I went to Paris using Eurostar and the thought of taking suitcases with me on the train was horrendous - First Luggage came to my rescue. My suitcase was waiting for me in my hotel room, and on my re... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This is the third time I have used this service They make traveling so easy without luggage to worry about. Just consider traveling by train. No carrying cases to the station,Finding somewhere safe... Se mer
Always always had a great service from First Luggage. This time even though the couriers vehicle had broken down and couldn't collect the suitcase, First Luggage sent someone else out straight away.... Se mer
Great service. We got our luggage delivered home within 3 days, we had regular updates and were able to track it very easily. The only thing I found challenging was to get help when having difficult... Se mer
Företagsinformation
Skrivet av företaget
First Luggage is a global door-to-door luggage delivery and collection service. We carry your suitcases, bags, skis and golf clubs door-to-door, so you can enjoy your journey and travel stress-free.
FIRST LUGGAGE
Skrivet av företaget
- WE DELIVER
- First Luggage is at the cutting-edge of luggage transportation. Our experienced team has delivered thousands of bags across the world, allowing our customers to relax on their journeys. You need something shipped, we can do it for you. From suitcases to skis and boxes to bikes our systems track your shipment from collection to the point of delivery. Avoid busy baggage carousels, and crowded airports or stations, and treat yourself to the best white-glove luggage delivery service available.
- CUSTOMER SATISFACTION
- Our first-class customer service team is on hand to assist with all your inquiries. Whatever your question, we're happy to answer your phone call or email.
- SAVE TIME
- Travel with no luggage and avoid queuing at luggage carousels, saving you precious time and leaving you feeling refreshed, relaxed and ready to enjoy your holiday.
- SECURITY
- Our door-to-door luggage transportation service will ensure that your baggage is delivered safely to your travel destination before you arrive.
- PEACE OF MIND
- Our unique service allows you to travel with complete peace of mind knowing that you can check your luggage every step of the way with our tracking service.
Kontaktuppgifter
120 Salmon Street, NW9 8NL, London, Storbritannien
- 020 3318 2791
- customercare@firstluggage.com
- firstluggage.com
4,9
Utmärkt
676 omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service!
11 april 2022
Apres avoir payé 206 Livres pour 2…
Apres avoir payé 206 Livres pour 2 valises livrées le 22/10/2021 ils viennent de m´écrire plus de 4 mois âpres, pour dire qu´ils ont pris - sans mon autorisation - 62 livres pour un supposé excès de poids. Du vol ! Pure et simplement du vol, auquel je vais m´opposer avec toutes mes forces. Tenez vous loin de cet arnaque !
24 februari 2022
Omdöme utan inbjudan
Lots of great communication before…
Lots of great communication before delivery. Awkward heavy item but Stephen and Alan made nothing of it. Great service!
17 februari 2022
Omdöme utan inbjudan
High class
High class. Did all it said on the tin. Suitcases in perfect condition and delivered on the required date. UK/USA
10 februari 2022
Very good service
Very good service - the team were very professional and it was a pleasure to have them as my removal company. I will be using again and would recommend to others.
7 februari 2022
Omdöme utan inbjudan
Excellent service and collection and…
Excellent service and collection and delivery on time. Thanks
28 januari 2022
I am a first time customer of first…
I am a first time customer of first luggage and will use it continuously now! Great service.
17 januari 2022
The only improvement I would have liked…
The only improvement I would have liked would have been to have time slots for pick and drop off for luggage. E.g if the driver could have said, pick up will be between 9 and 1pm and/or drop off between 1pm and 6pm, giving a 4 or 5 hour interval.
Otherwise all very good.
30 december 2021
Fantastic service
Fantastic service - thank you - less than 24 hours to collect and deliver. Just brilliant.
21 december 2021
Each time I have used First Luggage
Each time I have used First Luggage I have had excellent service. Arrived on time and taken from Norfolk to Scotland where it arrived the next day. I did once use a cheaper service but my luggage got lost for five days, so well worth paying the little bit extra
14 december 2021
Very pleased with this great service.
Very pleased with this service,especially as,due to our altered schedule,the return pickup was from a different place to the delivery
Collected yesterday pm and delivered today at 1.30 pm.Lancaster to Aberystwyth.
Just a tiny complaint--we did not receive the usual envelopes and cable ties and had to improvise with plastic bags and adhesive tape.
3 november 2021
Helpful team, fixed pickup issue quickly
Faced some issues with the DHL collection on Friday evening but the luggage service team fixed it quickly even at 11pm! Luggage were collected this Saturday morning instead by a very nice and polite man.
My recommendation: to avoid stress maybe avoid Friday collection as it is a busy day for everyone, call the luggage service team once you booked to have your pickup details and time slot. Mine was 9-5.30 but they might know more on the day :)
29 oktober 2021
Omdöme utan inbjudan
Excellent service
19 oktober 2021
Fantastic service
Fantastic service, I was apprehensive at first having never used a luggage service before, but cannot fault it.
Dealing with the Customer service team was easy and their frequent updates for tracking also kept me at ease.
I doubt I’ll ever travel with luggage again. Why would you?
Great product, great service- I’m one happy man.
14 oktober 2021
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