FitnessGenes Omdömen 

1 132
•
TrustScore 4.5 av 5

4,7

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Professional, caring staff that took the time to guide me through my report. The information that I have received from my report has helped me create a new workout program, and several lifestyle chan... Se mer

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Betygsatt 5 av 5 stjärnor

After my mother was diagnosed with haemochromatosis later in life, I wanted to know early if I also had the condition, and how I could manage it. With long wait times for a DNA test through the NHS, I... Se mer

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Betygsatt 5 av 5 stjärnor

What a brilliant company. I have found the reports absolutely invaluable when trying to work out some recent health concerns. The insight is extremely useful and I love the tips and guidance provided.... Se mer

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Betygsatt 5 av 5 stjärnor

Best use of DNA. With a 23 and me account, you can upload your DNA and get amazing info and training programs. I have made tremendous progress after learning I had rare variants in endurance, lactate... Se mer

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Företagsinformation

  1. Fitness och näringslära

Skrivet av företaget

Welcome to the review page of the worlds #1 Fitness DNA Performance company. We specialize in getting you in the shape of your life, using our advanced laboratory techniques and team of PhD scientists to analyze your DNA from a simple saliva sample. No more guesswork, just actionable and sustainable results. We then provide you with personalized training and nutrition plans to accelerate your fitness.

FitnessGenes

Skrivet av företaget

Our commitment to Client Service
Client service and satisfaction is very important to us. Our Client Service team are UK based but work extended hours, providing our clients with quick, personal, and effective support. We think it's important that the entire team understands our clients' questions and support needs. That's why we don't outsource any aspect of Client Service, and the entire team respond to enquiries when their skills and experience are best suited to that enquiry. So, you might find your question being answered by the person that designed your plan, or researched the science that led to a recommendation you've asked about, or our CEO or COO if something hasn't quite gone to plan. We are very grateful to all of the clients that have sent us their thank you messages or provided honest feedback on the service we've provided. We will continue to go the extra mile - both in and out of the office!

Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

1 tn omdömen

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3 stjärnor
2 stjärnor
1 stjärna

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4,7

Alla omdömen

(1 132)

12 omdömen under de senaste 12 månaderna

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Betygsatt 2 av 5 stjärnor

Contradictory information.After a whole…

Contradictory information.After a whole speech on how high homocysteine levels damage your blood vessels my results are lower than average and then give me a planto increase it. The first advice is to quit smoking. I dont smoke.
This is not only a waste of money but dangerous to health. Do not follow the advice given unless you have cheques that it has a scientific backing.

10 oktober 2023
Omdöme utan inbjudan
Logotyp för FitnessGenes

Svar från FitnessGenes

Hi Ana Maria, thank you for taking the time to review our service. A member of our team has emailed you directly to provide some clarity on your Homocysteine Levels report and recommendations.

Regarding the scientific backing, this can be found at the bottom each report through the following steps: 'Additional content > Articles'.

Please do respond to the email you have received if you would like to discuss your results with our team further.

Betygsatt 5 av 5 stjärnor

Really good value and loads of…

Really good value and loads of information. Felt like I was in very safe hands

8 september 2023
Omdöme utan inbjudan
Logotyp för FitnessGenes

Svar från FitnessGenes

Thank you for the kind review Ben. We're glad that you have entrusted us with the processing of your genetic data and look forward to supporting you further in pursuit of your health and fitness goals.

Betygsatt 5 av 5 stjärnor

An excellent way to gain insights

An excellent way to gain insights into how your body responds to certain types of exercise and how to train better for your genetic profile.

10 oktober 2023
Omdöme utan inbjudan
Logotyp för FitnessGenes

Svar från FitnessGenes

Thank you for your kind review Chani! We're glad that you have found your genetic insights both interesting and of use. Best of luck with your recommended actions!

Betygsatt 5 av 5 stjärnor

Great experience

Great experience, loads of information and actionable steps linked to your genetic composition.
Extremely efficient and helpful support team.
Helder Chainho

10 oktober 2023
Omdöme utan inbjudan
Logotyp för FitnessGenes

Svar från FitnessGenes

Thank you for you fantastic review Helder. We're glad that you are satisfied with our service and that our team have been able to provide additional support. Best of luck with your recommended actions.

Betygsatt 5 av 5 stjärnor

What a smart and helpful test to take…

What a smart and helpful test to take so that one can make useful and informed changes to improve life choices and outcomes.

10 oktober 2023
Omdöme utan inbjudan
Logotyp för FitnessGenes

Svar från FitnessGenes

Thank you for taking the time to review our service Leon. We hope that you found the additional support from our team of use. Please let us know if we can provide any further guidance.

Betygsatt 5 av 5 stjärnor

Really impressed with the report

Really impressed with the report

There is a lot to read but it’s easy to break down by nutrition, exercise and lifestyle. It would be good to have a summary report though

6 oktober 2023
Omdöme utan inbjudan
Logotyp för FitnessGenes

Svar från FitnessGenes

Thank you for your review and feedback Alison. Our science team are currently working on a new feature which will allow for better organisation of your most effective recommendations, which should help you fast track your health and fitness results. Keep an eye on your inbox for this release!

Betygsatt 2 av 5 stjärnor

There is simply no back up to this

There is simply no back up to this, you get a detailed report that is great but then nothing else apart from trying to sell you more.
I have emailed a couple of times re taking on an extra plan but wanted a little more help on specifically what would work for me, surely that is the whole idea of it, to be tailored.
I bought a 12 week plan for weight loss but it really isn't helpful just a diary of standard exercises, no explanation, at no point did it say you had to have a gym membership to complete this, I do have one but the exercises make no sense.

23 augusti 2023
Logotyp för FitnessGenes

Svar från FitnessGenes

Hi Martin, thank you for taking the time to review our service. We're glad that you enjoyed the detail of the report and are able to follow your personalised Genetic Workout Plan from your gym.

I understand that a member of our team has already reached out to your directly to discuss your results with you. If this would be of use, please do reply and they will be happy to assist where they can.

Betygsatt 4 av 5 stjärnor

There is a lot of info !

Initially, the results did not meet my expectations. I found it hard to draw useful conclusions from the sheer volume of information. The company offered me a one to one with Alex. It was terrific and better than I had expected. He spent about an hour discusssing my needs and helping me to prioritise and understand the results. I am a happy customer . Thank you Alex

21 augusti 2023
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Svar från FitnessGenes

Hi Micheal, thank you for taking the time to share your review. We're sorry to hear that our service has fallen short of your expectations.

We do have an in-house support team who would be more than happy to discuss your results with you and help you prioritise the reports most relevant to your goals. I've asked them to follow up with you directly via email.

We hope that they can help you find value in the results and recommendations we have provided you with.

Betygsatt 3 av 5 stjärnor

Jury’s Out

I find all the science stuff hard to understand.

21 augusti 2023
Logotyp för FitnessGenes

Svar från FitnessGenes

Hi Jan, thank you for taking the time to review our service. If you are having difficulty in navigating the reports, please do reach out to support@fitnessgenes.com and a member of our team will be happy to provide you with personalised guidance.

Betygsatt 5 av 5 stjärnor

An absolutely great insight

As with anything you get what you pay for, at a £100 a test you get a whole lot of data for your money from Fitness Genes. The clever bit is how that then can be used to help ‘me’, the insight which is occasionally contradictory (humans tend to be) is absolutely fascinating and if you have an interest in exercise and nutrition you will not be left short on information to make better choices. There are new regular updates on new traits which you can then use to enhance whatever regime you are following. I am yet to adopt one of the training plans they build as I am still absorbing data and understanding what changes I can make to my current exercise regime to achieve my goals. I think you need to get your head around the point that it will not all be good news, our DNA does contain some markers that may bring bad news, the point is though if you know now you can do something to help prevent it, all the information is given to you. Be pragmatic, it does not say definitively this will happen, that won’t, it is a guidance about what may happen. The long and short of it is, regardless of your DNA if you overeat rubbish food and do no exercise you are storing up a whole heap of trouble for your future. Fitnessgenes helps you understand what good things you can eat and do to live your best life based on your genetic make up.
Keith.

26 september 2023
Omdöme utan inbjudan
Logotyp för FitnessGenes

Svar från FitnessGenes

Hi Keith, thank you for your wonderfully detailed review of our service. It's great to hear that you are satisfied with your reports and the insights that we have provided.

We certainly agree that your lifestyle choices are absolutely critical in maintaining proper health and fitness, regardless of the genetic variants that you carry.

We look forward to providing you with more insights and supporting you in your health and fitness goals over the coming years. Thanks again.

Betygsatt 5 av 5 stjärnor

Excellent service for those interested in nutrition and fitness

I signed up for the FitnessGenes site after reading a good review in The Sunday Times and have been impressed with the service. Signing up was simple, as was the process of giving a saliva sample. The results came back pretty swiftly too - about two weeks, which was well ahead of the estimate.

The site itself is easy and intuitive to navigate and you get an impressive number of traits, each of which comes with a detailed (yet easy to follow) description and personalised recommendations based on your results. The fact that you keep getting extra traits added every two weeks for no extra cost is a nice touch.

I'd say if you're interested in health & nutrition, or are just fascinated by the science, it's worth signing up just for the sheer wealth of results. The only slight caveat that I'd add is that if you've already spent time optimising your diet and exercise plans and / or you regularly read articles on nutrition and fitness in the press then you'll definitely find a lot of the recommendations and suggestions to be very familiar and you might not get as many practical tips as you might expect. That said, I don't regret signing up, as even if it didn't lead to much in the way of behavioural change, it has been fun and interesting finding out what's going on 'under the hood', and it will definitely influence some of my health decisions going forward as I get older.

14 augusti 2023
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Svar från FitnessGenes

Hi Adam, thank you for your fantastically detailed review of our service. We're thrilled that you have been impressed with the range and detail of our reports, and look forward to supporting you in your health and fitness goals over the coming years.

Please do get in touch with our team via support@fitnessgenes.com if there are any aspects of your results that you would like to discuss in more detail. Thanks again!

Betygsatt 2 av 5 stjärnor

Load of rubbish really

Load of rubbish really - doesn’t make any sense at all

14 augusti 2023
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Svar från FitnessGenes

Hi Joanne, thank you for taking the time to review our service. We're sorry to hear that our reporting has fallen below your expectations.

A member of our team will be in touch directly to offer guidance on navigating your results and following your recommended nutrition, exercise, and lifestyle actions.

Betygsatt 5 av 5 stjärnor

Great company and service

Great company and service; really like the regular updates to the ‘traits’ information!

So much information in the DNA section so trying to digest and implement.

14 augusti 2023
Logotyp för FitnessGenes

Svar från FitnessGenes

Thank you for your fantastic review Lauren! We're glad that you've enjoying your fortnightly report releases. The team is already preparing your next which will be with be you in a couple of weeks. Thanks again!

Betygsatt 3 av 5 stjärnor

Depressing findings with little advice

The information was interesting, but I unfortunately received lots of depressing findings - especially about weight/metabolism, ability to burn fat, lost weight, etc. - with no immediate action steps on how to address them. I just found the whole experience depressing and unmotivating!

14 augusti 2023
Logotyp för FitnessGenes

Svar från FitnessGenes

Hi Laura, thank you for sharing your feedback with us. We're sorry to hear that our service has not yet met your expectations.

All of our reports include nutrition, exercise, and lifestyle recommendations in the form of 'actions', which you can find located below your personal insights. A member of our team will be in touch directly to ensure that you have been able to locate these and to provide any additional support that we can.

Betygsatt 5 av 5 stjärnor

I got a lot more than I expected

I got a lot more than I expected, the results closely mirrored my own experience and gave me some useful tips and insights. They are also following up with more insights as they refine and develop, well worth the money

14 augusti 2023
Logotyp för FitnessGenes

Svar från FitnessGenes

Hi Simon, thank you for the kind review. We're very glad that you've enjoyed exploring your reports and recommendations! More to follow over the coming months.

Betygsatt 4 av 5 stjärnor

Still processing...

Received my results a little ahead of the estimated date. There is quite a bit of information to digest, spending some time in the Traits section to process this was the most useful way for me.

18 september 2023
Omdöme utan inbjudan
Logotyp för FitnessGenes

Svar från FitnessGenes

Hi Andrew, thank you for your review. We're glad that you received your results promptly and hope that you have enjoyed reading through your reports!

Do get in touch with our support team (support@fitnessgenes.com) if you have any questions that we can help with.

Betygsatt 5 av 5 stjärnor

Very insightful

Very insightful

Excellent aftercare.

Thank you.

8 september 2023
Omdöme utan inbjudan
Logotyp för FitnessGenes

Svar från FitnessGenes

Hi Irfan, thank your for taking the time to share your review. We're glad that you are satisfied with your purchase and that our support team were able to assist you. Please let me know if we can provide any further help!

Betygsatt 5 av 5 stjärnor

The future of health

The whole process has exceeded my expectations at every stage.
The collection is very simple with just a saliva sample, the results came quickly and the subsequent trait and action analysis is very thorough. As a medical student, I honestly believe this is the future of health.

8 september 2023
Omdöme utan inbjudan
Logotyp för FitnessGenes

Svar från FitnessGenes

Hi Fin, thank you for your fantastic review! We're thrilled that you see such value and future potential in the reports that our team deliver. Best of luck with the rest of your studies.

Betygsatt 5 av 5 stjärnor

The FitnessGene programme provides invaluable personal data with which to change your life

The FitnessGene program uses your DNA in creating a personalised set of insights to assist you in changing your life and improving your health. At £100 it isn’t cheap, but is well worth the investment if you are committed to making changes to your lifestyle and diet.

The process of collecting the DNA is very easy and the results were provided in three weeks. The report is provided in your online account in a very clear and accessible manner - and it specific to you. The insights and actionable points are very clear, although there is a lot of detail to work through in creating your personalised plan. All in all, well worth the investment.

8 september 2023
Omdöme utan inbjudan
Logotyp för FitnessGenes

Svar från FitnessGenes

Hi Simon, thank you for your detailed review our your FitnessGenes experience. We're glad that you are satisfied with the delivery of results and recommendations. More to come soon!

Betygsatt 5 av 5 stjärnor

The results gave me greater insight to…

The results gave me greater insight to the functioning of my body and helped fine tune my food intake and type of fitness.

22 augusti 2023
Omdöme utan inbjudan
Logotyp för FitnessGenes

Svar från FitnessGenes

Hi Patricia, thank you for your fantastic review! We're thrilled that your results have helped you identify your optimal foods and workouts. Best of luck with your recommended actions.

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