I went to Paris using Eurostar and the thought of taking suitcases with me on the train was horrendous - First Luggage came to my rescue. My suitcase was waiting for me in my hotel room, and on my re... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This is the third time I have used this service They make traveling so easy without luggage to worry about. Just consider traveling by train. No carrying cases to the station,Finding somewhere safe... Se mer
Always always had a great service from First Luggage. This time even though the couriers vehicle had broken down and couldn't collect the suitcase, First Luggage sent someone else out straight away.... Se mer
Great service. We got our luggage delivered home within 3 days, we had regular updates and were able to track it very easily. The only thing I found challenging was to get help when having difficult... Se mer
Företagsinformation
Skrivet av företaget
First Luggage is a global door-to-door luggage delivery and collection service. We carry your suitcases, bags, skis and golf clubs door-to-door, so you can enjoy your journey and travel stress-free.
FIRST LUGGAGE
Skrivet av företaget
- WE DELIVER
- First Luggage is at the cutting-edge of luggage transportation. Our experienced team has delivered thousands of bags across the world, allowing our customers to relax on their journeys. You need something shipped, we can do it for you. From suitcases to skis and boxes to bikes our systems track your shipment from collection to the point of delivery. Avoid busy baggage carousels, and crowded airports or stations, and treat yourself to the best white-glove luggage delivery service available.
- CUSTOMER SATISFACTION
- Our first-class customer service team is on hand to assist with all your inquiries. Whatever your question, we're happy to answer your phone call or email.
- SAVE TIME
- Travel with no luggage and avoid queuing at luggage carousels, saving you precious time and leaving you feeling refreshed, relaxed and ready to enjoy your holiday.
- SECURITY
- Our door-to-door luggage transportation service will ensure that your baggage is delivered safely to your travel destination before you arrive.
- PEACE OF MIND
- Our unique service allows you to travel with complete peace of mind knowing that you can check your luggage every step of the way with our tracking service.
Kontaktuppgifter
120 Salmon Street, NW9 8NL, London, Storbritannien
- 020 3318 2791
- customercare@firstluggage.com
- firstluggage.com
4,9
Utmärkt
676 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Picked up on time and delivered as…
Picked up on time and delivered as promised. What more is there to say?
15 maj 2023
Reliable and Efficient
I've been using First Luggage for many years now and their service has always been reliable and efficient !
26 april 2023
Thank you for a great service
Thank you for a great service! A friend of mine recommended to use First Luggage for an important document that I needed full tracking and prompt delivery for. They delivered faster than I expected and provided an excellent service. I will be using you again for all my shipping needs, including my luggage for my next holiday! Thanks again!
17 april 2023
I have used First Luggage many times
I have used First Luggage many times. Always an easy and great experience. Mish on the team goes out of his way to make sure of the speedy and safe arrival of our luggage.
13 april 2023
First Luggage have provided fast and…
First Luggage have provided fast and efficient service would definitely recommend them and use them again!
11 april 2023
very good experience.
5 april 2023
They communicated very well
They communicated very well. Slight hiccup with DHL who was doing delivery
All sorted now
4 april 2023
Excellent service
Excellent service. Reliable. No hassle. Keep me informed through the entire process. Efficient. I can’t say enough about your good service. Love it!
20 mars 2023
Fabulous
Fabulous! easiest service I've used and arrived quicker than expected.
Will definitely use again.
16 februari 2023
Super service
Super service, from initial enquiry (and several other phone calls to ask further questions) to pick-up in US and delivery to UK. Couldn't be happier.
16 februari 2023
My experience with First Luggage has been excellent…
My experience with First Luggage has been very positive. All the pick up and deliveries were carried out exactly as scheduled, drivers were very professional and helpful and most importantly First Luggage kept me well informed. Travelling without my suitcases was wonderful. I will use them again and will certainly recommend them to my friends
4 januari 2023
Very quick delivery
22 december 2022
Everything was picked up and delivered…
Everything was picked up and delivered in time. I haven't seen the luggage yet to see if it all arrived in one piece yet.
19 december 2022
Luggages were late
Luggages were late! No one answers your emails on time or returns your call!! Im still waiting for a call back!
16 december 2022
Travel with free hands
It is an easy way to travel without luggage. A plus would be to have a pickup/delivery slot (instead or 9am-5:30pm, which is a bit challenging in terms of organisation).
15 december 2022
Avoid AT ALL COSTS
Avoid AT ALL COSTS
We have used them twice to ship our luggage ahead for a holiday. Both times the luggage arrived late. To their credit, however, they did provide a full refund and offered to give us a credit toward a future shipment.
15 december 2022
Omdöme utan inbjudan
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