartment. Nothing after a lot of troubles flatio just gave us back their platform share. We never saw the rest of the money which we needed to get another accommodation since we had to leave and they wouldn’t stop the fraudulent contract. Save yourself the drama and the stress, don ruin your life for months just to stay talking back and forth to their legal team, rent your house another way. Find a local agency or a trusted platform.

10 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The apartment was even better than the pictures!

The apartment was even better than expected, normally the pictures make it look bigger than it is, but this time was on the contrary, the place was bigger than it seemed. Very cozy, with everything you need for a short stay, without the need to buy it. The platform is easy to pay.

3 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Good site for mid-term rentals

Rented a flat in Budapest for 30 days. Had no issues so I can confirm that the service is as presented; Flats and rooms for mid-term rental with a easy rental process and affordable service fee.

13 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Below standard flat

I rented a flat I had seen advertised on Flatio. The rental agency advertising it wouldn't let me view it before I moved in, alleging there were people staying there. I had nowhere else affordable to rent as there is a housing crisis in this area, so I moved there hoping it would look like the advert photos. When I arrived there with all my possessions and furniture, the flat was an absolute dump. Tiny with no space as cluttered with old furniture. Cockroaches in the kitchen. Old leaking fridge with terrible odour permeating the whole flat. Old shabby decor from the 80s with paint coming off the walls. Bed bugs in the bed. I can only assume Flatio don't personally check the condition of the flats advertised on their website, but should do. I had to move back to the flat I was in which was up for sale. So I moved twice, with a back problem, which became much worse. And after weeks of my bank negotiating with Flatio for a refund of the month's rent I had paid (minus the two days my stuff was there) Flatio did not refund me. And the worst thing is they're still sending me ridiculous emails advertising rentals with them. Never again.

1 oktober 2025
Omdöme utan inbjudan
Logotyp för Flatio.com

Svar från Flatio.com

Hello Melanie,

Thank you for sharing your feedback. We are truly sorry to hear that your experience did not meet your expectations and that the situation caused you additional stress, especially while managing your move.

We would like to clarify a few points regarding your stay:

- Flatio offers ready-to-move-in properties, which means they are furnished as shown in the photos and described in the listing. Guests can always review the layout, furniture, and design in advance to ensure the property matches their preferences before booking.

- Regarding the reported cockroach, we received one photo showing a single dead insect in the sink. In some regions, including Portugal, occasional insects may appear. However, when guests provide documentation indicating a confirmed infestation, we treat the matter with utmost seriousness and allow withdrawal from the stay. In this case, evidence of infestation was not provided, but the matter was still addressed with the host immediately.

- Concerning the fridge and odour, we contacted the host as soon as we received your message. The host informed us that the move-in took place earlier than originally agreed and that cleaning was still in progress at that time. The fridge was subsequently cleaned.

- During our communication, we did not receive any reports regarding bed bugs. Had this been reported and documented, we would have investigated it immediately.

We understand that moving twice must have been physically and emotionally demanding, and we are genuinely sorry that the experience contributed to your discomfort.

As part of our resolution, we refunded the service fee for the unused days of your stay, which we considered a fair solution based on the circumstances and the documented communication.

Once again, thank you for your feedback. Please be sure that we continuously work on improving cooperation with our hosts to ensure properties meet the expected standards.

Wishing you all the best,

Flatio team

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