Five Star Autocentre Omdömen 

724
TrustScore 4 av 5

4,0

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Spoke to the owner who confirmed they could program a Tesla Model X front ECU. Paid £180 to have the car recovered to their garage. On arrival the owner refused to take the car and was extremely rude.... Se mer

Betygsatt 5 av 5 stjärnor

Well what can we say, absolutely brilliant, Emma on reception was a star, she helped us with the nightmare that was the warranty company, 6****** for Emma, our car was sorted quickly and efficiently.... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Fantastic customer service, ‘what a breath of fresh air’. Main dealers should go to 5 Star and get some much needed training from Asif and his team! Everyone is so helpful and friendly and they g... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Took my car Merc GLA to Five Star after 3 other garages (including main dealer) couldn't point to exact cause of issues was having for over a year (GPF filter getting clogged triggering engine warning... Se mer

Företaget har svarat

Företagsinformation

  1. Bilreparation
  2. Bildelar
  3. Bilservice
  4. Däckverkstad

Skrivet av företaget

Welcome to Five Star Autocentre for MoT & Service. An award winning MoT testing and servicing garage in Huddersfield. If you need a car service, MOT or car repairs in the Huddersfield area for all range of manufacturers’ vehicles, our friendly local technicians are here to help.


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

724 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 71 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,0

Alla omdömen

(724)

30 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

They do a really good job on your They do a really good job on your car it always look after my car make sure it goes back feeling like a new carcar…

They do a really good job on your car it always look after my car make sure it goes back feeling like a new car

6 maj 2022
Omdöme utan inbjudan
Logotyp för Five Star Autocentre

Svar från Five Star Autocentre

Thank you John for your custom and feedback. We thank you for the time taken to reach out to us. Should you need anything else don’t hesitate to get in touch. Kind regards. Laurie. Manager

Betygsatt 5 av 5 stjärnor

Excellent Service

Just had a full service carried out today. Very efficient from start to finish from friendly reception staff to the technician who carried out the service. Kept informed of the additional work required and the costs by phone and sent helpful videos with full details shown on the final invoice.The vehicle had also been valeted when I collected it. I would most certainly recommend.

3 maj 2022
Omdöme utan inbjudan
Logotyp för Five Star Autocentre

Svar från Five Star Autocentre

Thank you Mr Rhodes for your feedback. We appreciate the feedback and it will help us to continue to improve our business. The videos have definitely been a plus point with many customers as it helps with the transparency. Kind Regards. Laurie .

Betygsatt 5 av 5 stjärnor

AMAZING GARAGE, EXCEPTIONAL PEOPLE.....

So thankful I came across this garage after mistakenly taking my car to a moron who claimed he could do the work needed, Amazing bunch of people nothing was too much trouble Asif is a legend and would not give up till the problem was found and fixed.....FANTASTIC, BRILLIANT CAN'T THANK YOU ENOUGH.

3 april 2022
Omdöme utan inbjudan
Logotyp för Five Star Autocentre

Svar från Five Star Autocentre

Thank you wow what a fantastic review. Really lovely of you to leave the comments. We have printed your review out and posted it on our staff noticeboard. We always try to set the standard and lead the way!

Betygsatt 5 av 5 stjärnor

Yet again excellent service

Yet again excellent service , would not hesitate to recommend.five stars again

25 mars 2022
Omdöme utan inbjudan
Logotyp för Five Star Autocentre

Svar från Five Star Autocentre

Hi Andy, thank you for leaving your review. Thank you for the custom. We aim to please to a high standard. Let us know if we can do anything else. Kind regards and all the best for motoring. Five star team.

Betygsatt 1 av 5 stjärnor

My honest review.Since many people read poor reviews…

Since many people read poor reviews first hence my one star review.
I had read some poor reviews as well with some complaints that they felt additional unnecessary jobs were found so i was a bit apprehensive.
I've just had my first visit to Five star autocentre for Gold service (ecceeding skoda dalerships ) & first mot for my Skoda Superb L&K 4×4 which is almost out of warranty.
I made the unusual request to have the old parts saved simply for my own curiosity as to their condition.
The receptionist was very friendly and helpful and said its no problem.
Service and mot was done at time promised with no additional work added and old parts wrapped & in car which had been washed.
My numer plate should have caused mot failure but mechanic simply removed offending screw & cover with no charge or issue.
I can only go by my own experience.
I would not hesitate in recommending this garage and if I'm visiting Huddersfield next year will certainly book next mot & service with them.

14 mars 2022
Omdöme utan inbjudan
Logotyp för Five Star Autocentre

Svar från Five Star Autocentre

Thank you for your great review we are happy you were pleased with us and look forward to seeing you and your vehicle next year. Allbb no the best. Thank you. Five star Autocentre

Betygsatt 5 av 5 stjärnor

A fantastic garage👍

A fantastic garage👍 I phoned them Friday, dropped ithe car off Monday, got a call Monday afternoon explaining what the problem was, how much it was going to be & it would be finished by Thursday. I had to leave the car with them. I got a call Tuesday saying the parts had arrived & they were on with it.
I got the car back on Wednesday a day early. It even looked like they'd washed it👍

15 februari 2022
Omdöme utan inbjudan
Logotyp för Five Star Autocentre

Svar från Five Star Autocentre

Thank you Ian for the review. I’m glad we met your expectations and hope to see you again next year. Kind regards.

Betygsatt 5 av 5 stjärnor

I had my mini in for a timing chain…

I had my mini in for a timing chain replacement. I can not fault any of the workmanship and how helpful Asif and his staff were, the time off turning the job around was brilliant and beat the time they said it would ready. Thank you all and would recommend where ever I can.

1 februari 2022
Omdöme utan inbjudan
Logotyp för Five Star Autocentre

Svar från Five Star Autocentre

Thank you Steve for taking the time out to leave a review. You are a brilliant customer and a pleasure to deal with. Five star

Betygsatt 5 av 5 stjärnor

Exceptional garage

Never heard of the garage until car had to be towed there. Kept in touch by text or phone call from car arriving via RAC to saying the car was ready. Absolutely spot on service which is a rarerity these days.

30 januari 2022
Omdöme utan inbjudan
Logotyp för Five Star Autocentre

Svar från Five Star Autocentre

Thank you Elouise for the review. As an Rac approved garage we do like to keep the standards really high. Glad we met your expectations.

Betygsatt 5 av 5 stjärnor

Simply Five Stars!

A special thank you to Asif and his team for carrying recent repair work (especially Matt, who pulled out all the stops on Saturday to get my car back on the road). I would strongly recommend, without any hesitation, this garage to others. Both the quality of service and customer care is first class! I have used this garage since it first opened (as have many of my colleagues at Greenhead College) and if you are looking for a trustworthy, friendly and reliable garage that values your custom and offers affordable and honest repair work then I would strongly commend Five Star to you! I am most appreciative of all your hard work for keeping my old vehicle on the road! Simon Barratt

10 januari 2022
Omdöme utan inbjudan
Logotyp för Five Star Autocentre

Svar från Five Star Autocentre

Hello Mr Barratt, we appreciate the time you have taken to write the review. Often our great work goes unnoticed and not mentioned. So it’s nice to hear comments like this once in a while. All the best. Five star

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service, work clearly explained. All staff polite and helpful, particularly Asif. Will definitely use again and would highly recommend

18 november 2021
Omdöme utan inbjudan
Logotyp för Five Star Autocentre

Svar från Five Star Autocentre

Thank you for your review. Would love to see you again next year. Five star

Betygsatt 5 av 5 stjärnor

Called in just off chance very friendly…

Called in just off chance very friendly polite man sorted my car no problem will definitely use this garage again

10 juli 2021
Omdöme utan inbjudan
Logotyp för Five Star Autocentre

Svar från Five Star Autocentre

Thank you Bronwyn, glad we could be of help. All the best. Kind regards. Five Star.

Betygsatt 5 av 5 stjärnor

I was recommend to use Five Star Autos

I was recommend to use Five Star Autos. I can say from on set genuinely overwhelmed from start to finish. They provided me a main dealer service with our a main dealer price tag.
My Audi e-tron required some repairs. They fitted me in and provided a free loan car so that I would not be inconvenienced. They had assured me genuine parts were used and all work was guaranteed for 12 month. Speaking to Laurie and Ali the master technician. I felt at ease and was explained to what my car had and needed in the next 12 month. Genuine I feel I have a garage to go to from know on refreshing from a main dealer alternative. Prices very competitive.

2 april 2021
Omdöme utan inbjudan
Logotyp för Five Star Autocentre

Svar från Five Star Autocentre

Thank you Kate, appreciate the comments. We have seen an number of Audis since yours with similar issues. All the best and you know where we are if you need us any time. Kind regards

Betygsatt 5 av 5 stjärnor

? Faulty electrics!

Unlocked my car one morning to go to work, the headlights came on straight away so I knew there was something wrong, the doors wouldn't unlock or mirrors open out, but the boot unlocked. RAC took my car to this garage and reassured me they are really good and all the workers at RAC take their cars here. So to hear the poor man working so hard on my car was absolutely baffled to what the problem was caused me concern, he persisted and with a great amount of patience and hard work found the problem - the rear washer pipe had been leaking causing corrosion of the harness plugs. Although this was a costly repair I'm so grateful for all the hard work and really appreciate the efforts. We now have a 1 year warranty with the garage and a nice added bonus they kindly vacced and washed our car! The lovely admin ladies stayed in contact updating us on the car throughout. Will definitely be returning here in the future. Amazing service. Thanks again!

20 januari 2021
Omdöme utan inbjudan
Logotyp för Five Star Autocentre

Svar från Five Star Autocentre

Hi Sadie, Thank you for your review. As an established an accredited RAC garage we make sure we always try and give the best service possible. I know Asif spent hours and hours on trying to find the electrical fault and finished close to midnight one evening. Hey but he loves a challenge. Will pass on comments to Valeter he will be delighted. Thank you. Laurie. Manager

Betygsatt 5 av 5 stjärnor

Amazing service yet again …

Amazing service yet again from all the team. Top quality parts and service .
Dreading my cars MOT, but no need in their capable hands.
Also understanding and advice with payment....
Best garage for miles.

18 december 2020
Omdöme utan inbjudan
Logotyp för Five Star Autocentre

Svar från Five Star Autocentre

Hi Helen,

Thank you so much for leaving us a lovely 5 star review. We really appreciate the feedback and hope to see you again next year.

Merry Christmas & have a Happy New Year!

Kind regards

Natalie
Manager

Betygsatt 5 av 5 stjärnor

Another great service from Five Star

Another great service from Five Star, good communication and reassurance throughout. Thank you much appreciated - Phil

29 november 2020
Omdöme utan inbjudan
Logotyp för Five Star Autocentre

Svar från Five Star Autocentre

Hi Phil,

Thank you so much for your kind words, again! Really appreciate the review, :-).

Kind regards,

Natalie
Manager

Betygsatt 5 av 5 stjärnor

Complex Mercedes Problem solved, Great Service

I recently took my 4 year old Mercedes in for faulty Fuel gauge problem that turned out to be a very complex issue . The team were extremely helpful and courteous throughout the process.
Mohammed went above and beyond expectations to solve my issue , which he did.
I have nothing but praise for the way this business worked to solve my issue and would highly recommend them .

2 november 2020
Omdöme utan inbjudan
Logotyp för Five Star Autocentre

Svar från Five Star Autocentre

Hi Daren,

Thank you for taking your time to leave us a great 5 star review. It was a complex job but glad we could solve this for you and meet your expectations. We hope to see you again in the future!

Kind regards,

Natalie
Manager

Betygsatt 5 av 5 stjärnor

Used this garage for first time

Used this garage for first time. Booked in my v.w golf in for repairs. I had only purchased the car 5 months ago. Selling dealer had provided me a spare key but didn’t not program to the vehicle. Five star had managed to program the key for me which saved me a lot of money thank going to the main dealer. Thank you for you help and support

3 september 2020
Omdöme utan inbjudan
Logotyp för Five Star Autocentre

Svar från Five Star Autocentre

Dear Jeff,

Thank you so much for leaving us a great 5 star review, we provide the exact same service as the main dealer but at a cheaper price! We hope to see you again.

Kind regards,

Natalie
Manager

Betygsatt 5 av 5 stjärnor

Used for more than 10 years

I have found this company to be reliable. Been using them over 10 years. Nothing bad to say just positives. Always professional and nothing too much trouble.

30 juli 2020
Omdöme utan inbjudan
Logotyp för Five Star Autocentre

Svar från Five Star Autocentre

Hi Rachel,

Thank you so much for leaving us a great 5 star review & for being one of our loyal customers :-). We shall see you again next time!

Kind regards,

Natalie
Manager

Betygsatt 1 av 5 stjärnor

Very expensive and was charged for work…

Very expensive and was charged for work that did not need doing ( brake fluid and wheel alignment ) they missed out topping up the coolant ! and also a knocking noise from rear suspension should have been picked up on "road test " was missed !

28 juli 2020
Omdöme utan inbjudan
Logotyp för Five Star Autocentre

Svar från Five Star Autocentre

Hi Bal,

Thank you for your review. We always recommend that brake fluid is changed and flushed out every 2 years, this is a manufacturer guideline and we always gain authorisation from the customer before carrying out any work.

Our test routes sometimes may not pick up a reoccurring noises if it is not highlighted to us beforehand.

If there are issues with the service we carried out please can you call us to for an opportunity to rectify this.

Kind regards,

Natalie
Manager

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer