The process is quick and the staffs are helpful. Just the back order of the part is a bit too long. Communication can be better if they find the issues or questions initially.
Plats
Byt platsUnit 9 The Merlin Centre, Lancaster Road, HP12 3QL High Wycombe, Buckinghamshire, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Nice people to deal with. Good email communication particularly Aimee Cooper. Nice guys who were very polite and explained everything when hire car was dropped off and collected car for repair. Insura... Se mer
Företaget har svarat
Car looked like new after damage and car was cleaned thoroughly for pick up. Side mirror was damaged by the insurance delivery lorry but the manager offered to fix it for free out of courtesy! Very go... Se mer
Företaget har svarat
Excellent service. Made it all very easy.great communication . Danny the young lady I liaised with over the phone could not have been more helpful. Well done everyone
Företagsinformation
Skrivet av företaget
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Skrivet av företaget
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Kontaktuppgifter
Unit 9 The Merlin Centre, Lancaster Road, HP12 3QL, High Wycombe, Buckinghamshire, Storbritannien
- 01494 450088
4,5
Utmärkt
241 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very good service and very good repair.
Very good service and very good repair.
Staff were very polite and helpful.
21 november 2025
Svar från Fix Auto UK - Fix Auto High Wycombe
We appreciate your feedback and are glad you were satisfied with our polite staff and repair service. Thank you for taking the time to share.
Sandra Kluba, Fix Auto UK
Helpful employee delivered a loan car
Helpful employee delivered a loan car, my vehicle repaired within the time stated, excellent body work repair, looks good as new!
13 november 2025
Svar från Fix Auto UK - Fix Auto High Wycombe
We're happy to hear that our employee was helpful and your vehicle was repaired promptly with excellent results. Thank you for your positive feedback!
Sandra Kluba, Fix Auto UK
Very happy with repairs and courtesy car
FixAuto contacted me by phone after insurance authorisation, to book a repair time,and warned me that my car would be needed by them for 5-12 working days. They offered a courtesy car and came to my house to collect my car and leave the courtesy car, which was a brand new vehicle, very clean. On Day 12 they phoned me to arrange return, bringing my car back to my house on time. The repair looks perfect and everything worked well. Their delivery driver was affable and knowledgeable
20 november 2025
Svar från Fix Auto UK - Fix Auto High Wycombe
We appreciate you taking the time to share your experience. We're glad the repair and courtesy car service met your expectations, and that our delivery driver was helpful. It's great to hear that everything worked out well for you.
Sandra Kluba, Fix Auto UK
Very easy and smooth couldn’t recommend…
Very easy and smooth couldn’t recommend this more!!
13 november 2025
Svar från Fix Auto UK - Fix Auto High Wycombe
We're so glad that you had such an easy and smooth experience! Thank you for recommending us; we appreciate it. Please feel free to complete the BMW survey.
Kind regards
Michael Wright, Fix Auto UK
Excellent job
Excellent job. Friendly and efficient service. Loan of a very respectable courtesy car.
4 november 2025
Svar från Fix Auto UK - Fix Auto High Wycombe
We appreciate your kind words and 5-star rating! We're so glad you received friendly, efficient service and a very respectable courtesy car.
Helpful, polite and courteous staff
All the staff we met or spoke to on the phone were very helpful and courteous. The car came back in an immaculate condition.
28 oktober 2025
Svar från Fix Auto UK - Fix Auto High Wycombe
Mrs Amanda Foster,
We appreciate your 5-star review! We're happy to hear that you found our staff helpful and courteous and that you were pleased with the condition of your car.
Fix Auto UK
Car repair
The car was repaired to a very high standard and came back looking like new.
10 oktober 2025
Svar från Fix Auto UK - Fix Auto High Wycombe
Nikki,
We're happy to hear that the car's repair met your expectations, and we appreciate your positive feedback on the high standard achieved.
Fix Auto UK
Great communication, service and repair
Great communication, efficient and effective service and great repair.
8 oktober 2025
Svar från Fix Auto UK - Fix Auto High Wycombe
James,
We appreciate your review! We're so glad to hear you were happy with our great communication, efficient service, and effective repair work.
Fix Auto UK
Polite
The people I came into contact with on the phone and in person were courteous, polite and were true to their word.
23 september 2025
Svar från Fix Auto UK - Fix Auto High Wycombe
Alison Twycross,
We're happy to hear that our team members were courteous and true to their word! Thank you for taking the time to share your positive experience with us.
Fix Auto UK
Very pleased with the repairs to our…
Very pleased with the repairs to our car,a job well done.
22 september 2025
Svar från Fix Auto UK - Fix Auto High Wycombe
Ms J Atkinson,
We appreciate you taking the time to share your feedback. We're happy to hear that you were pleased with the car repairs.
Fix Auto UK
Excellent service
Excellent service all the way though including following up on a couple of minor adjustments after the main repair
Sandra was excellent, easy to detail with and responsive whenever I called or emailed
18 augusti 2025
Svar från Fix Auto UK - Fix Auto High Wycombe
Fiona,
We appreciate you taking the time to leave us such a fantastic review! We are so glad to hear that you received excellent service and that you were pleased with how we handled the follow-up adjustments.
Fix Auto UK
Frustrating Experience from Start to Finish
I had an incredibly frustrating experience with this Bodyshop. From start to finish, communication was either extremely limited or non-existent. I was constantly given conflicting information – every person I spoke to seemed to have a different story, which left me feeling completely misled and confused. There was no sense of accountability or urgency, and the attitude was far from professional – even from management. To make matters worse, the customer service advisor I dealt with over the phone was incredibly rude and unhelpful.
As for the repair work itself, it was poor quality. I had to send the vehicle back multiple times because not only was the issue not resolved, but more damage was caused to my vehicle while it was in their care – only to be eventually told they would not be rectifying these areas. In the end, I had to take the car elsewhere, where the entire repair had to be redone properly, and the additional damage they caused fixed.
From a customer perspective, I feel completely let down. This experience was stressful, time-consuming, and expensive. I would not recommend this place to anyone. If you value your time, money – I’d go elsewhere.
A friendly reminder too: when you have an accident you can choose where your vehicle is repaired, even if it is not the one your insurance company initially want to send it to. If I ever have the misfortune to have another accident, I will be taking it to a trusted Bodyshop.
22 januari 2025
Omdöme utan inbjudan
Svar från Fix Auto UK - Fix Auto High Wycombe
Dear Ms Palin,
Thank you for your feedback. We are very sorry to hear that you had an unsatisfactory experience with repairs. We will investigate these issues to ensure our service and quality improve. Thank you for your feedback.
Fix Auto UK
Nice people to deal with
Nice people to deal with. Good email communication particularly Aimee Cooper. Nice guys who were very polite and explained everything when hire car was dropped off and collected car for repair. Insurance repair. All looks good, returned cleaned. Took a long time for a small repair though. Thank you.
15 augusti 2025
Svar från Fix Auto UK - Fix Auto High Wycombe
Dear Mrs Cleaves,
Thank you for sharing your experience! We're glad you found our team helpful and the communication effective. I apologise for the repair length, we will be reviewing repair times to make improvements for the future. I'll make sure to pass your kind feedback onto the team. Thank you!
Kind Regards
Aimee Cooper
Great from start to finish
Great from start to finish, great communication and the car looks as good as new
Would recommend this company
31 juli 2025
Svar från Fix Auto UK - Fix Auto High Wycombe
Dear Mrs Robinson,
We're happy to hear that you had a good experience from beginning to end! Our team appreciates your recommendation and your kind words about the car.
Kind regards
Aimee Cooper
Extremely professional and thorough
29 juli 2025
Svar från Fix Auto UK - Fix Auto High Wycombe
Dear Mr Vere,
Thank you for your kind and positive review. We are glad that you were happy throughout the repair process so will pass your comments onto the team.
Kind regards
Fix Auto High Wycombe
Excellent repair
7 juli 2025
Svar från Fix Auto UK - Fix Auto High Wycombe
Dear Mr Binnie,
Thank you for your 5 star review, we really appreciate you taking the time to leave kind feedback. I will pass it onto the team.
Kind regards
Aimee Cooper
Cosmetically and mechanically excellent…
Cosmetically and mechanically excellent repair.
They were quick to resolve a minor electrical fault (PDC) found on car's return. Collected and delivered in proposed time window
24 juni 2025
Svar från Fix Auto UK - Fix Auto High Wycombe
Dear Mr Gatfield,
We really appreciate you taking the time to leave us a 5-star review! I'm glad to hear that you were happy with the repairs and the quick resolution of the electrical issue. I will make sure to pass this onto the team!
Kind regards
Aimee Cooper
Svar från Fix Auto UK - Fix Auto High Wycombe
Dear Mr Abbas,
Thank you for taking the time to leave a review, we really appreciate the positive feedback! We're happy to hear that you had a pleasant repair experience.
Kind regards
Aimee Cooper
Svar från Fix Auto UK - Fix Auto High Wycombe
Dear Mrs Coggon,
Thank you for your 5-star review! We really appreciate the kind feedback on Trustpilot and the BMW survey. I will pass your comments onto the team.
Kind regards
Aimee Cooper
Easy no-fuss experience
Easy no-fuss experience
Can't fault the experience. Kept me fully up to date, kept in touch, collected and delivered my vehicle and excellent repair
27 maj 2025
Svar från Fix Auto UK - Fix Auto High Wycombe
Dear Miss Martin,
We appreciate you taking the time to leave us this fantastic review! We're so happy to hear that you found the entire process easy and fuss-free.
Kind regards
Aimee Cooper
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.