I went to Paris using Eurostar and the thought of taking suitcases with me on the train was horrendous - First Luggage came to my rescue. My suitcase was waiting for me in my hotel room, and on my re... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This is the third time I have used this service They make traveling so easy without luggage to worry about. Just consider traveling by train. No carrying cases to the station,Finding somewhere safe... Se mer
Always always had a great service from First Luggage. This time even though the couriers vehicle had broken down and couldn't collect the suitcase, First Luggage sent someone else out straight away.... Se mer
Great service. We got our luggage delivered home within 3 days, we had regular updates and were able to track it very easily. The only thing I found challenging was to get help when having difficult... Se mer
Företagsinformation
Skrivet av företaget
First Luggage is a global door-to-door luggage delivery and collection service. We carry your suitcases, bags, skis and golf clubs door-to-door, so you can enjoy your journey and travel stress-free.
FIRST LUGGAGE
Skrivet av företaget
- WE DELIVER
- First Luggage is at the cutting-edge of luggage transportation. Our experienced team has delivered thousands of bags across the world, allowing our customers to relax on their journeys. You need something shipped, we can do it for you. From suitcases to skis and boxes to bikes our systems track your shipment from collection to the point of delivery. Avoid busy baggage carousels, and crowded airports or stations, and treat yourself to the best white-glove luggage delivery service available.
- CUSTOMER SATISFACTION
- Our first-class customer service team is on hand to assist with all your inquiries. Whatever your question, we're happy to answer your phone call or email.
- SAVE TIME
- Travel with no luggage and avoid queuing at luggage carousels, saving you precious time and leaving you feeling refreshed, relaxed and ready to enjoy your holiday.
- SECURITY
- Our door-to-door luggage transportation service will ensure that your baggage is delivered safely to your travel destination before you arrive.
- PEACE OF MIND
- Our unique service allows you to travel with complete peace of mind knowing that you can check your luggage every step of the way with our tracking service.
Kontaktuppgifter
120 Salmon Street, NW9 8NL, London, Storbritannien
- 020 3318 2791
- customercare@firstluggage.com
- firstluggage.com
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Excellent service
Prompt professional service
Prompt professional service, picked up and delivered as promised.
Extremely professional for peace of mind
Very good communication - very good service - would highly recommend.
Hassle-free experience - highly delighted!
Based upon my recent experience, I cannot rate First Luggage highly enough. Owing to the pandemic I had to arrange for my daughter's belongings to be shipped back from Paris to London. I was dealt with by Marcus at First Luggage, who was polite, helpful and informative throughout (as was one of his colleagues, to whom I also spoke). The consignment was collected on time in Paris and was delivered to our house a few minutes earlier than scheduled. All in all, this was a hassle-free experience and I would definitely use First Luggage again, should the need arise.
Excellent!Quite a discovery,,,,,
Excellent service and friendly staff
Excellent service as always.
As always efficient and helpful
I have used First Luggage for London to…
I have used First Luggage for London to NYC and vice versa unaccompanied luggage requirements about five times over the last year. Each time the service has been impeccable and faultless. I would highly recommend this company.
Excellent service
Excellent service! The woman on the phone was very helpful to book. A man from Fedex came to pick up my two suitcases on monday late afternoon and they arrived wednesday very early without a problem
The booking was easy to do
The booking was easy to do, collection came on time and everything was delivered the next day and we were kept up to date with the tracking.
Really good service
Really good service! Even when I had problems with the pick-up firstluggage simply offered to reschedule. After that everything was handled very efficient and my luggage was sent out of China within a week! Still impressed and would definitely recommend firstluggage.
As usual very happy with the service!!!
Great service!
Worked like it was suppose to
Everything was fast and efficient. Made my life so much easier.
Excellent service
Excellent service, always deliver on time. Staff very courteous as well as easy to book online. I would definitely recommend them.
Excellent, personal service
Excellent, personal service and efficient delivery
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